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Porta Hotel del Lago

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

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Porta Hotel del Lago

Photo gallery for Porta Hotel del Lago

View from property
Outdoor pool, pool umbrellas, sun loungers
Basic Suite, Lake View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Deluxe Double Room, 2 Double Beds, Lake View | View from room
Interior entrance

Overview of Porta Hotel del Lago

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included

Explore the neighborhood

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Popular LocationCasa Cakchiquel Arts Center7 min walk
  • Popular LocationChurch of Saint Francis14 min walk
  • Popular LocationPanajachel Municipal Market15 min walk

Room options

View all photos for Basic Suite, Lake View

Basic Suite, Lake View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Basic Suite, Lake View

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Double Room, 2 Double Beds, Lake View

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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$339 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Panajachel

On lake.Within a 5-minute walk of the hotel, you'll find Multiple Use Area Lake Atitlan Basin and La Galeria. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within half a mile (1 km).

What's nearby

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • La Galeria - 4 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • Restaurante El Atitlan - 5 min walk
  • Delhi 6 - 7 min walk
  • Sunset Bar - 4 min walk
  • Restaurante el chaparral - 10 min walk
  • The Little Spoon - 5 min walk

About this property

Porta Hotel del Lago

Family-friendly 3.5-star hotel with outdoor pool
Porta Hotel del Lago offers its guests a children's pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4725 square feet (439 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Panajachel hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 4725 sq ft of conference space
  • 439 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Premium cable television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–10:30 AM for a fee: GTQ 60–100 for adults and GTQ 40–100 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 8 2024 to May 9 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 60.00–100.00 for adults, and GTQ 40–100 for children
  • Airport shuttle fee: GTQ 1600.00 per person (one-way)
  • Pet fee: GTQ 200.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

How close is Porta Hotel del Lago to the airport?

Porta Hotel del Lago is 49.5 mi (115-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

How much does it cost to stay at Porta Hotel del Lago?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on Apr 22, 2024 start from $130.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Porta Hotel del Lago have an airport shuttle?

Porta Hotel del Lago offers an airport shuttle 24 hours a day, on request, for a charge of GTQ 1600.00 per person, one-way.

Does Porta Hotel del Lago offer free breakfast?

Free breakfast isn’t offered at Porta Hotel del Lago, but cooked-to-order breakfast is offered for a fee of between GTQ 60.00 and 100.00 for adults, GTQ 40 and 100 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Porta Hotel del Lago?

No, there is no casino at this hotel.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Porta Hotel del Lago?

This hotel offers free self parking.

Does Porta Hotel del Lago have a pool?

Porta Hotel del Lago features an outdoor pool and a children's pool. The property will be renovating the pool from April 8 2024 to May 9 2024 (completion date subject to change).

Does Porta Hotel del Lago have a restaurant?

Yes, there is a restaurant on site.

Does Porta Hotel del Lago have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Porta Hotel del Lago to downtown Panajachel?

Porta Hotel del Lago is 0.5 mi away from Panajachel.

Porta Hotel del Lago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 800 reviews" "
Rating 8 - Good. 262 out of 800 reviews" "
Rating 6 - Okay. 101 out of 800 reviews" "
Rating 4 - Poor. 33 out of 800 reviews" "
Rating 2 - Terrible. 25 out of 800 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Luis, Washington

Traveled with partner
Liked: Cleanliness, staff & service
Well located basic hotel in Panajachel.
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Porta in Antigua
We LOVR the Porta Hotel in Antigua so we decided to stay at the Porta in Pana on this visit. It was a pleasant hotel in a good location with a pleasant staff. The room was spacious but dated. They could definitely use an update. Likewise the restaurant was adequate but not a stand out. Breakfast was better than dinner. The pool area gets a thumbs up.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, must see.
This hotel is amazing. I have been to 60 countries and stayed in many hotels, and this hotel was top tier. I will come back and I will stay in this hotel. The service, security, location, comfort, cleanliness, pool, price, just amazing. A suite is a must too. The views of the Lake are amazing.
Stayed 2 nights in Jan 2024

8/10 Good

MITRA, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our Head Concierge ABBY. All the staff was good. Only problem was our challenge communicating with everyone except Abby, because very few people know ANY English.
Stayed 5 nights in Dec 2023

10/10 Excellent

Lindsey, Phoenix

Stayed 1 night in Jan 2024

10/10 Excellent

Elmer

Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Alain

Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position
Stayed 6 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities