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Senses Boutique Hotel

3.5 star property
Family-friendly 3.5-star hotel with 3 restaurants

Choose dates to view prices

Photo gallery for Senses Boutique Hotel

Outdoor pool, sun loungers
Suite | 1 bedroom, down comforters, minibar, in-room safe
Bar (on property)
Standard Room, 2 Double Beds | 1 bedroom, down comforters, minibar, in-room safe
Suite | 1 bedroom, down comforters, minibar, in-room safe

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
  • Plaza 24 de Septiembre
    ‪2 min walk‬
  • San Lorenzo Cathedral
    ‪2 min walk‬
  • Ventura Mall
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

Room options

View all photos for Comfort Single Room

1 bedroom, down comforters, minibar, in-room safe

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Santa Cruz

City center stay.Steps from the hotel, you'll find Franco Aleman Cultural Center and San Lorenzo Cathedral. Sacred Art Museum and Plaza 24 de Septiembre are also within half a mile (1 km).

What's nearby

  • Plaza 24 de Septiembre - 2 min walk - 0.1 miles
  • San Lorenzo Cathedral - 2 min walk - 0.1 miles
  • Ramon Tahuichi Aguilera Stadium - 3 min drive - 1.3 miles
  • Santa Cruz Zoo - 4 min drive - 2.0 miles
  • Ventura Mall - 5 min drive - 2.6 miles

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Irish Pub - ‬1 min walk
  • ‪Marguerita Pizza - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Juan Valdez - ‬3 min walk

About this property

Senses Boutique Hotel

Family-friendly 3.5-star hotel with 3 restaurants
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. An outdoor pool, a rooftop terrace, and an arcade/game room are also featured at the family-friendly Senses Boutique Hotel. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 52 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Senses Boutique Hotel offers 52 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters. 36-inch LCD televisions come with digital channels and first-run movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 36-inch LCD TV with digital channels
  • DVD player
  • First-run movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 140 per vehicle (roundtrip, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Frequently asked questions

How close is Senses Boutique Hotel to the airport?

Senses Boutique Hotel is 10.5 mi (27-min drive) away from the Santa Cruz (VVI-Viru Viru Intl.) airport, the closest popular airport to the property.

Does Senses Boutique Hotel have an airport shuttle?

Senses Boutique Hotel offers an airport shuttle 24 hours a day, on request, for a charge of BOB 140 per vehicle, roundtrip.

Does Senses Boutique Hotel offer free breakfast?

Senses Boutique Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Senses Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Senses Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: 12:30 PM.

Is there free parking at Senses Boutique Hotel?

This hotel offers free valet parking.

Does Senses Boutique Hotel have a pool?

Senses Boutique Hotel features an outdoor pool.

Does Senses Boutique Hotel have a restaurant?

Senses Boutique Hotel is home to La Pascana, which features international cuisine.

Does Senses Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Senses Boutique Hotel to downtown Santa Cruz?

Senses Boutique Hotel is 0.1 mi away from Santa Cruz.

Senses Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 21 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Very disappointing hotel - old,m and neglected

We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel was ok but I wouldn’t return

On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 4 nights in Nov 2022

8/10 Good

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022

8/10 Good

Orhan

Liked: Staff & service, room comfort

In the heart of the old city

Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022

8/10 Good

ROGER

Stayed 7 nights in May 2022

8/10 Good

Wesley

Stayed 1 night in Apr 2022

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020

8/10 Good

Rosario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The service people were excellent considering the hardships they had to endure because of the policial situation in the country. They were cheerful and helpful. Room was clean and cool. It is too bad that the restaurant downstairs or the corridors leading to rooms cannot be airconditioned because of building design. Overall I had a pleasant stay. I will definitely stay there again.
Stayed 14 nights in Oct 2019

2/10 Terrible

Fabio, Santa Cruz de la Sierra

Business traveler
Disliked: Staff & service
El responsable del hotel me obligo a pagar nuevamente, sin importar que ya habia realizado el pago a traves de Expedia. Discutio conmigo. Pesimo servicio.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old property. Toilet water came out at the bottom. Had to switch rooms. You could hear everything from the other rooms. Loud all the time do to non existent insulation. No heating and it was winter ;(. Do not recommend!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy during the night but overall pretty good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, but the mini fridge didn’t work and they always forgot to put towels in our room
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but a little run down already, the staff is very nice
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019