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 San Jose •1 Room
 San Jose • 1 Room
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Casa Conde Hotel & Suites

3.5-star property
South-west of Peace Park, San José, San Jose 1-855-201-7819
4.3 out of 5
Very good!
See all 24 travelocity Reviews

"Casa Conde is an Oasis in the middle of San José. The customer service is amazing; the food is decent. I didn’t get a chance to experience the bar bec ... " More

By a verified traveler on Tue 21 Jan 2020

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Hotel Description

3.5-star family-friendly aparthotel near National Stadium of Costa Rica, connected to a shopping center

City center stay

You'll find National Park and Morazan Park within 3 miles (5 km) of this San José aparthotel. Plaza de la Cultura and Central Park are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa and an outdoor pool are featured at this Colonial aparthotel. Families will appreciate the onsite laundry facilities and babysitting. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Free WiFi, kitchens

The 52 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and TVs with cable channels. Other amenities include living rooms, dining areas, and minibars.

Standard Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80* Per night/room Jun 26 - Jun 27

Junior Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Conde Hotel & Suites ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Casa Conde Hotel & Suites

Everyone (4) Couples (1) Family (4)
5 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 23, 2020 by Frederic

Greetings from Casa Conde. Dear Mrs. Bettye. We hope you are doing well today. Thank you very much for staying with us. Kind Regards

4 out of 5
Casa Conde is an Oasis in the middle of San José. The customer service is amazing; the food is decent. I didn’t get a chance to experience the bar because it’s only open on certain days. Any issues I had were quickly addressed. I’ll definitely be staying here again.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by Frederic

Greetings from Casa Conde, We hope you are doing well today. Thank you very much for staying with us. Thank you for send us your kind feedback. Kind Regards.

5 out of 5
Nice places and smell good, need improved the price

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 11, 2019 by Frederic

Greetings from Casa Conde, We hope you are doing well today. Thank you very much for staying with us and thank you for your feedback. Kind Regards.

3 out of 5
Breakfast and meals were good. Property personnel were friendly and inviting. The rooms were ok. Bathrooms need updating. Bedding needs to be replaced. Recommend providing dehumidifiers to reduce room humidity.

Posted by on May 29, 2019

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Comment from Hotel Management

May 29, 2019 by Frederic

Greetings from Casa Conde, Dear Guest. We hope you are doing well today. Thank you very much for staying with us. We working hard to fixes the issues. Our apologies for the inconvenients during your stay with us. Maintenance is working in your feedback. Kind Regards

1 out of 5
Pictures=False advertising. This property is not as it is pictured. Rooms were unkept, had bugs in on my bed, windows, shower and floors. The rooms were in disrepair. I could open a “window” in our kitchen and look directly into another persons room... not through a window, I mean there was literally just a grate between our room and theirs. Complete lack of privacy for that room below... The front desk staff didn’t care. I cancelled my reservation for the 2nd night I was there. The hotel has the potential to be charming, but it’s not currently there.

Posted by , from us on Mar 20, 2019

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Comment from Hotel Management

Mar 26, 2019 by Frederic

Dear Mr. K. Greetings from Casa Conde, We hope you are doing well today. We start to renovated the building 1, our apologies for the inconvenients during your stay with us, we working hard to fix the issues. Thank you for your feeedback and thank you very much for staying with us. Kind Regards

5 out of 5
Great find (& proximal to ‘business’ part of town) I

Posted by , from Chelan, Washington on Feb 8, 2019

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Comment from Hotel Management

Feb 12, 2019 by Frederic

Dear Mr. Charlie. Greetings from Casa Conde Hotel & Suites, We hope you are doing well today. Thank you very much for staying with us. Thank you very much for your feedback. Kind Regards,

5 out of 5

Amazing Hotel, Service and Accommodations

Pros: Everything
Cons: Nothing
Location: We stayed her upon our arrival into Costa Rica and then also when we were leaving. We did not stay in San Jose, but went to Quepos about 3 hours away
We stayed her twice in one month because it was so wonderful. The service and the hotel are 5 star in my book.

Posted by , from California on Aug 22, 2018

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Comment from Hotel Management

Aug 23, 2018 by Frederic

Good Morning Mr. Deb. We hope you are doing well today. We are very happy too because you enjoy your stay with us. Have a safe trip. Kind Regards.

3 out of 5

Great hotel but some problems

Pros: I love the hotel overall look, the room, and the breakfast.
Cons: Water temperature
Location: We did not get to do much because I got sick. The hotel in the middle of a neighborhood but there was food places and stores around.
The hotel is very nice and the staff is very helpful. There is security of the hotel and the free breakfast was great. Have to ask the staff for pots, pans, plates,etc. to cook. This hotel does not provide any cleaning products for the dishes. The tub leaked and we informed the staff so we had to be very careful, I don't know if they fix the problem. The water did not get hot in the kitchen and did not stay hot in the shower.

Posted by , from Baton Rouge, LA on May 28, 2018

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Comment from Hotel Management

Jun 1, 2018 by Frederic

Good Morning Mr. Kris. We hope you are doing well today. Our apologies for the inconvenients during your stay with us, we working hard for fix the issues. Best Regards.

5 out of 5

BEAUTIFUL!!

I stayed here for one week in May. The place is gorgeous, the staff are absolutely wonderful, the accommodations are comfortable and the food is good!! I literally did not ever want to leave.

Posted by on May 22, 2018

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Comment from Hotel Management

May 22, 2018 by Frederic

Good Afternoon Dear. Guest. I hope you are doing well. Thank you for staying with us. Thank you for your feedback. Best Regards,

3 out of 5

Don't expect good customer service

Pros: I did like that they had 2 bedroom suites.
Cons: Update room, leave Jacuzzi open longer, train staff to be more friendly and attentive to guest. Maintain rooms better.
Location: Property is in a residential neighborhood that didn't seem safe at night. Inside the hotel grounds looked nice.
Property is in a residential neighborhood that didn't seem safe at night. Inside the hotel grounds looked nice. Workout room did not have any towels. Rooms where old and dated. Window in bathroom was broken so window did not close all the way. Hot water was non-existent. Food was decent. Service was slow and not very friendly. Front desk attendants did not seem to want to be bothered. Jacuzzi was broke one day that I wanted to use it and it closes at 8pm (really). Location is not the ideal place if you are trying to see what Costa Rica has to offer. I did like that they had 2 bedroom suites.

Posted by , from Tampa,FL on Jan 6, 2016

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About the Casa Conde Hotel & Suites

Location South-west of Peace Park, San José, San Jose 74 - 1400

Property Features

Casa Conde Hotel & Suites offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A sauna, a rooftop terrace, and spa services are also featured at the family-friendly Casa Conde Hotel & Suites. The aparthotel can provide concierge services and wedding services. Self parking is free. This 3.5-star San José aparthotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2003
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: San Jose Viquez Square Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport shuttle and casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Casa Conde Hotel & Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate living rooms. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This San José aparthotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary newspapers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room kitchen
  • Dining room
  • Living room
  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby

Spa Services

CIECSA has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Casa Conde Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CRC 11545 per pet, per stay (maximum CRC 50000 per stay), plus a deposit of CRC 57715 per stay
  • Maximum 1 per room (weight limit: 20 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 25000 per room (one way)
  • Pet deposit: CRC 57715 per stay
  • Pet fee: CRC 11545 per pet, per stay (maximum CRC 50000 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Conde
  • Casa Conde Hotel
  • Casa Conde Hotel San Jose
  • Casa Conde San Jose
  • Hotel Casa Conde
  • Casa Conde Hotel Suites

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.