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Porta Hotel del Lago

3.5 star property
Family-friendly 3.5-star hotel near Lake Atitlán

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Photo gallery for Porta Hotel del Lago

View from property
Exterior
Banquet hall
View from property
Lake View Premium Room | 1 bedroom, premium bedding, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Spa

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪15 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬

Room options

View all photos for Room Second Floor

Room Second Floor | 1 bedroom, premium bedding, desk, blackout drapes

Room Second Floor

10.0 out of 10
Exceptional
(1 review)
  • 277 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

  • 277 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

7.0 out of 10
Good
(2 reviews)
  • 277 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | 1 bedroom, premium bedding, desk, blackout drapes

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

1 bedroom, premium bedding, desk, blackout drapes

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Panajachel

On lake.Within a 5-minute walk of the hotel, you'll find Lake Atitlán and La Galeria. Azul Maya Archaeological Museum and Casa Cakchiquel Arts Center are also within half a mile (1 km).

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Church of Saint Francis - 15 min walk - 0.8 miles
  • Panajachel Municipal Market - 15 min walk - 0.8 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Delhi 6 - ‬7 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk
  • ‪Guajimbos - ‬9 min walk
  • ‪El Zapote - ‬5 min walk

About this property

Porta Hotel del Lago

Family-friendly 3.5-star hotel near Lake Atitlán
Porta Hotel del Lago offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4725 square feet (439 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the family-friendly Porta Hotel del Lago. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Panajachel hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4725 sq ft of conference space
  • 439 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 432 reviews
$161 nightly
The price is $197
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Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 7 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

How close is Porta Hotel del Lago to the airport?

Porta Hotel del Lago is 49.5 mi (115-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Porta Hotel del Lago have an airport shuttle?

Porta Hotel del Lago offers an airport shuttle 24 hours a day, on request, for a charge of USD 200 per person, one-way.

Does Porta Hotel del Lago offer free breakfast?

Free breakfast isn’t offered at Porta Hotel del Lago, but cooked-to-order breakfast is offered for a fee of between USD 12 and 20 for adults, USD 10 and 15 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Porta Hotel del Lago?

No, there is no casino at this hotel.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Porta Hotel del Lago?

This hotel offers free self parking.

Does Porta Hotel del Lago have a pool?

Porta Hotel del Lago features an outdoor pool and a children's pool.

Does Porta Hotel del Lago have a restaurant?

Yes, there is a restaurant on site.

Does Porta Hotel del Lago have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Porta Hotel del Lago to downtown Panajachel?

Porta Hotel del Lago is 0.5 mi away from Panajachel.

Reviews

Porta Hotel del Lago Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 108 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and views were great. The staff and service was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Porta Del Lago was awesome and accommodating staff, and they had some amazing food!
Stayed 4 nights in Aug 2025

6/10 Okay

Usbaldo

Traveled with family
Location
Stayed 1 night in Aug 2025

8/10 Good

Zoraida, hillsboro

Stayed 1 night in Aug 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ober

Stayed 2 nights in Jul 2025

10/10 Excellent

CEIDI

Liked: Cleanliness, staff & service, property conditions & facilities
Encantado con todo el servicio!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Amenities, property conditions & facilities
Great so far
Stayed 1 night in Aug 2025

10/10 Excellent

Jerson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Randol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Selvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en muy buenas condiciones, los dormitorios muy limpios y en muy buen estado. Lo unico malo es que el aire acodicionado es portatil y el aire caliente se filtra en el dormitorio. Las camas son mas o menos comodas. En general el hotel es muy bonito.
Stayed 2 nights in Jul 2025

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness
Rooms have no AC its a portable one. Bed are super hard Its also very old looking
Stayed 2 nights in Jul 2025

10/10 Excellent

Arcangel

Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights Panajachel

Beautiful view of Lake Atitlan Great location, breakfast was nice Hot tub was piped in natural mineral water (need to make a reservation to use)
View from balcony
Hot tub by pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las almohadas demasiado duras
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The food is splendid, and so are the drinks. So clean and spacious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabina

Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great option for Panajachel. You dont get lake access from the hotel but it is pretty close. Also walkable to all the restaurants, boat docks, etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Elvin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, the views are so pretty from our hotel room. Whenever we needed anything the staff were so quick to come and help.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Kean, Rochester

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a fantastic view to the lake and volcano, but probably the furthest from the bus station. We book a room for 3 but come with an additional friend. They charged us additional 31 usd but gave us the same room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Stayed 3 nights in Jul 2025