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"We were very happy with the quality of service when we checked it. The gentleman that helped us was very welcoming and polite. Although it is an old
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A stay at this North State hotel places you within half a mile (1 km) of Upper State Street and 2 miles (3 km) of Los Padres National Forest. Santa Barbara Natural History Museum and Mission Santa Barbara are also within 3 miles (5 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.
Free WiFi, balconies
Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include balconies, DVD players, and coffee/tea makers.
from $153
Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Room, 1 King Bed, Refrigerator, Poolside
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Room, 2 Queen Beds, Refrigerator, Poolside
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Standard Room, 2 Double Beds, Refrigerator, Poolside
Bed Count2 Full BedsMaximum Occupancy
4 Max
Deluxe Room, 1 King Bed, Refrigerator & Microwave, Courtyard View
Bed Count1 King BedMaximum Occupancy
4 Max
Best Western Plus Pepper Tree Inn ratings based on 30 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Best Western Plus Pepper Tree Inn
Everyone (6)Family (1)
5 out of 5
Property was clean. Staff was friendly and helpful, they changed our room at our request as we wanted to be on the first floor by the pool and they surely made that happen, the pool was our backyard, we were able to walk out directly from our patio to the pool and back. Right down the street from the beach areas, had a great stay out in Santa Barbara
Posted by Aydthird, from Orange County on Sep 19, 2019
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4 out of 5
Posted by a verified traveler on Mar 16, 2019
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4 out of 5
great choice
Pros:We love the location on upper state, and the grounds are very pretty.
Cons:The pillows definitely need replaced but this seems to be a problem with most hotels.
Location:Restaurant on premises very good, and the hotel is right across the street from many nice shops.
Posted by a verified traveler on Nov 14, 2016
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5 out of 5
Very happy!
Location:We had dinner at Los Agave's and dessert at McConnells. Would highly recommend both.
We were very happy with the quality of service when we checked it. The gentleman that helped us was very welcoming and polite. Although it is an older hotel, we were very pleased with the cleanliness. It does't have the must feel that lots of coastal hotel have. We got an awesome price through Travelocity and were very satisfied with the whole experience. Thank you.
Posted by E, from Central California on Jul 3, 2016
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4 out of 5
Very comfortable stay. Beautiful courtyard with pool. Good restaurant on-site. Directly across from the mall with lots of restaurants and shopping. Would definitely recommend!
Posted by a verified traveler on May 3, 2016
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3 out of 5
"I can charge you again, if you want"
The night front desk wasn't that friendly. He asked for my id & credit card but didn't say a word why he was swiping my credit card. I thought he was going to charge me again for the room. I told him that I already paid for it. He gave me a sarcastic comment " oh I can charge you again, if you want." I know it was late, after 9 pm. He was probably ready to go home but we're tired too. And we're the customer.
I was expecting more for the price. The door squeaks when you open and close it. The bathroom looked clean but had a little smell of urine. I'm glad I had my lysol.
According to google, their free wi-fi is not secure - not encrypted.
Across the street is a mall with a grocery store and places to eat.
Posted by RMG, from San Diego, CA on Dec 31, 2015
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4 out of 5
MADE OUR ONE NIGHT STAY FUN. CLOSE TO GOLF COURSE, CLOSE TO FINE DINING AND SHOPPING. WOULD STAY THERE AGAIN, ANYTIME. STAFF WAS VERY HELPFUL FINDING DESTINATIONS.
Posted by a verified traveler on Mar 24, 2015
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3 out of 5
Nice place to spend the night
We stayed one night and weren't in the room very much but when we were there it was very pleasant if a bit cramped. They put a lot of furniture in a rather small space but the big wall of window and sliding glass door helped make the room feel brighter and the breeze the door let in kept away the weird, antiseptic hotel smell some places just can't get rid of.
I really liked the louvered windows set up high on the bathroom walls. Left open during a shower, the window kept the bathroom from getting stuffy. I also liked that the quilt on the bed was a cotton quilt rather than one of those strange scratchy polyester wonders I run into in most other hotels I stay in. We were on the ground floor with a large sliding glass door facing the pool courtyard. There were a couple of patio chairs and a little table on a small patio outside the sliding glass door and we did sit there at one point, watching as our 16 month old son piled rocks on the table. One thing to be aware of, they have old fashioned wall heaters and our son couldn't leave it alone. We didn't turn it on and it didn't appear to be dangerous but it is there so if you have kids you know at one point it will become the center of their universe, even if only for a few minutes.
The grounds are well kept, the staff friendly and we didn't have any concerns, questions or comments so our interactions with staff were mostly nods and hellos.
I was disappointed that there wasn't a free continental breakfast but there was fresh fruit in the room, a couple of no charge bottles of water and a tiny bowl with a few pieces of candy. There was also a dorm fridge and a small microwave. The fridge is nice if you need to store baby food, milk and a bottle of wine, which we did. There is also the standard remarkably small coffee maker on a tray with mugs I contemplated stealing because the handles were huge and comfy to hold onto. I did not steal the mugs because that may have led to bad hotel karma and I don't need that.
We didn't eat in the restaurant next to the hotel and my husband described the bar as dreary (hence the bottle of wine). The neighborhood is nice, trader joes's is a quick drive away and so we were well pleased with our experience.
Posted by aileen12 on May 2, 2013
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3 out of 5
Great for the price
Pros:Close restaurants, Free Internet, Quiet
Cons:no free breakfast
The rooms are outdated, but clean. Pool is great, staff is very nice and helpful. Good location with things within walking distance with a quick bus to downtown/beach area.
Posted by etraveler on Apr 13, 2011
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4 out of 5
Decent hotel
Pros:Close restaurants, Quiet
Decent hotel to stay when you are in Santa Barbara.
Best Western Plus Pepper Tree Inn offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Pepper Tree Inn. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.
150 guestrooms or units
2 levels
3000 sq ft of conference space
279 sq m of conference space
Dining venue
Bar or lounge
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Gift shop
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Santa Barbara, CA (SBA-Santa Barbara Municipal) (10.2 km / 6.4 mi)
Train station: Santa Barbara Station (7.3 km / 4.5 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
Best Western Plus Pepper Tree Inn offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Flat-screen television
Satellite channels
Premium channels
DVD player
Refrigerator
Microwave
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.
Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Parasailing nearby
Surfing/boogie boarding nearby
Mountain biking nearby
Hiking/biking trails nearby
Personal motorized watercraft on site
Skydiving nearby
Sailing nearby
Windsurfing nearby
Scuba diving nearby
Spa Services
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request from 5:00 AM to midnight. Fees may apply. Contact the property in advance to get details.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Airport shuttle service is offered on request from 5:00 AM to midnight. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards not accepted
UnionPay
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 0 and USD 15 for adults, USD 0 and USD 15 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
