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Royal Lodge Hotel

4.5 star property
Luxurious 4.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Royal Lodge Hotel

Front of property - evening/night
Outdoor pool
Free daily full breakfast
Lobby sitting area
Courtyard

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida San Martin 200, Equipetrol Norte, Santa Cruz, 1309
  • Place, Ventura Mall
    ‪3 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪5 min drive‬
  • Place, Santa Cruz Zoo
    ‪7 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Single Room

Luxury Single Room | Minibar, in-room safe, iron/ironing board (on request), cribs (free)

Luxury Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, iron/ironing board (on request), cribs (free)

Luxury Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

Minibar, in-room safe, iron/ironing board (on request), cribs (free)

Executive Suite

  • 344 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Suite

Minibar, in-room safe, iron/ironing board (on request), cribs (free)

Royal Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Santa Cruz retreat .Stay at this Santa Cruz hotel and you'll be within half a mile (1 km) of Ventura Mall and 2 miles (3 km) of Santa Cruz Zoo. Patio Design LifeStyle Center and Centro Cultural Oriental are also within 2 miles (3 km).

What's nearby

  • Ventura Mall - 3 min walk - 0.2 miles
  • Patio Design LifeStyle Center - 5 min drive - 1.3 miles
  • Centro Cultural Oriental - 5 min drive - 1.6 miles
  • Santa Cruz Zoo - 7 min drive - 2.0 miles
  • Plaza 24 de Septiembre - 15 min drive - 3.0 miles

Getting around

  • Santa Cruz de la Sierra Station - 19 min drive
  • Santa Cruz (SRZ-El Trompillo) - 17 min drive

Restaurants

  • ‪Noa Plant Shop - ‬5 min walk
  • ‪Caudilla - ‬5 min walk
  • ‪Tinto - ‬2 min walk
  • ‪Match Burguer - ‬8 min walk
  • ‪Mangarosa - ‬1 min walk

About this property

Royal Lodge Hotel

Luxurious 4.5-star hotel with outdoor pool
Royal Lodge Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Royal Lodge Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Santa Cruz hotel.

  • 52 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Royal Lodge Hotel offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Breakfast included
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Royal Lodge Hotel Santa Cruz de la Sierra
Royal Santa Cruz de la Sierra
Royal Lodge Hotel Santa Cruz
Royal Santa Cruz
Royal Lodge Hotel Hotel
Royal Lodge Hotel Santa Cruz
Royal Lodge Hotel Hotel Santa Cruz

Frequently asked questions

How close is Royal Lodge Hotel to the airport?

Royal Lodge Hotel is 4.6 mi (17-min drive) away from the Santa Cruz (SRZ-El Trompillo) airport, the closest popular airport to the property.

Does Royal Lodge Hotel have an airport shuttle?

Royal Lodge Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 15 per person, one-way.

Does Royal Lodge Hotel offer free breakfast?

Royal Lodge Hotel offers free full breakfast every day from 7 AM to 10 AM.

Is there a casino at Royal Lodge Hotel?

No, there is no casino at this hotel.

What time is check-in at Royal Lodge Hotel?

Check-in begins at 2 PM.

Is there free parking at Royal Lodge Hotel?

This hotel offers free self parking.

Does Royal Lodge Hotel have a pool?

Royal Lodge Hotel features an outdoor pool.

Does Royal Lodge Hotel have a restaurant?

Royal Lodge Hotel is home to Windsor, which features international cuisine.

Does Royal Lodge Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Royal Lodge Hotel to downtown Santa Cruz?

Royal Lodge Hotel is 2.2 mi away from Santa Cruz.

Royal Lodge Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cerrado, ya no deberia dejar reservar, se nota q tiene tiempo fuera de servicio.
Stayed 5 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
そもそも営業してませんでした、、、入り口にホームレスの方が寝ており、全館、階段でさえ電気が付いてませんでした。
Stayed 3 nights in Jan 2020
Verified review

