travelocity Verified Review
"We checked in late but it wasn't a problem for the hotel staff. People very friendly. Pool was closed for recurvations which was totally understandable. Rooms were great. Breakfast exceeded expectations. Only two opportunities were (1) key cards were de-magnetized really easily, (2) I didn't see the point of charging $10 for parking. Is $10 really worth the hassle considering it was not mentioned when I booked the room and I had to run back out to the car to place the pass in the car? Also , they didn't give me credit on my rewards account."
A verified traveler stayed at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel