Skip to main content
Beginning of main content
4.0 out of 5

"The rooms were just ok and we never got the shower working correctly but the gardens were amazing and the views breathtaking. Service was good most of ... " More

By a verified traveler on Mon 30 Dec 2019

Enter dates to see availability

Hotel Description

Family-friendly beach hotel with outdoor pool

On waterfront

You'll be steps from Azul Maya Archaeological Museum and a 5-minute walk from Multiple Use Area Lake Atitlan Basin. Casa Cakchiquel Arts Center and La Galeria are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the sauna and perks like free self parking and free WiFi.

Comfort Double Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
$106* Per night/room Apr 1 - Apr 2

Family Double Room, 1 Double or 2 Twin Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Comfort Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel y Centro de Convenciones Jardines del Lago ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel y Centro de Convenciones Jardines del Lago

Everyone (2) Family (1)
4 out of 5
It was ok

Posted by on Nov 16, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 19, 2021 by Gerencia

We are pleased to know that you enjoy your stay at Hotel Jardines del Lago, the staff will be happy to assist you on your next visit and that you can continue to enjoy our facilities and the wonders of Atitlán. We wait for you.

4 out of 5
The rooms were just ok and we never got the shower working correctly but the gardens were amazing and the views breathtaking. Service was good most of the time. Food was hit or miss - the hamburgers were good and breakfast was good but a couple of dinners weren’t our favorite so we started eating in town instead

Posted by , from Colorado on Dec 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2020 by Gerencia

We appreciate your comments and encourages us to continue the continuous improvement. We hope you visit us soon and can continue enjoying our services, gardens and the wonders that Atitlán offers.

4 out of 5

Potential to be wonderful

My first three nights at this resort was charming with lake side hammocks and beautiful gardens! Then the atmosphere changed due to local tourism and the loud parties at night. The hotel began playing horrible music day and night and coming from NYC it's the last thing I want to heard!! I

Posted by , from New York on Jan 8, 2017

Was this review helpful to you?
Comment from Hotel Management

Apr 23, 2017 by Gerencia

Agradecemos sus comentarios y queremos ofrecerle nuestras mas sinceras disculpas por los inconvenientes causados durante su estadía, estaremos tomando muy en cuenta sus comentarios para mejorar dia a dia nuestros servicios y esperamos vuelva a visitarnos pronto y pueda seguir disfrutando de la paz y tranquilad que ofrecemos en nuestros jardines frente al lago.

About the Hotel y Centro de Convenciones Jardines del Lago

Location Calle Monterrey, Panajachel, Solola 7010

Property Features

Hotel y Centro de Convenciones Jardines del Lago offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Hotel y Centro de Convenciones Jardines del Lago. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 3-star Panajachel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2008
  • Deli
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel y Centro de Convenciones Jardines del Lago offers 30 accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers with rainfall showerheads. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Blackout drapes
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:30 AM.

Vaqueros - Overlooking the garden, this restaurant specializes in local cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Kayaking on site

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel y Centro de Convenciones Jardines del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel y Centro de Convenciones Jardines del Lago
  • Hotel y Centro de Convenciones Jardines del Lago Panajachel
  • y Centro de Convenciones Jardines del Lago
  • y Centro de Convenciones Jardines del Lago Panajachel
  • Hotel y Centro Convenciones Jardines Lago Panajachel
  • Hotel y Centro Convenciones Jardines Lago
  • y Centro Convenciones Jardines Lago Panajachel
  • Hotel y Centro Convenciones Jardines Lago Panajachel
  • Hotel y Centro Convenciones Jardines Lago
  • y Centro Convenciones Jardines Lago Panajachel
  • y Centro Convenciones Jardines Lago
  • Hotel y Centro de Convenciones Jardines del Lago Hotel
  • Hotel y Centro de Convenciones Jardines del Lago Panajachel
  • Hotel Hotel y Centro de Convenciones Jardines del Lago
  • Hotel y Centro de Convenciones Jardines del Lago Panajachel

You should know

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.travelocity.com/Panajachel-Hotels-Hotel-y-Centro-de-Convenciones-Jardines-del-Lago.h5117755-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Panajachel-Hotels-Hotel-y-Centro-de-Convenciones-Jardines-del-Lago.h5117755-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Panajachel-Hotels-Hotel-y-Centro-de-Convenciones-Jardines-del-Lago.h5117755-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.