2/10 Terrible

MARINA

Disliked: Staff & service

Me cobraron un día adicional. No lo recomiendo

Hicimos el contacto con Hoteles.com por tres días. En el momento de la recepción y unas horas antes de retirarnos también se confirmó que la estadía sería por tres, sin embargo cuando nos retirarnos un empleado llamado Mauricio de forma prepotente y malcriada nos indicó que deberíamos pagar por 4 dias, caso contrario, NO podíamos retirarnos del Hotel. Por la premura del vuelo para el regreso accedí ante este abuso. Por esta razón no recomiendo este Hotel.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal y la ubicación del establecimiento.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención y ubicación
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Situado en una zona confortable y segura. Zona moderna y al lado de un gran centro comercial. Lejos de la zona centro. El baño no era de la altura de lo que venden. El desayuno bien pero mejorable
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Disappointing stay

I was really looking forward to a bit of luxury after travelling for 6 weeks. Unfortunately I was greeted with judgment for having a backpack and then found that the facilities in my room were shocking. There wasn't even any hot water.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy buen hotel y buena zona
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMODO Y ACOGEDOR

HABITACIONES COMODAS Y LIMPIAS BUENA TV ATENCION MUY AGRADABLE DE TODO EL PERSONAL
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTILO EUROPEO MUY AGRADABLE

Volvi despues de un año y el servicios se mantiene intacto los baños renovados buen tv y exlente atencion del personal GRACIAS
Stayed 1 night in May 2018
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
Lugar tranquilo y muy bien ubicado, personal muy atento y dispuesto a colaborar. Para mejorar solo necesita un poco de cuidado y mantenimiento en el edificio
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

air conditioner

in some rooms.air conditioner is out of service
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, room comfort

Buena alternativa para no gastar mucho en alojamie

relacion calidad-precio buena..., hotel antiguo con carencias normales a su antiguedad, pero comodo, ordenado y servicio aceptable. podrán mejorar un poco el desayuno.., esta bien, pero le fata algo de variedad. pero insisto relacion calidad-precio esta bien
Stayed 1 night in Dec 2017
Verified review

8/10 Good

cassie

Liked: Property conditions & facilities, room comfort

hotel ok, mas precisa de melhorias

Funcionarios atenciosos. Porem precisa caprichar mais na limpeza.
Stayed 1 night in May 2017
Verified review

4/10 Poor

jorge

Liked: Cleanliness
Disliked: Staff & service, room comfort
me tuve que cambiar de habitacion. en ese movimiento me desaparecio el cargador de telefono cuyo valor es de cien dolares, mas la incomodidad. Desayuno bastante mediocre
Stayed 6 nights in Jun 2017
Verified review

4/10 Poor

Cinthia Ada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antiguo no muy limpio

Una abeja dentro del baño cuando ingrese, un mosquito muerto en la jabonera, hotel antiguo se oian ruidos extraños, no hay botones, no hay nada de cortesia en la bienvenida, no hacen la limpieza como debe ser, el personal no es muy servicial
Verified review

6/10 Okay

Arturo

Disliked: Cleanliness
Ubicación
Verified review

4/10 Poor

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Su infraestructura es antigua, wifi lento, tv cable malo, tv pequeña, la verdad no fue lo que esperaba, el desayuno muy pobre.
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities

Deficiente en mantencion y servicio

Deficiente hotel. El aire acondicionado botaba mucha agua todo el dia y noche, mojando alfombras y debiendo usar toallas para evitar problemas. Al regresar a la habitacion un dia, la puerta de la habitación estaba abierta y sin chapa, y no hubo explicación hasta exigirla. Otro dia el hotel dispuso un "taxi que trabajaba con ellos" y en el viaje la policía lo detuvo y se llevo al chofer detenido por ser un taxi ilegal y circular con patente cubierta.
Verified review

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel limpio y bien ubicado

Estuvo bien. Al inicio casi no hacen valer mi reservación vía Hoteles.com así que recomiendo reservar pero también llamar al hotel para cerciorar. Lo bueno es que hicieron valer mi reserva y me dieron una habitación incluso más grande y cómoda.
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing. The rooms were old and not well equipped.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

hotel con un lindo personal de servicio y amable.

El lugar de ubicacion del hotel, hace que puedas muy bien interactuar con otros escenarios turisticos y de servicios con mayor facilidad y seguridad, porque para el tiempo que uno esta hospedado, esta muy bien y satisfactoio y por eso lo repetira en otra oportunidad.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Verified review

8/10 Good

Alan

Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

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