Hyatt Vacation Club at The Welk, San Diego Area

3.5 star property
Family-friendly eco-certified hotel with 8 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Vacation Club at The Welk, San Diego Area

Relax by the pool surrounded by lounge chairs and umbrellas, with breathtaking views of the surrounding landscape and mountains.
Relax in the hotel lobby's serene atmosphere, surrounded by comfortable seating areas and lush greenery.
Dine under the stars in our serene outdoor space, surrounded by a central water feature and string lights.
Relax in this serene bedroom with a large bed, stone fireplace, and a television above, offering a view of the outdoors.
Stroll through the serene garden, surrounded by vibrant flowers and lush greenery, with a modern hotel building in the background.

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
8860 Lawrence Welk Dr, Escondido, CA, 92026
  • The Oaks Course
    ‪2 min walk‬
  • San Diego Zoo Safari Park
    ‪23 min drive‬
  • LEGOLAND® California
    ‪28 min drive‬
  • Carlsbad, CA (CLD-McClellan-Palomar)
    ‪24 min drive‬

Room options

Villa, 1 Bedroom, Mountain View

8.4 out of 10
Very good
(12 reviews)
  • 584 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom (Villas on The Green)

9.0 out of 10
Wonderful
(13 reviews)
  • 820 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Villas on The Green)

8.6 out of 10
Excellent
(54 reviews)
  • 585 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Jetted Tub (Villas on the Green)

9.2 out of 10
Wonderful
(11 reviews)
  • 818.4 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bdrm, Mountain View Accessible

  • 850.3 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms, Mountain View

8.0 out of 10
Very good
(1 review)
  • 1598 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bdrm (Villas on Green) Accessible

7.0 out of 10
Good
(8 reviews)
  • 585 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 1598 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Villa, 2 Bedrooms, Resort View

9.0 out of 10
Wonderful
(53 reviews)
  • 1370 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Villa, 1 Bdrm (Villas on Green) Accessible

8.0 out of 10
Very good
(2 reviews)
  • 820 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View

8.0 out of 10
Very good
(33 reviews)
  • 585 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bdrm, Mountain View Accessible

  • 584 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Escondido

Lawrence Welk Resort Village stay.Your stay at this Lawrence Welk Resort Village hotel places you within 20 miles (32 km) of San Diego Zoo Safari Park and LEGOLAND® California. Del Mar Racetrack and Wilson Creek Winery are also within 32 miles (52 km).

What's nearby

  • The Oaks Course - 2 min walk - 0.1 miles
  • Twin Oaks Golf Club - 10 min drive - 7.4 miles
  • California State University San Marcos - 13 min drive - 12.0 miles
  • San Diego Zoo Safari Park - 23 min drive - 17.8 miles
  • LEGOLAND® California - 28 min drive - 22.9 miles

Getting around

  • Oceanside Transit Center - 25 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 41 min drive

Restaurants

  • ‪Starbucks - ‬13 min drive
  • ‪Vamos A Texcoco - ‬14 min drive
  • ‪Little Caesars Pizza - ‬13 min drive
  • ‪Taqueria Chabelita - ‬12 min drive
  • ‪Escondido Moose Lodge - ‬7 min drive

About this property

Hyatt Vacation Club at The Welk, San Diego Area

Family-friendly eco-certified hotel with 8 outdoor pools
As a guest of Hyatt Vacation Club at The Welk, San Diego Area, you'll find a full-service spa, a golf course, and a complimentary water park. 8 outdoor swimming pools and 8 hot tubs are also on site. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and 5 meeting rooms are available. Event space at this hotel measures 4800 square feet (446 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Hyatt Vacation Club at The Welk, San Diego Area. Free self parking is available.

This Escondido hotel is smoke free.

  • 714 guestrooms or units
  • 3 levels
  • 70 buildings
  • 2 bars by the pool
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Built in 2000
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Vacation Club at The Welk, San Diego Area offers 714 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Beds feature premium bedding. 47-inch LED televisions come with premium cable channels and DVD players. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Elevate Day Spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 20 per night)
  • Available in some public areas: WiFi (USD 20 per night)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • 6 outdoor tennis courts
  • 8 hot tubs
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf lessons
  • Health club
  • Playground
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 47-inch LED TV with premium cable channels
  • DVD player
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.71 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 20 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 20 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Diego Welk Resort
Welk Resort
Welk Resorts San Diego Hotel Escondido
Welk Resort San Diego Escondido
Welk San Diego
Welk San Diego Escondido
Welk San Diego Resort
Welk Hotel Escondido
Welk Hotel San Diego
Welk Resort Escondido
Welk Resort San Diego Hotel Escondido
Welk Resorts San Diego Condo Escondido
Welk Resorts San Diego Condo
Welk Resorts San Diego Escondido
Welk Resorts San Diego
Welk Resorts San Diego Hotel

Frequently asked questions

How close is Hyatt Vacation Club at The Welk, San Diego Area to the airport?

