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My room was clean upon arrival. Guest services were extremely polite and helpful. Great balcony views. I would stay here again in a heartbeat. Super cool experience. It's a whole vibe.

Checking-in the first evening of my reservation was an absolute nightmare; and one of the most unprofessional instances of any hotel I have ever experience. Upon landing nobody answered the hotel phone line so I could receive details about their check in process; when arriving to property the office attendant was nowhere to be found, as I and other guests stood clueless and fearful we would never gain access to our rooms. I called Travelocity customer service as they attempted to reach someone, as we all noticed their was a cell phone that kept ringing inside the property office, but again, nobody to be found. Finally, as my travelocity rep confirmed they were about to look into finding me another hotel; a young woman suddenly arrived and with absolutely no apology just started asking for each person's ID,CC info to gain keys; with no remorse or apology, it was so bizarre; everyone just looked at each other confused. When it was my turn to hand my details, I was then asked for a cash deposit that would be refunded; I asked for a receipt and with attitude she gave me a print out. She looked lost. The room was very clean, next to the entrance, but the walls were extremely thin; so I could hear every single crack/voice every morning. The shared bathroom was clean. The older gentleman that eventually checked me out was very professional, but that check in process was so upsetting/strange. If you're young/trying to save $ go here. Otherwise don't bother.

It’s a very nice hotel. We selected it because it is walking distance to family i will come back.