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Hotel y Centro de Convenciones Jardines del Lago

3.0 star property
3-star beach hotel near Lake Atitlán

Choose dates to view prices

Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Relax by the serene pool surrounded by a mountain view.
Kayaks line the lakeside shore, inviting guests to explore the surrounding waters.
Experience the hotel's expansive outdoor area with a beautifully maintained garden and a serene water feature.
Relax in a tranquil outdoor seating area with a garden, overlooking a serene body of water and majestic mountains.
Couples can exchange vows surrounded by serene lake views and lush greenery.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Calle Monterrey, Panajachel, Solola, 7010
  • Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Church of Saint Francis
    ‪16 min walk‬
  • Panajachel Municipal Market
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | Individually decorated, individually furnished, blackout drapes

Comfort Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

7.4 out of 10
Good
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Double Room - Accessible

Comfort Double Room - Accessible | Individually decorated, individually furnished, blackout drapes

Comfort Double Room - Accessible

7.4 out of 10
Good
(8 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, blackout drapes

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Individually decorated, individually furnished, blackout drapes

Family Double Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Panajachel

On waterfront.You'll be steps from Azul Maya Archaeological Museum and a 5-minute walk from Lake Atitlán. Casa Cakchiquel Arts Center and La Galeria are also within half a mile (1 km).

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Casa Cakchiquel Arts Center - 5 min walk - 0.3 miles
  • La Galeria - 8 min walk - 0.5 miles
  • Church of Saint Francis - 16 min walk - 0.9 miles
  • Panajachel Municipal Market - 16 min walk - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬4 min walk
  • ‪Sunset Bar - ‬6 min walk
  • ‪Restaurante El Cayuco - ‬11 min walk
  • ‪Restaurante el chaparral - ‬2 min walk
  • ‪Pollo Campero Panajachel - ‬11 min walk

About this property

Hotel y Centro de Convenciones Jardines del Lago

3-star beach hotel near Lake Atitlán
Hotel y Centro de Convenciones Jardines del Lago offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel y Centro de Convenciones Jardines del Lago. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3-star Panajachel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2008
  • Deli
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel y Centro de Convenciones Jardines del Lago offers 30 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Similar properties

Relax by the resort's pool surrounded by lush greenery and serene water views.

Porta Hotel del Lago

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,010 reviews
Porta Hotel del Lago

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: GTQ 85 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Frequently asked questions

How close is Hotel y Centro de Convenciones Jardines del Lago to the airport?

Hotel y Centro de Convenciones Jardines del Lago is 49.1 mi (112-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Hotel y Centro de Convenciones Jardines del Lago have an airport shuttle?

Hotel y Centro de Convenciones Jardines del Lago offers an airport shuttle on request for a charge.

Does Hotel y Centro de Convenciones Jardines del Lago offer free breakfast?

Free breakfast isn’t provided at Hotel y Centro de Convenciones Jardines del Lago, but local cuisine breakfast is offered for a fee of GTQ 85 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel y Centro de Convenciones Jardines del Lago?

No, there is no casino at this hotel.

What time is check-in at Hotel y Centro de Convenciones Jardines del Lago?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel y Centro de Convenciones Jardines del Lago?

This hotel offers free self parking.

Does Hotel y Centro de Convenciones Jardines del Lago have a pool?

Hotel y Centro de Convenciones Jardines del Lago features an outdoor pool.

Does Hotel y Centro de Convenciones Jardines del Lago have a restaurant?

Hotel y Centro de Convenciones Jardines del Lago is home to Vaqueros, which features local cuisine, garden views, and al fresco dining.

Does Hotel y Centro de Convenciones Jardines del Lago have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel y Centro de Convenciones Jardines del Lago to downtown Panajachel?

Hotel y Centro de Convenciones Jardines del Lago is 0.6 mi away from Panajachel.

Hotel y Centro de Convenciones Jardines del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 313 reviews
Rating 8 - Good. 88 out of 313 reviews
Rating 6 - Okay. 33 out of 313 reviews
Rating 4 - Poor. 15 out of 313 reviews
Rating 2 - Terrible. 3 out of 313 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place great time with the family and kids
Stayed 2 nights in Apr 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opcion

El hotel esta sobre el lago,con un precioso jardin. Buena cochera que es importante en esa ciudad. Hubo un problema con el agua caliente que luego fue solucionado.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kulai

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Ingrid A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing whether excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautiful and peaceful place
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, they allowed me to check in early which was wonderful after a long flight and shuttle from Antigua. I was unaware there was a wedding going on while I was there so it was quite loud until early in the morning but I understand that. Overall I enjoyed my stay and thought the town was super cute. Beautiful view of the lake
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Everett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Stayed 2 nights in Feb 2025

10/10 Excellent

ELVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much,my husband and I love the property it was perfect, the free breakfast it was great,staff very welcoming, rooms nice spacious and clean,We recommend this property,planing to go back again..
Stayed 2 nights in Feb 2025

10/10 Excellent

Ernesto, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Ed

Traveled with group
Liked: Staff & service, amenities
We loved this property except for the constant smell of sewage gases both outside our room and in the bathroom. This property is obviously struggling with septic infrastructure, as I am sure most properties around the lake are too. Dogs bark pretty much all night every night, which was a minor annoyance.
Stayed 3 nights in Jan 2025

6/10 Okay

Shirma

Traveled with group, Traveled with family
Disliked: Amenities
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Disliked: Amenities, property conditions & facilities
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Stayed 1 night in Jul 2024

4/10 Poor

Edgar R

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Elvin

Business traveler
Dogs bark nonstop
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Stayed 2 nights in May 2024

10/10 Excellent

Jesse

Stayed 4 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shorty

Outstanding service
Stayed 2 nights in Mar 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service

COULD be a paradise by the lake but….

This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
Stayed 4 nights in Feb 2024

8/10 Good

Leora

Stayed 1 night in Dec 2023

6/10 Okay

FNU

Liked: Amenities
Disliked: Cleanliness, staff & service
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly. They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
Stayed 1 night in Dec 2023

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. The room was clean and comfortable. The grounds were well maintained. The views toward the lake were incredible. An enjoyable visit.
Stayed 2 nights in Nov 2023

6/10 Okay

Philip D

Stayed 3 nights in Aug 2023