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4.0 out of 5

"Excellent stay, what I would expect from Marriott. Front desk very helpful with all questions. Currency exchange quick and good. Helpful in setting re ... " More

By a verified traveler on Tue 14 Aug 2018

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Hotel Description

4.5-star luxury hotel near Parque Arauco Mall

Las Condes stay

Within a 10-minute walk of this Las Condes hotel, you'll find Parque Arauco Mall and Parque Araucano. Also, Costanera Center is within 3 miles (5 km) and Santa Lucia Hill is within 6 miles (10 km).

Renovated in 2022

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the 24-hour gym, bar/lounge, and laundry facilities.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$170* Per night/room Apr 19 - Apr 20

Executive Suite, 1 Bedroom, Smoking, Executive Level

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, City View, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Santiago Marriott Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Santiago Marriott Hotel

Everyone (1) Family (1)
1 out of 5
Horrible service horrible accommodations. Terrible customer service

Posted by on Jul 17, 2019

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5 out of 5

Marriott Santiago

Pros: It employees
Cons: N/A
Location: A mall very close to enjoy eating, maybe 15 restaurants there or more.
Excellent stay, what I would expect from Marriott. Front desk very helpful with all questions. Currency exchange quick and good. Helpful in setting reservations and very communicative on all subjects.

Posted by , from PR on Aug 14, 2018

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5 out of 5

Great staff and hotel

Pros: Quiet, close to mall & restaurants
Cons: No free Internet
The hotel was very nice and the staff was excellent. From the time I arrived every employee was very friendly, professional and willing to answer any questions I had. The workout facilities were also very good and up to date.

Posted by , from Chicago on Nov 15, 2011

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5 out of 5

Best hotel experience I've had

I stayed here for a week and a half and I almost didn't want to leave. The rooms were very clean, the staff was very friendly - all of them spoke English, and they are very flexible to changes. After two days of being there, the concierge and half his staff were addressing me by name. I would highly recommend this hotel to anyone.

Posted by on Jul 20, 2010

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Property Features

Santiago Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. A sauna, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Santiago Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Santiago Marriott Hotel was completed in May 2022. This 4.5-star Santiago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2000
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in May 2022.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Cafe Med Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Latin Grill Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Self parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Santiago
  • Santiago Marriott
  • Santiago Marriott Hotel
  • Marriott Santiago
  • Santiago Marriott Hotel Hotel
  • Santiago Marriott Hotel Santiago
  • Santiago Marriott Hotel Hotel Santiago

You should know

  • The seasonal pool will open November 01 and close March 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.