Hyatt Vacation Club at The Welk, San Diego Area is 18.9 mi (41-min drive) away from the Carlsbad, CA (CLD-McClellan-Palomar) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Vacation Club at The Welk, San Diego Area?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Hyatt Vacation Club at The Welk, San Diego Area on Aug 19, 2025 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Vacation Club at The Welk, San Diego Area have an airport shuttle?

Airport shuttle services are not available at Hyatt Vacation Club at The Welk, San Diego Area.

How close is Hyatt Vacation Club at The Welk, San Diego Area to the beach?

This hotel is 19.8 mi (43-min drive) from Carlsbad Lagoon.

Does Hyatt Vacation Club at The Welk, San Diego Area offer free breakfast?

Hyatt Vacation Club at The Welk, San Diego Area does not offer free breakfast.

Is there a casino at Hyatt Vacation Club at The Welk, San Diego Area?

No, there is no casino at this hotel, but Pala Casino Spa Resort (16-min drive) and Valley View Casino (24-min drive) are nearby.

What time is check-in at Hyatt Vacation Club at The Welk, San Diego Area?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Hyatt Vacation Club at The Welk, San Diego Area?

This hotel offers free self parking.

Does Hyatt Vacation Club at The Welk, San Diego Area have a pool?

Hyatt Vacation Club at The Welk, San Diego Area features 8 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hyatt Vacation Club at The Welk, San Diego Area have a spa?

Pamper yourself with a day at Elevate Day Spa, where you can enjoy massages.

How close is Hyatt Vacation Club at The Welk, San Diego Area to downtown Escondido?

Hyatt Vacation Club at The Welk, San Diego Area is 1.9 mi away from Hidden Meadows.

Hyatt Vacation Club at The Welk, San Diego Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 696 out of 1353 reviews
Rating 8 - Good. 276 out of 1353 reviews
Rating 6 - Okay. 190 out of 1353 reviews
Rating 4 - Poor. 99 out of 1353 reviews
Rating 2 - Terrible. 92 out of 1353 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Stayed 2 nights in May 2025

6/10 Okay

Stephanie

Traveled with partner
Disliked: Amenities
1-The room safe was not operational. 2-Hotel’s wifi weak. 3-Shower, could not fully get the water to come up in the overhead shower head.
Stayed 2 nights in May 2025

6/10 Okay

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

ANH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Megan, Santa Clarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived for check-in at 5:30 PM, our room was not ready. As a gesture of apology, we were offered a $25 resort credit and decided to enjoy a glass of sparkling wine at the Canyon Ranch restaurant while waiting. However, we were unable to charge the drinks to our room because, according to the staff, our room number did not yet exist in the system. As a result, we had to pay nearly $60 out-of-pocket, which was frustrating and disappointing. About 30 minutes later, our room was finally ready. We brought our barbecue ingredients to the grill area, only to find that although the grill turned on, the flame was so weak that we could not properly cook any food. We had no choice but to return to our room and use the induction stove to cook, which filled the room with food odors and made our stay uncomfortable. Lastky, the dishwasher detergent compatment would't close propwrly, so I couldn't run the dishwash correctly and there was no sponge provided either. We were truly looking forward to a relaxing and enjoyable experience at your resort, but instead, we were left with a series of inconveniences and unpleasant memories. It is deeply regrettable that what was meant to be a special stay turned into such a disappointing experience. I reached out to the property via email about this issue, but I have not received a response as of today.
Stayed 2 nights in Apr 2025

8/10 Good

Eddy, Barva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to rest, good facilities.
Stayed 6 nights in Apr 2025

