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Gran Hotel El Encanto

Property class: 3
3-star historic hotel near San Cristóbal de las Casas Cathedral

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Photo gallery for Gran Hotel El Encanto

A hotel room with two beds, a desk with a flat-screen TV, a heater, and a small table with a telephone.
A bathroom with a sink, a shower enclosure, and a mirror.
A bedroom with a bed, bedside table, and a nightstand.
Outdoor dining
A two-story building with balconies, a courtyard with potted plants, and a large wheel structure.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250
  • Place, Arches of Carmen
    ‪3 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪145 min drive‬

Room options

Double Room

  • Sleeps 4

About the neighborhood

San Cristóbal de las Casas

Santa Lucía stay.You'll be steps from Arches of Carmen and within a 10-minute walk of San Cristóbal de las Casas Cathedral with a stay at this Santa Lucía hotel. Santo Domingo Handicraft Market and Church of San Cristobal are also within half a mile (1 km).

What's nearby

  • Arches of Carmen - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 5 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 7 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 77 min drive

Restaurants

  • ‪Huarache Azteca - ‬4 min walk
  • ‪Taqueria El Charrito - ‬3 min walk
  • ‪El meson del Taco - ‬1 min walk
  • ‪La casa del pozole - ‬4 min walk
  • ‪Cafe Postal 180 - ‬4 min walk

About this property

Gran Hotel El Encanto

3-star historic hotel near San Cristóbal de las Casas Cathedral
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business center and meeting rooms are available. The business-friendly Gran Hotel El Encanto also features a garden, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 28 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • No smoking on site
  • Coffee shop
  • Dining venue
Gran Hotel El Encanto offers 28 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Frequently asked questions

How close is Gran Hotel El Encanto to the airport?

Gran Hotel El Encanto is 48 mi (77-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Hotel El Encanto?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on Oct 25, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel El Encanto have an airport shuttle?

Airport shuttle services are not available at Gran Hotel El Encanto.

Does Gran Hotel El Encanto offer free breakfast?

Gran Hotel El Encanto does not offer free breakfast.

Is there a casino at Gran Hotel El Encanto?

No, there is no casino at this hotel.

What time is check-in at Gran Hotel El Encanto?

Check-in begins at 10 AM.

Is there free parking at Gran Hotel El Encanto?

This hotel offers free self parking.

Does Gran Hotel El Encanto have a pool?

Gran Hotel El Encanto does not have a pool.

Does Gran Hotel El Encanto have a restaurant?

Yes, there is a restaurant on site.

Does Gran Hotel El Encanto have a spa?

There are no spa services available at this hotel.

How close is Gran Hotel El Encanto to downtown San Cristóbal de las Casas?

Gran Hotel El Encanto is 0.3 mi away from San Cristóbal de las Casas.

Gran Hotel El Encanto Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.