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Aparthotel

MAI Suites

Property class: 3
3-star aparthotel near Ventura Mall

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Photo gallery for MAI Suites

Room
Reception
Outdoor pool
Front of property
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Los Pinos # 522 Esq. C. Los Lirios, (Zona Equipetrol), Santa Cruz
  • Place, Ventura Mall
    ‪10 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪13 min walk‬
  • Place, Santa Cruz Zoo
    ‪8 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Studio Suite

Room

Executive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio Suite

Room

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Apartment, 2 Bedrooms

Room

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free wired internet

View all photos for Junior Studio Suite

Room

Junior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Double Room, 1 Bedroom

Room

Junior Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Santa Cruz

In Santa Cruz .You'll be within half a mile (1 km) of Ventura Mall and 2 miles (3 km) of Santa Cruz Zoo with a stay here. La Recova Artisan Walk and Plaza 24 de Septiembre are also within 3 miles (5 km).
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What's nearby

  • Ventura Mall - 10 min walk - 0.6 miles
  • Patio Design LifeStyle Center - 13 min walk - 0.7 miles
  • Santa Cruz Zoo - 8 min drive - 2.4 miles
  • Guembe Biocenter - 12 min drive - 5.8 miles
  • Plaza 24 de Septiembre - 14 min drive - 2.6 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (SRZ-El Trompillo) - 16 min drive

Restaurants

  • ‪Karnivora - ‬8 min walk
  • ‪Fogon Del Gringo - ‬7 min walk
  • ‪Cristian Mora Restobar - ‬5 min walk
  • ‪Chalet La Suisse - ‬6 min walk
  • ‪Aviator - ‬9 min walk

About this property

MAI Suites

3-star aparthotel near Ventura Mall
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at MAI Suites. Free self parking is available.

This 3-star Santa Cruz aparthotel is smoke free.

  • 19 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Dining venue
MAI Suites offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually decorated. 40-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Santa Cruz aparthotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 25; reservation required
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 40-inch plasma TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Deposit: USD 15 per day

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Access via exterior corridors
  • Banquet hall
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15 per day

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Pet deposit: USD 15 per day
  • Pet fee: USD 15 per pet, per day
  • Hosted evening meal: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

MAI Suites Santa Cruz de la Sierra
MAI Suites Aparthotel Santa Cruz
MAI Suites Aparthotel
MAI Suites Santa Cruz
MAI Suites Aparthotel
MAI Suites Santa Cruz
MAI Suites Aparthotel Santa Cruz

Frequently asked questions

How close is MAI Suites to the airport?

MAI Suites is 4.8 mi (16-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does MAI Suites have an airport shuttle?

MAI Suites offers an airport shuttle 24 hours a day, for a charge of USD 19 per vehicle, one-way.

Does MAI Suites offer free breakfast?

MAI Suites offers free full breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at MAI Suites?

No, there is no casino at this aparthotel.

What time is check-in at MAI Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at MAI Suites?

This aparthotel offers free self parking.

Does MAI Suites have a pool?

MAI Suites features an outdoor pool.

Does MAI Suites have a restaurant?

Yes, there is a restaurant on site.

Does MAI Suites have a spa?

There are no spa services available at this aparthotel.

How close is MAI Suites to downtown Santa Cruz?

MAI Suites is 2.1 mi away from Santa Cruz.

MAI Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Well located

The place is located at very convenient area, all what you need it is close. What I didn't liked was a politic of the hotel to receive visit only until 21:00 pm. which I guess is really oldie one. Besides that I had it a good experience.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar cómodo para una familia, no tiene muchas diversiones como algunos hoteles , pero vale la pena a un precio bueno
Stayed 7 nights in Jul 2017
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service

Sin agua caliente (SERVICIO BÁSICO) 127$ por nada

Podría opinar por muchísimos aspectos un tanto básicos para mí. Pero al conversar Con generencia , inmediatamente vislumbré que tanto el personal como el lugar , equivale 100% a la calidad de la generenta para resolver problemas y justificar lo injustificable Cómo "tener agua caliente" en la habitación del Hotel y no asumir un problema de planta. Lamentablemente , el personal es la enseñanza pura de su jefatura y no se puede pedir un servicio alto , al justificar todo. 1.- es normal que te digan al momento de realizar el check out , que al bañarte tenias que esperar minutos? (Esperamos más 20 y nada, por suerte es un país con una alta humedad) 2.- la ducha no tiene puerta (solo media) por lo cual Al Momento de abrir ya mojaste todo y ensuciaste tu baño. La ducha no es de calidad , refiriéndome a hostales de menor Categoría con grifería fina. Entonces con qué limpias y secas? Llamas a recepción y las chicas de aseo ya no están. 3.- ventanas con capa sucia de polvo. No pararon por ahí en ningún momento. 4.- terraza? Una silla de plástico en tu terraza, ORDINARIO! Mejor que no esté. 5.- no existe TV en la sala principal. (Necesario en cualquier hotel) 6.- los "es que" y justificantes totales.. todo lo que les digas en vez de responde Con , no se Preocupe lo solucionaremos, su rsmespuwsta es. Es que esto es así , es que no tenemos , es que y lo cual y lo otro. Aunque claro , la gerente se manifiesta de la Misma Manera y peor, vulgarmente desmintiendo tu versión
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

needs improvement

Beautiful room and staff. Very small pool, no restaurant or one near by and hot water in shower for only 2 minutes. With some work it will be fine. Nice suite if you want to cook.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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