8/10 Good

Jin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharyl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a trip to San Deigo to visit to Sea World, and the zoo with grandkids. Didn't want to be around the population.This place was beautiful, like a star 5 hotel. Would stay here again. I had amazon send me a wagon and cooler that was a mess at trying to get found when I needed them. We left the wagon for facilty to use but, never heard if it was claimed. Maid hopefully turned in. I would stay here again. Lots to do. again.again.staycwaround
Stayed 7 nights in Mar 2025

8/10 Good

Catherine

Liked: Staff & service, amenities, property conditions & facilities
The landscaping was lovely.The room access was terribly inconvenient.I had to bring luggage & several boxes up two flights of stairs which took many trips& did no favors to my back. (No elevators.) I was talked into an "hour, maybe 1 and 20 min at most" presentation which lasted 3 1/2 hours setting me way behind on my day.1 was given a 2 day stay for going, which I added to my stay; but had to check out at 10 on my already scheduled stay, and wait until 4 to check back in to my new room, which was below floor level so had to navigate two flights of stairs down this time. I was able to get help with my luggage from some very helpful workers, so it was a lot easier, at least. The rooms were large and accomodating, though the fans in the bathrooms sounded like they would fall out of the ceiling at any moment. Overall, I would have enjoyed my stay much more without all the moving hassles and
Stayed 4 nights in Apr 2025

10/10 Excellent

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Coachella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the villas
Stayed 2 nights in Apr 2025

6/10 Okay

Nicholas

Traveled with group
Liked: Property conditions & facilities
Unit was dated. Not well stocked with kitchen supplies. First coffee machine not working, second started to burn. Wifi/internet access is absolutely atrocious - cannot consistently permit e-mail let alone streaming or working remotely. Front desk staff very friendly but little they can seem to do about the poor maintenance and refusal of the resort leadership to address internet access/Wifi which has been atrocious for years according to an owner.
Stayed 7 nights in Apr 2025

2/10 Terrible

ramon

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrible minus Leo at the front he was kind. Entire resort smells like it has a sewage problem. The “resort” offers you a service where you can take trolley or golf cart via request through text messaging or calling the front. My family who booked a total of 7 rooms for a family vacation spent the majority of Saturday standing by the trolley after they refused to give us golf cart service (even though it was provided the day before and told it was offered to us as guests) . Needless to say no one ever came to the trolley after 45 minutes of waiting, there is only ONE restaurant on site unlike the 3 it states online. And I got sick at dinner Saturday night celebrating my daughter’s 10th birthday due to the restaurant smelling like backed up sewage. Also green sludge coming through the floorboards right next to our table. The waitress tried to say it was coming from the tv??? Crazy. They refused to move us to the dining room where we could have proper ventilation. Spent $150 on just the meal for us for (2 adults and 2 kids) I literally got up in the middle of dinner and had to run to the room to throw up and requesting a golf cart was not an option for me as already knew they would never show up. Sunday morning they argued w me via text service refusing to give us late check out even though one of the rooms with some of our party was booked as priority 1 since they are ORIGINAL owners here at Lawrence welk before the buyout and our party should’ve been treated acc

6/10 Okay

Vince

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Gregory

Stayed 2 nights in Apr 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 3 nights in Feb 2025

6/10 Okay

cheolwoo

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

MARY ANN, Torrance

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe beautiful place. Everything I want for a place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shydel

Traveled with family and small children
Liked: Cleanliness, staff & service
Perhaps more activities on the weekends for weekend visitors. The area of the resort we stayed was being renovated and it would have be nice to know this prior to booking that part of the resort.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very comfortable at the Welk. The property was beautiful. The accommodations were wonderful, large space, clean, we we really liked the patio and the views.
Stayed 4 nights in Feb 2025

6/10 Okay

Marc, Kelowna

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
In bad need of a major renovation. Hyatt bought the property 2 years ago, but has done very little so far. Our phones didn’t work, wifi was very poor and came and went. The furniture was newer, but very dirty. We covered some of ours with sheets and towels, which we have never done before. The grill at the pool was not open and it was sitting spring break, etc. It is a lovely property and will be great again one day, but it will be awhile.
Stayed 2 nights in Apr 2025

6/10 Okay

Dana

Traveled with family
There was no dining for breakfast. The restaurant did not open until 11 am.
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the property. The only issue was that there was no service for our phones. Although we were connected to WiFi, it still wasn’t working. Overall it was a great stay but probably wouldn’t go back unless they fix that.
Stayed 2 nights in Mar 2025