InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Oakland Mall
‪10 min walk‬
La Aurora Zoo
‪14 min walk‬
Paseo Cayala
‪5 min drive‬
Guatemala City (GUA-La Aurora Intl.)
‪3 min drive‬

Room options

1 King Classic

Wonderful

375 sq ft
City view
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Accessible

375 sq ft
City view
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds, Accessible, Club Lounge Access (High Floor)

Exceptional

400 sq ft
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Accessible

Exceptional

430 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic City View

410 sq ft
City view
Sleeps 4
2 Double Beds

Club Suite, 1 King Bed, Accessible, Club Lounge Access

420 sq ft
City view
Sleeps 2
1 King Bed

2 Double Classic

Wonderful

410 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room

Very good

420 sq ft
City view
Sleeps 2
1 Twin Bed

1 King Premium City View High Floor

355 sq ft
City view
Sleeps 2
1 King Bed

1 King Premium High Floor

Exceptional

355 sq ft
City view
Sleeps 2
1 King Bed

1 King Classic City View

Exceptional

375 sq ft
City view
Sleeps 2
1 King Bed

Club Suite, 1 King Bed, Accessible, Club Lounge Access (High Floor)

Excellent

450 sq ft
City view
Sleeps 2
1 King Bed

2 Double Premium High Floor

Exceptional

400 sq ft
City view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Accessible, Club Lounge Access (High Floor)

Wonderful

355 sq ft
City view
Sleeps 2
1 King Bed

Premium Room

420 sq ft
City view
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom, City View (High Floor)

Excellent

760 sq ft
City view
Sleeps 3
1 Twin Bed

About the neighborhood

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

Plaza Fontabella Shopping Center - 3 min walk - 0.2 miles
Oakland Mall - 10 min walk - 0.5 miles
U.S. Embassy in Guatemala - 13 min walk - 0.7 miles
La Aurora Zoo - 14 min walk - 0.8 miles
Paseo Cayala - 5 min drive - 2.2 miles

Getting around

La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

‪San Martín - ‬2 min walk
‪Tanoshii - ‬1 min walk
‪Restaurante La Poza - ‬2 min walk
‪McDonald's - ‬1 min walk
‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo

InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

1 building

239 guestrooms or units

15 levels

4 dining venues

6186 sq ft of conference space

575 sq m of conference space

Built in 2000

Manager's reception (free)

Deli

Poolside lounge chairs

Business center (24 hours)

Conference center

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Elevator

No smoking on site

Bar or lounge

Coffee shop

InterContinental Real Guatemala by IHG offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Hot Tub
Breakfast included
Free WiFi
Restaurant

$96 nightly

Jul 13 - Jul 14

Total includes taxes and fees

Property amenities

Family friendly

2 outdoor pools
Children's pool
High chair
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Hot tub
Library
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible bathtub
Braille/raised signage
Elevator (31 inch wide door)
Grab bar in bathtub (33 inches high)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

48-inch LED TV with premium cable channels
iPod dock

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 30 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GTQ 160.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

How close is InterContinental Real Guatemala by IHG to the airport?

InterContinental Real Guatemala by IHG is 2.5 mi (13-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Jul 12, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Real Guatemala by IHG have an airport shuttle?

InterContinental Real Guatemala by IHG offers a shuttle from the airport to the hotel from 5:00 AM to 11:00 PM, at scheduled times, for a charge of GTQ 144 per vehicle.

Does InterContinental Real Guatemala by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Real Guatemala by IHG, but buffet breakfast is offered for a fee of GTQ 159 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Real Guatemala by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at InterContinental Real Guatemala by IHG?

Free parking is not available at this hotel.

Does InterContinental Real Guatemala by IHG have a pool?

InterContinental Real Guatemala by IHG features 2 outdoor pools and a children's pool.

Does InterContinental Real Guatemala by IHG have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does InterContinental Real Guatemala by IHG have a spa?

