2/10 Terrible
Alina
Traveled with family and small children
Sep 9, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
Trusting to high ratings on Expedia and after days of searching for the best place for anniversary celebration, booked his hotel for 3 nights. when we entered our room, the moldy smell was very strong. I an allergic to mold,and started investigating. So, the mold was on ceilings and conditioner grids. And we turned off the conditioner because the smell was coming from the conditioner. We opened windows,but there were no mosquito’s nets. So,we slept with mosquitoes, and i slept on the balcony due to severe allergy to mold.everything in the property is too old. The conditioner’s box did not even have turn on and of signs. We purchased half board meal(breakfast and dinner), but the food was disgusting. The only tasty food was ice cream. The only available dinner drinks for half board meal were water.the waiter was saying that to us with sarcasm that “the only water is included “ like shaming us.When I asked for hot tea, he sent me to the bar ( very unprofessional).
After the awful dinner, my daughter was hungry and asked to cook for her. But when i started ,i did not find any pots,pans,skillets or even a kettle. Also,they do not have microwaves.The front desk told me that i have to come to them for it.but they did not have any kettles left. The electric stovetop did not have any signs due it’s age. I was trying to boil water for an hour,but it was not successful. The stovetop did not work properly. Mattress are not firm due to their old age. We could not even sleep on them
Alina
Stayed 3 nights in Sep 2023