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"We were very happy with the quality of service when we checked it. The gentleman that helped us was very welcoming and polite. Although it is an old ... " More

By a verified traveler on Sun 03 Jul 2016

Hotel Description

3-star hotel near Los Padres National Forest

In shopping district

A stay at this North State hotel places you within half a mile (1 km) of Upper State Street and 2 miles (3 km) of Los Padres National Forest. Santa Barbara Natural History Museum and Mission Santa Barbara are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include balconies, DVD players, and coffee/tea makers.

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Dec 16 - Dec 17

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Refrigerator, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Pepper Tree Inn ratings based on 30 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Pepper Tree Inn

Everyone (6) Family (1)
5 out of 5
Property was clean. Staff was friendly and helpful, they changed our room at our request as we wanted to be on the first floor by the pool and they surely made that happen, the pool was our backyard, we were able to walk out directly from our patio to the pool and back. Right down the street from the beach areas, had a great stay out in Santa Barbara

Posted by , from Orange County on Sep 19, 2019

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4 out of 5

Posted by on Mar 16, 2019

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4 out of 5

great choice

Pros: We love the location on upper state, and the grounds are very pretty.
Cons: The pillows definitely need replaced but this seems to be a problem with most hotels.
Location: Restaurant on premises very good, and the hotel is right across the street from many nice shops.

Posted by on Nov 14, 2016

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5 out of 5

Very happy!

Location: We had dinner at Los Agave's and dessert at McConnells. Would highly recommend both.
We were very happy with the quality of service when we checked it. The gentleman that helped us was very welcoming and polite. Although it is an older hotel, we were very pleased with the cleanliness. It does't have the must feel that lots of coastal hotel have. We got an awesome price through Travelocity and were very satisfied with the whole experience. Thank you.

Posted by , from Central California on Jul 3, 2016

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4 out of 5
Very comfortable stay. Beautiful courtyard with pool. Good restaurant on-site. Directly across from the mall with lots of restaurants and shopping. Would definitely recommend!

Posted by on May 3, 2016

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3 out of 5

"I can charge you again, if you want"

The night front desk wasn't that friendly. He asked for my id & credit card but didn't say a word why he was swiping my credit card. I thought he was going to charge me again for the room. I told him that I already paid for it. He gave me a sarcastic comment " oh I can charge you again, if you want." I know it was late, after 9 pm. He was probably ready to go home but we're tired too. And we're the customer. I was expecting more for the price. The door squeaks when you open and close it. The bathroom looked clean but had a little smell of urine. I'm glad I had my lysol. According to google, their free wi-fi is not secure - not encrypted. Across the street is a mall with a grocery store and places to eat.

Posted by , from San Diego, CA on Dec 31, 2015

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4 out of 5
MADE OUR ONE NIGHT STAY FUN. CLOSE TO GOLF COURSE, CLOSE TO FINE DINING AND SHOPPING. WOULD STAY THERE AGAIN, ANYTIME. STAFF WAS VERY HELPFUL FINDING DESTINATIONS.

Posted by on Mar 24, 2015

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3 out of 5

Nice place to spend the night

We stayed one night and weren't in the room very much but when we were there it was very pleasant if a bit cramped. They put a lot of furniture in a rather small space but the big wall of window and sliding glass door helped make the room feel brighter and the breeze the door let in kept away the weird, antiseptic hotel smell some places just can't get rid of. I really liked the louvered windows set up high on the bathroom walls. Left open during a shower, the window kept the bathroom from getting stuffy. I also liked that the quilt on the bed was a cotton quilt rather than one of those strange scratchy polyester wonders I run into in most other hotels I stay in. We were on the ground floor with a large sliding glass door facing the pool courtyard. There were a couple of patio chairs and a little table on a small patio outside the sliding glass door and we did sit there at one point, watching as our 16 month old son piled rocks on the table. One thing to be aware of, they have old fashioned wall heaters and our son couldn't leave it alone. We didn't turn it on and it didn't appear to be dangerous but it is there so if you have kids you know at one point it will become the center of their universe, even if only for a few minutes.  The grounds are well kept, the staff friendly and we didn't have any concerns, questions or comments so our interactions with staff were mostly nods and hellos.  I was disappointed that there wasn't a free continental breakfast but there was fresh fruit in the room, a couple of no charge bottles of water and a tiny bowl with a few pieces of candy. There was also a dorm fridge and a small microwave. The fridge is nice if you need to store baby food, milk and a bottle of wine, which we did. There is also the standard remarkably small coffee maker on a tray with mugs I contemplated stealing because the handles were huge and comfy to hold onto. I did not steal the mugs because that may have led to bad hotel karma and I don't need that.  We didn't eat in the restaurant next to the hotel and my husband described the bar as dreary (hence the bottle of wine). The neighborhood is nice, trader joes's is a quick drive away and so we were well pleased with our experience.

Posted by on May 2, 2013

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3 out of 5

Great for the price

Pros: Close restaurants, Free Internet, Quiet
Cons: no free breakfast
The rooms are outdated, but clean. Pool is great, staff is very nice and helpful. Good location with things within walking distance with a quick bus to downtown/beach area.

Posted by on Apr 13, 2011

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4 out of 5

Decent hotel

Pros: Close restaurants, Quiet
Decent hotel to stay when you are in Santa Barbara.

Posted by , from California on Apr 13, 2011

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About the Best Western Plus Pepper Tree Inn

Location 3850 State St, Santa Barbara, CA 93105

Property Features

Best Western Plus Pepper Tree Inn offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Pepper Tree Inn. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

  • 150 guestrooms or units
  • 2 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Santa Barbara, CA (SBA-Santa Barbara Municipal) (10.2 km / 6.4 mi)
  • Train station: Santa Barbara Station (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Pepper Tree Inn offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 1:00 PM.

Treehouse Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 5:00 AM to midnight. Fees may apply. Contact the property in advance to get details.

Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 5:00 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 0 and USD 15 for adults, USD 0 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pepper
  • Best Western Pepper Inn
  • Best Western Pepper Tree
  • Best Western Pepper Tree Inn
  • Best Western Plus Pepper
  • Best Western Plus Pepper Tree
  • Best Western Plus Pepper Tree Inn
  • Best Western Plus Pepper Tree Inn Santa Barbara
  • Best Western Plus Pepper Tree Santa Barbara
  • Best Western Plus Pepper Tree Hotel Santa Barbara
  • Plus Pepper Tree Santa Barbara
  • Best Western Plus Pepper Tree Inn Hotel
  • Best Western Plus Pepper Tree Inn Santa Barbara
  • Best Western Plus Pepper Tree Inn Hotel Santa Barbara

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Santa-Barbara-Hotels-Best-Western-Plus-Pepper-Tree-Inn.h13530-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.