4.5 out of 5

"The hotel very clean and upgraded. The staff was great and very attentive. " More

By a verified traveler on Mon 01 May 2017

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Hotel Description

A luxury stay in the heart of Santo Domingo awaits you at Crowne Plaza Santo Domingo. You'll be 1.7 km (1 mi) from National Palace and 1.9 km (1.2 mi) from Cathedral of Santo Domingo. Highlights at this hotel include a casino, a restaurant, and an outdoor swimming pool.

All 196 rooms feature free WiFi, free wired Internet, and cable TV. Refrigerators and round-the-clock room service make in-room dining convenient. Coffee/tea makers, free weekday newspapers, and hair dryers are also available.

At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, spa tub, and sauna. 33001 square feet (3067 square meters) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also the convenience of free valet parking.

This 4-star Gascue hotel is 1.9 km (1.2 mi) from Parque Colon and 2.5 km (1.6 mi) from Alcazar de Colon.

Superior Room, 1 King Bed, Sea View (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$91 per night

Club Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Suite, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Santo Domingo ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

The hotel staff are great.

The hotel very clean and upgraded. The staff was great and very attentive.

Posted by on May 1, 2017

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Comment from Hotel Management

May 3, 2017 by Guest Service

Dear Anonymous, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

4 out of 5

Nice hotel in downtown Santo Domingo

Great service, nice breakfast. Courteous staff and good security

Posted by on Nov 5, 2015

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Comment from Hotel Management

Nov 20, 2015 by Guest Service

Dear Traveler, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. We appreciate the recommendation and we look forward to hosting you again during your next visit to Santo Domingo. Best regards,

5 out of 5

Awesome as usual

Pros: Free Internet, Quiet
I stayed here again and as usual I had a great time,the ac worked well,room was clean,the water pressure in the bathrooms worked well,nice hot water in the morning,free Internet,free parking,this is my number one choice in Dominican Republic ,great hotel,stay with confidence...

Posted by , from Miami, FL, USA on Oct 31, 2012

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2 out of 5

Poor Service

Pros: Close restaurants, Free Internet
Cons: Noisy
Even dough the hotel has a great location and fast access to restaurants. The service was not as expected. Hotel restaurant is a BIT too expensive.

Posted by on Aug 15, 2012

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5 out of 5

I loved my bed!I I

I felt like a princess. I loved my room, two bathrooms and balcony. The best thing is the staff. They are very friendly and caring. I felt like they were family. They are willing to assist you with anything to make your stay enjoyable. This is the second time I stayed there and that will be my home away from home in DR. My only wish is that the place would have more than one restaurant but, there are many dining places surrounding the hotel.

Posted by , from new york on Mar 29, 2012

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5 out of 5

Great value for money.

Clean, great location. The staff were very friendly and helpfull. I hope to go back soon.

Posted by , from Jacksonvile, Fl, USA on Nov 18, 2011

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5 out of 5

Good hotel at a good price

Pros: Free Internet
Cons: good but high breakdfast
This Hotel is pretty good it was much better than I thought. It is very close to the action and like a 10 minute walk to the colonial zone . The staf is friendly and English speaking and are very helpful . The pool is pretty good and the bar at the pool I love . My only negative is the price of the breakfast although it is good it is in my opinion way overpriced . So after one breakfast at the hotel me and my buddies decided we were not going to pay that much for breakfast and were told of a dinner just up the block where the breakfast was just as good at a much lower price so that is where we ate breakfast the remaining days

Posted by , from Florida on Nov 15, 2011

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5 out of 5

Wonderful from beginning to end

Pros: Free Internet, staff, value for money
This is a stand out hotel! Great location, great staff and service, and great rooms. I really recommend this hotel for anyone staying in Santo Domingo.

Posted by , from Dallas on Jun 7, 2011

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4 out of 5

Wonderful Hotel

Pros: Close restaurants
The ambiance of the hotel is wonderful. I slept really well on the plush bed. This was my first time trying this hotel. I will return.

Posted by , from Atlanta, GA on Apr 12, 2011

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4 out of 5

Great Location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Service was great, close to everything, staff were courteous and always ready, room was clean and comfortable, will surely consider to come back next time.

Posted by , from Miami on Feb 22, 2011

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Property Features

As a guest of Crowne Plaza Santo Domingo, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 33001 square feet (3067 square meters) and includes conference space. A casino, multilingual staff, and gift shops/newsstands are also featured at the luxury Crowne Plaza Santo Domingo. Self parking and valet parking are free.

  • 196 guestrooms or units
  • 15 levels
  • 33001 sq ft of conference space
  • 3067 sq m of conference space
  • Casino
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Santo Domingo (SDQ-Las Americas Intl.) (28.6 km / 17.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Crowne Plaza Santo Domingo offers 196 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, bidets, and hair dryers. This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs available
  • Rollaway beds available
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Bathrobes
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crowne Plaza Santo Domingo has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 20 per person (approximately)
  • An early check-in fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Santo Domingo
  • Crowne Plaza Santo Domingo
  • Santo Domingo Crowne Plaza
  • Intercontinental Santo Domingo
  • Santo Domingo Intercontinental
  • Crowne Plaza Santo Domingo Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.