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"Great place for vacations ,Cuba:the cleaning lady was super,front desk staffs great.Il go back there soon and I will refer my friends to go to Catalon ... " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

4.5-star luxury hotel near Convention Center Ministry of Foreign Affairs, connected to a shopping center

Seaside stay

With a stay at this Ciudad Universitaria hotel, you'll be within half a mile (1 km) of Convention Center Ministry of Foreign Affairs and 2 miles (3 km) of Eduardo Brito National Theater. National Palace and Centro Olimpico are also within 3 miles (5 km).

Dining options, 4 bars/lounges

This luxury hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and free valet parking. Relax with a drink at one of the 4 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 228 guestrooms also offer free WiFi and Smart TVs with cable channels. MP3 docks, 24-hour room service, and minibars are also available.

Executive Ocean view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Ocean view Triple Use

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Ocean Front Triple Use

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Deluxe Ocean Front Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Catalonia Santo Domingo ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Catalonia Santo Domingo

Everyone (10) Family (1)
5 out of 5

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Isaura de la Cruz - Gerente de Comunicación

Querido huésped, Estamos alegres de saber que disfrutó de una estadía placentera en Catalonia Santo Domingo, pues nos enfocamos en que nuestro personal, los servicios y las instalaciones estén a las expectativas de cada uno de nuestros huéspedes para que, como usted, puedan disfrutar de sus viajes ya sea por placer o negocios de manera plena. Esperamos contar con su visita de regreso muy pronto. Saludos Cordiales, Gerente de Comunicación & RR.PP.

5 out of 5
Great place for vacations ,Cuba:the cleaning lady was super,front desk staffs great.Il go back there soon and I will refer my friends to go to Catalonia hotel in D R

Posted by on Dec 18, 2019

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Comment from Hotel Management

Jan 16, 2020 by Isaura de la Cruz - Communication and PR Managemen

Dear guest, Thank you very much for choosing us for your stay in Santo Domingo. How good to know you could enjoy our good services, here you can have too a beautiful view of the Caribbean Sea. Thank you for your comments on the cleanliness of the hotel, we every tine work for a very cozy installations. Come back soon! Catalonia Santo Domingo again. Best regards, Communication and PR Management.

1 out of 5

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 23, 2019 by Isaura de la Cruz - Gerente de Comunicación

Querido huésped, gracias por su revisión. Lamentamos observar que no pudimos cumplir sus expectativas, por lo mismo, es de nuestro gran interés poder conocer lo sucedido durante su estadía. Sera un grato placer para nosotros volver a tener noticias vuestras. Quedamos al pendiente. Saludos cordiales, Gerente de Comunicación y RR.PP.

5 out of 5
Excelente hotel buenas condiciones,Excelente seguridad.

Posted by on Aug 29, 2019

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4 out of 5
I liked how fancy it was. I loved the breakfast buffet. I didn’t like the bathtub it was on the smaller side and the bottom of the bathtub wasn’t to my liking.

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by Isaura de la Cruz - Communication and PR Manager

Dear guest, Thanks so much for your comment, it’s a pleasure to Catalonia Family have your review. We hope you can back again very soon. Thanks for the suggestion. We work in improve it. Come back soon! Regards, Communication and PR Management.

5 out of 5

Posted by on Jun 17, 2019

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4 out of 5

Quick visit

The stay was pleasant, Dilia was especially helpful. I wish all of the people at the front desk were as nice and professional as her. Unfortunately, the majority of them are loud and pushy. They need to be trained on the concept of hospitality, and remember that the Crown Plaza is only a few blocks away.

Posted by , from Macon on Jul 17, 2018

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Comment from Hotel Management

Jul 17, 2018 by Isaura M. de la Cruz H- Public Relations Manager

Dear Vincent, Thanks so much for your comment, it’s a pleasure to Catalonia Family have your review. We hope you can back again very soon. Thanks for yours words: The stay was pleasant, Dilia was especially helpful. Sorry about the experience with rest of the team, we going to improve the front desk service to offer a better experience. Regards, Communication and PR Management.

5 out of 5

Excellent stay

Everything about this hotel is great from the facility to the staff . Everyone was very helpful

Posted by , from Texas on Mar 6, 2018

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Comment from Hotel Management

Mar 28, 2018 by Isaura M. de la Cruz H- Public Relations Manager

Dear Mr. Joseph, Thank you so much for your comment and we are pleased to know you enjoyed your stay in our Hotel Catalonia Santo Domingo, definitely, our ocean view is the best in the city having around the colonial area.We hope you come back to visit us soon. Greetings, Isaura de la Cruz Social Media Manager

4 out of 5

The no guest Hotel

Pros: Rooms were nice and the service of the staff great !
Cons: No charge for guest to spend the night, white face cloths and towels NEEDED ! others very old.
Location: Location was ok not many restaurants walking distance.
Could not have a guest stay over night with you without being charged an additional fee and they had to leave there ID at the front desk, my best friend was told his guest had to be gone in 2 hours, who does that !

Posted by , from Santo Domingo on Oct 14, 2017

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Comment from Hotel Management

Oct 18, 2017 by Isaura M. de la Cruz H- Public Relations Manager

Dear Kelvin, Thanks so much for you comment, were really glad for serve you and we really want to know what was wrong whit the charge for the visit, the really it’s that we charge the cost for visit every time we receive one. We really sorry if the rule doesn't like you, we request de ID of the guest for protection and security. We hope to see you soon here. Best regards, Manager of Communication & RR.P.

2 out of 5

Ivelisse stay

Hotel staff was no too nice I ask too stay later becouse have a late fly couple of hours they said no that check out was at 12 and that they will give me till one or I have to paid 50 until 5 pm and leave the room and go to the pool also I ask for water they said take from the mini bar for 2 each ask for milk for coffe same thing it was no a good experience will used other hotel in the area but no this one I gave them a chance from my last stay will not donut again

Posted by on Feb 8, 2017

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Property Features

Catalonia Santo Domingo offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 32227 square feet (2994 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Catalonia Santo Domingo. A shuttle from the hotel to the airport (available 24 hours) and a beach shuttle are available for a fee. Valet parking is free. This 4.5-star Santo Domingo hotel is smoke free.

  • 1 building
  • 228 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 4 bars or lounges
  • 10 conference rooms
  • 32227 sq ft of conference space
  • 2994 sq m of conference space
  • Built in 2005
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Airport: Las Americas Intl. Airport (SDQ) (30.2 km / 18.8 mi)
  • Metro station: Amin Abel Station (1 km / 0.6 mi)
  • Property shuttles: Airport drop-off and beach shuttle
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Catalonia Santo Domingo offers 228 accommodations with MP3 docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Catalonia Santo Domingo has 3 restaurants on site.

Late night fare is available from 24-hour room service.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Catalonia Santo Domingo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel requires payment in advance of arrival when booking more than 5 rooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 45.00 per vehicle
  • Self parking fee: USD 6.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Catalonia Santo Domingo Hotel
  • Catalonia Santo Domingo
  • Catalonia Santo Domingo Hotel
  • Catalonia Santo Domingo Santo Domingo
  • Catalonia Santo Domingo Hotel Santo Domingo

You should know

  • Catalonia Santo Domingo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.