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Hotel G

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel G

Cozy retreat with a kitchenette, featuring a bed, sink, stove, and ample storage.
Hotel entrance surrounded by a beautifully maintained garden with steps leading up to the entrance.
Relax on a serene garden bench amidst lush greenery and a tranquil atmosphere.
Enjoy a clean and functional bathroom with a glass shower enclosure, towel rack, and air conditioning for a comfortable stay.
Enjoy a refreshing shower in this bathroom with a glass enclosure and city views.

Popular amenities

  • Pet friendly
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz
  • Santa Cruz Zoo
    ‪3 min drive‬
  • Ventura Mall
    ‪5 min drive‬
  • Plaza 24 de Septiembre
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite | 1 bedroom, premium bedding, down comforters, minibar

Family Studio Suite

  • 1075 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, minibar

Executive Suite

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Family Double Room, 2 Queen Beds

  • 807 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, premium bedding, down comforters, minibar

Comfort Room

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 1 Queen Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Studio Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Double Room, 1 Queen Bed

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | 1 bedroom, premium bedding, down comforters, minibar

Business Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Cruz

In shopping district.You'll find Santa Cruz Zoo and Las Brisas Shopping Center within 2 miles (3 km) of this hotel. Arenal Park and Ethno-folkloric Museum are also within 2 miles (3 km).

What's nearby

  • Las Brisas Shopping Center - 3 min drive - 1.1 miles
  • Santa Cruz Zoo - 3 min drive - 1.3 miles
  • Ventura Mall - 5 min drive - 2.6 miles
  • Plaza 24 de Septiembre - 5 min drive - 2.0 miles
  • San Lorenzo Cathedral - 6 min drive - 2.2 miles

Getting around

  • Santa Cruz de la Sierra Station - 13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 22 min drive

Restaurants

  • ‪Fridolin - ‬11 min walk
  • ‪A Trochi Mochi - ‬14 min walk
  • ‪SBC Los Cusis - ‬8 min walk
  • ‪Pizza Rio - ‬9 min walk
  • ‪El Barista - ‬3 min walk

About this property

Hotel G

3.5-star guestrooms with free WiFi
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel G. Free self parking is available. A complete renovation of Hotel G was completed in January 2022.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 4 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
Hotel G offers 39 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature down comforters and premium bedding. 34-inch LCD televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Doorbell and phone notification
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (22 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 34-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Dining table
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 13 per vehicle (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel G Santa Cruz
Hotel G Hotel
Hotel G Santa Cruz
Hotel G Hotel Santa Cruz

Frequently asked questions

How close is Hotel G to the airport?

Hotel G is 9.5 mi (22-min drive) away from the Santa Cruz (VVI-Viru Viru Intl.) airport, the closest popular airport to the property.

Does Hotel G have an airport shuttle?

Hotel G offers an airport shuttle 24 hours a day, on request, for a charge of USD 13 per vehicle, one-way.

Does Hotel G offer free breakfast?

Free breakfast isn’t provided at Hotel G, but buffet breakfast is offered for a fee of USD 4 for adults and USD 4 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel G?

No, there is no casino at this hotel.

What time is check-in at Hotel G?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel G?

This hotel offers free self parking.

Does Hotel G have a pool?

Hotel G does not have a pool.

Does Hotel G have a spa?

There are no spa services available at this hotel.

How close is Hotel G to downtown Santa Cruz?

Hotel G is 1.8 mi away from Santa Cruz.

Hotel G Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 10 out of 104 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

LORENA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones
Stayed 1 night in Apr 2025

2/10 Terrible

Gustavo

Stayed 2 nights in Nov 2024

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Notified lobby of the air conditioner leak all i got was an im sorry
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

excelente ubicación, muy cómodo el lugar.
Stayed 3 nights in Nov 2024

10/10 Excellent

FRANKY DUVAN

Stayed 9 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Menetwab

Stayed 1 night in Mar 2024

10/10 Excellent

Gimar Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Jul 2023

6/10 Okay

Nyron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023

10/10 Excellent

Sebastián

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Evan

Stayed 1 night in Dec 2022

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal

Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022

6/10 Okay

Jeffrey, san antonio

Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I typically stay at G hotel when travelling to Santa Cruz. It's conveniently located, rooms are good and it has parki g. Prices are competitive.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place. Breakfast was skimpy, and the location was not the greatest, but it wasn't bad, either.
Stayed 2 nights in Oct 2019

6/10 Okay

XIAOXIANG

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay!

Nice place with a clean, fresh feel. It wasn’t very well lit and the shower was see through, but the staff was incredibly helpful and friendly.
Stayed 1 night in Jul 2019