This hotel has a spa, which features aromatherapy, hot stone massages, and reflexology.

How close is InterContinental Real Guatemala by IHG to downtown Guatemala City?

InterContinental Real Guatemala by IHG is 2.6 mi away from Guatemala City.

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

stuart

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guate with comfy beds!

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.

Stayed 1 night in Mar 2025

10/10 Excellent

Denali

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!

Stayed 1 night in Feb 2025

6/10 Okay

Karl

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel not far from the airport

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.

Restaurant/bar next to the pool with excellent service

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Portsmouth

Mar 26, 2025

Disliked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Catalina, Atlanta

Business traveler

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

sixto

Traveled with family

Mar 20, 2025

Liked: Staff & service, amenities

It is a 4 star property at best. Looks a little tired

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Mar 12, 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful!

Stayed 1 night in Jan 2025

10/10 Excellent

sanjay

Feb 28, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

Feb 16, 2025

Stayed 1 night in Feb 2025

4/10 Poor

Phillip

Jan 29, 2025

Liked: Staff & service

Disliked: Room comfort

Service and food excellent room horrible

Serice and food is excellent. Room is horrible: 1. Subpar room amenities 2. No heat front desk claims the room never have heat eventhough heat icon indicated on thermostat. Room was freezing at night 3. Sink cogs 4. The water temperature in the shower is either too hot or too cold Very uncomfortable room

Stayed 4 nights in Jan 2025

6/10 Okay

Joseph

Jan 29, 2025

Stayed 2 nights in Jan 2025

8/10 Good

Juan José

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Guatemala City Hotel

Great beds , very clean , great atmosphere! Can’t ask for more

Stayed 1 night in Jan 2025

10/10 Excellent

carrie

Traveled with group

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Agustin

Jan 10, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana

Traveled with family

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff & service was excellent!

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Jan 5, 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Jan 2, 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar

Jan 1, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Sandi

Business traveler

Dec 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and has everything I needed for my short work trip. Some of the amenities - like the shower and room carpet were a little dated but overall it was great.

Stayed 2 nights in Dec 2024

10/10 Excellent

Anna, Portland

Dec 25, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Dec 21, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Cesare Adelfo, San Pedro

Business traveler

Dec 14, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great place

Stayed 1 night in Dec 2024

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InterContinental Real Guatemala by IHG

Choose dates to view prices

Photo gallery for InterContinental Real Guatemala by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for 1 King Classic

1 King Classic

View all photos for Classic Room, 2 Double Beds, Accessible

Classic Room, 2 Double Beds, Accessible

View all photos for Club Room, 2 Double Beds, Accessible, Club Lounge Access (High Floor)

Club Room, 2 Double Beds, Accessible, Club Lounge Access (High Floor)

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

View all photos for 2 Double Classic City View

2 Double Classic City View

View all photos for Club Suite, 1 King Bed, Accessible, Club Lounge Access

Club Suite, 1 King Bed, Accessible, Club Lounge Access

View all photos for 2 Double Classic

2 Double Classic

View all photos for Standard Room

Standard Room

View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

View all photos for 1 King Premium High Floor

1 King Premium High Floor

View all photos for 1 King Classic City View

1 King Classic City View

View all photos for Club Suite, 1 King Bed, Accessible, Club Lounge Access (High Floor)

Club Suite, 1 King Bed, Accessible, Club Lounge Access (High Floor)

View all photos for 2 Double Premium High Floor

2 Double Premium High Floor

View all photos for Club Room, 1 King Bed, Accessible, Club Lounge Access (High Floor)

Club Room, 1 King Bed, Accessible, Club Lounge Access (High Floor)

View all photos for Premium Room

Premium Room

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

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About the neighborhood

Guatemala City

What's nearby

Getting around

Restaurants

About this property

InterContinental Real Guatemala by IHG

Languages

Similar properties

Wyndham Garden Guatemala City

Wyndham Garden Guatemala City

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

InterContinental Real Guatemala by IHG Reviews