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Porta Hotel del Lago

3.5 star property
Family-friendly 3.5-star hotel near Lake Atitlán

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Photo gallery for Porta Hotel del Lago

Land view from property
Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board
View from property
Exterior
A dining area with tables set for a meal, overlooking a scenic view of a volcano and the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Gym

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪18 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

A hotel room with a bed, a chair, and a view of a garden and mountains through a sliding door.

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Panajachel

On lake.Within a 5-minute walk of the hotel, you'll find Lake Atitlán and La Galeria. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within half a mile (1 km).

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Church of Saint Francis - 18 min walk - 1.0 mile
  • Panajachel Municipal Market - 18 min walk - 1.0 mile

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Guajimbos - ‬9 min walk
  • ‪Delhi 6 - ‬7 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk

About this property

Porta Hotel del Lago

Family-friendly 3.5-star hotel near Lake Atitlán
Porta Hotel del Lago offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4725 square feet (439 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Panajachel hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4725 sq ft of conference space
  • 439 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in October 2025.

Similar properties

Land view from property
Hotel Atitlán
Panajachel
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 824 reviews
$260 nightly
The price is $317
Jul 8 - Jul 9
Total with taxes and fees
Hotel Atitlán

Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 15 2026 to June 17 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 7 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

How close is Porta Hotel del Lago to the airport?

Porta Hotel del Lago is 50.6 mi (115-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

How much does it cost to stay at Porta Hotel del Lago?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on Aug 3, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Porta Hotel del Lago have an airport shuttle?

Porta Hotel del Lago offers an airport shuttle 24 hours a day, on request, for a charge of USD 200 per person, one-way.

Does Porta Hotel del Lago offer free breakfast?

Free breakfast isn’t offered at Porta Hotel del Lago, but cooked-to-order breakfast is offered for a fee of between USD 12 and 20 for adults, USD 10 and 15 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Porta Hotel del Lago?

No, there is no casino at this hotel.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Porta Hotel del Lago?

This hotel offers free self parking.

Does Porta Hotel del Lago have a pool?

Porta Hotel del Lago features an outdoor pool and a children's pool. The property will be renovating the pool from June 15 2026 to June 17 2026 (completion date subject to change).

Does Porta Hotel del Lago have a restaurant?

Yes, there is a restaurant on site.

Does Porta Hotel del Lago have a spa?

There are no spa services available at this hotel.

How close is Porta Hotel del Lago to downtown Panajachel?

Porta Hotel del Lago is 0.5 mi away from Panajachel.

Porta Hotel del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are great. The breakfast was tasty and there was a wide variety of food options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Family resort
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Breakfast was exceptional as well as the staff in the restaurant
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
We loved the room and the hotel overall. Great location, restaurant, and staff. Highly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place nice view nice and quite , friendly staff , walkable to everything , def ill stay here again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Very clean room and staff super kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Miguel at the bar was great!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean food delicious people so humble
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms and amenities, great location. I highly recommend!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Location, amenities and the cleanness of the room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spectacular
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room just for the lake view and it was worth it. It is nearby the main restaurants and bars and the loading docks to the ferries were right there.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff is welcoming and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria del

Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast is amazing! Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The pool area was great to hang out in and it was a great jumping off point for the other spots on the lake. The room and bathroom was clean and comfortable. The staff isn’t helpful for planning activities so plan to do your own research!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older property, but it is very well maintained. The design layout is well done and the landscaping looks great. The view of the lake and the volcanoes was spectacular. The hotel also was centrally located to the very small town of Panajachel. Our tour guide met us in front of the hotel and it was a very short walk to the boats for a tour of some of the towns on the lake. We enjoyed our stay and we would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
The rooms were well maintained. The property in general was kept in good shape. Staff was friendly and attentive.
Stayed 6 nights in Feb 2026