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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

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Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

International cuisine, alfresco dining
Exterior
In-room safe, blackout drapes, iron/ironing board
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle El Conde
    ‪4 min walk‬
  • Columbus Park
    ‪6 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building) | In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Bedrooms, Non Smoking

  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santo Domingo

Zona Colonial stay.With a stay at this Zona Colonial hotel, you'll be steps from Museo Mundo del Ambar / Amber World Museum and Casa del Cordón. Amber World Museum and Museo del Duarte are also within half a mile (1 km).

What's nearby

  • Calle Las Damas - 3 min walk - 0.2 miles
  • Calle El Conde - 4 min walk - 0.3 miles
  • Columbus Park - 6 min walk - 0.3 miles
  • Malecon - 12 min walk - 0.7 miles
  • Sambil Santo Domingo - 4 min drive - 2.2 miles

Getting around

  • Eduardo Brito Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (DOP 550 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Handrails in stairways (43 inches high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DOP 1320.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Frequently asked questions

How close is Gran Hotel Europa Santo Domingo, Trademark by Wyndham to the airport?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham is 12.6 mi (35-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham have an airport shuttle?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham offers an airport shuttle 24 hours a day, on request, for a charge of DOP 2200 per vehicle, one-way.

How close is Gran Hotel Europa Santo Domingo, Trademark by Wyndham to the beach?

This hotel is a short 13-minute walk from Playa Montesinos and 2 mi (9-min drive) from Playa Punta Torrecillas. Don't forget your sunscreen!

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham offer free breakfast?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

No, there is no casino at this hotel, but Casino Colonial (5-min walk) and Casino Diamante (3-min drive) are nearby.

What time is check-in at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Free parking is not available at this hotel. Self parking is available for DOP 550 per night.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham have a pool?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham does not have a pool.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham have a restaurant?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham is home to Sky Europa, which features international cuisine and al fresco dining.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel Europa Santo Domingo, Trademark by Wyndham to downtown Santo Domingo?

Gran Hotel Europa Santo Domingo, Trademark by Wyndham is 0.8 mi away from Santo Domingo.

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 713 reviews
Rating 8 - Good. 193 out of 713 reviews
Rating 6 - Okay. 68 out of 713 reviews
Rating 4 - Poor. 24 out of 713 reviews
Rating 2 - Terrible. 24 out of 713 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and the rooms were very nice. Staff is great. The only thing I did not like was the noise level in the morning. If you want to sleep in you can’t because you can hear everything that is going on in the hallways. Doors being slammed people walking and talking. The cleaning people going from door to door and having conversations in the hallways. None the less, it was a great experience. Parking in the side the building was 11 dollars which I think should be included if the guest is staying at the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff was really friendly and the hotel really clean. Walking distance to the Fortress,the cathedral, nice amd safe walk around the area
Stayed 2 nights in Mar 2025

8/10 Good

Maria de la Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place to stay in the colonial area because everything is at a walking distance. It was clean, quiet, and the breakfast had many options to choose from. The personnel was helpful and efficient. The only reason I give it four stars instead of five is because there was no desk in the bedroom, which was very inconvenient, the gym is very tiny, and my particular room had very high, small windows --so no views or much natural light.
Stayed 4 nights in Mar 2025

6/10 Okay

Thomss

Liked: Cleanliness, staff & service
There was not hot water to take a shower. My last day at the hotel is when the water was warmer
Stayed 5 nights in Mar 2025

8/10 Good

Javier Antonio

Liked: Cleanliness, staff & service
The place
Stayed 1 night in Feb 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, safe, clean and friendly personnel and parking on premises.
Stayed 6 nights in Feb 2025

4/10 Poor

regan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Value, amenities, dining and location! Definitely recommend!💯
Stayed 1 night in Jan 2025

10/10 Excellent

Trevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time there. It was clean. Breakfast is always delicious. The hotel is in a safe location with great historical sites and restaurants to experience.
Stayed 6 nights in Feb 2025

8/10 Good

Annalise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, staff was very friendly. Definitely will stay here again
Stayed 1 night in Nov 2024

8/10 Good

Dainia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, nice place worth the visit and payment
Stayed 1 night in Mar 2025

2/10 Terrible

Dancy

Stayed 1 night in Feb 2025

10/10 Excellent

Franklyn

Stayed 2 nights in Feb 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Philippa

Stayed 1 night in Feb 2025

10/10 Excellent

Milmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Marcia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
recently booked a room at your hotel through Expedia, but I did not receive the room I paid for. Expedia has informed me that they are unable to process a refund because they cannot get in touch with management, which is highly unprofessional. Additionally, the room conditions were extremely disappointing—far smaller than expected, with little to no soundproofing, making for an uncomfortable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. U may or may not get hot water
Stayed 3 nights in Feb 2025

10/10 Excellent

ARNALDO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente relaciòn calidad-precio
Stayed 1 night in Feb 2025

10/10 Excellent

Laura V, Arlington

The hotel is near by everything and safe, we walked late at night and no problems, staff was wonderful, rooms are small but if you do not mind you will find it nice
Stayed 4 nights in Feb 2025

8/10 Good

William Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a repeat guest of the Gran hotel Europa. The hotel is clean. The staff are attentive to your needs. The hotel is located near Calle Conde - there are some excellent restaurants nearby. The rooftop breakfast is terrific and there is a panoramic view of Santo Domingo. The hotel is in the historic Zona Colonial and you can walk to several nearby attractions. The Cathedral of the Americas is a short walk away. Barrio Chino has some decent Chinese Restaurants and there is a Sunday Market in the Bario Chino. The staff here look after their guests. I will return to the Gran hotel Europa.
Stayed 4 nights in Jan 2025

8/10 Good

Lucia, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities
This place is in la Ciudad Colonial of Santo Domingo. It is really beautiful and it has very high end restaurants around the area. La casa del dulce (house of sweets) a landmark in the DR, as this is an establishment that has been there for years, is right there. You can find the best leave cheese (Queso de Hoja) and other traditional stuff a prices that wont break the bank. They only take cash though, it can be dominican pesos or dollars. The location is great, the hotel was clean and great. It has a rooftop where they serve breakfast lunch and dinner. Very nice. Would stay again, although my house is only 15 minutes from there. :)
Stayed 1 night in Nov 2024