4/10 Poor
Verified traveler
Apr 17, 2015
Disliked: Staff & service, room comfort
Gran Hotel El Encanto
Property class: 3
3-star historic hotel in Santa Lucía
Choose dates to view prices
Photo gallery for Gran Hotel El Encanto
Reviews
4.04.0 out of 10
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Parking available
- Business services
Explore the area
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250
- Arches of CarmenPlace, Arches of Carmen3 min walk
- Santo Domingo Handicraft MarketPlace, Santo Domingo Handicraft Market5 min walk
- San Cristóbal de las Casas CathedralPlace, San Cristóbal de las Casas Cathedral7 min walk
- Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)115 min drive
Room options
View all photos for Double Room Classic
Double Room Classic
- Sleeps 4
Double Room
- Sleeps 4
About the neighborhood
San Cristóbal de las Casas
Santa Lucía stay.You'll be steps from Arches of Carmen and within a 10-minute walk of Santo Domingo Handicraft Market with a stay at this Santa Lucía hotel. Church of San Cristobal and Plaza 31 de Marzo are also within half a mile (1 km).
What's nearby
- Arches of Carmen - 3 min walk - 0.2 miles
- Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
- Plaza 31 de Marzo - 5 min walk - 0.3 miles
- Mesoamerican Museum of Jade - 7 min walk - 0.4 miles
- San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 77 min drive
Restaurants
- El meson del Taco - 1 min walk
- Taqueria El Charrito - 3 min walk
- Wa Cafe Cocina Japonesa - 3 min walk
- Huarache Azteca - 4 min walk
- Cafe Postal 180 - 4 min walk
About this property
Gran Hotel El Encanto
3-star historic hotel in Santa Lucía
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business center and meeting rooms are available. The business-friendly Gran Hotel El Encanto also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.
This 3-star San Cristóbal de las Casas hotel is smoke free.
- 28 guestrooms or units
- Meeting rooms
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Garden
- No smoking on site
- Coffee shop
- Dining venue
Gran Hotel El Encanto offers 28 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Similar properties
Hotel Mukul Na
San Cristóbal de las Casas
Hotel Mukul Na
San Cristóbal de las Casas
- Parking included
- Free WiFi
- Restaurant
- Bar
4.6 out of 5, Wonderful, 238 reviews
4.6
Wonderful
238 reviews
$33 nightly
The price is $39
$39 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel La Casa de Mama
Barrio de La Merced
Hotel La Casa de Mama
Barrio de La Merced
- Pool
- Free WiFi
- Restaurant
- Breakfast available
4.5 out of 5, Wonderful, 526 reviews
4.5
Wonderful
526 reviews
$54 nightly
The price is $64
$64 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel Mision Colonial San Cristobal
Barrio de La Merced
Hotel Mision Colonial San Cristobal
Barrio de La Merced
- Parking included
- Free WiFi
- Restaurant
- Game room
4.4 out of 5, Excellent, 71 reviews
4.4
Excellent
71 reviews
$34 nightly
The price is $40
$40 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel Hacienda Don Juan
San Cristóbal de las Casas
Hotel Hacienda Don Juan
San Cristóbal de las Casas
- Parking included
- Free WiFi
- Restaurant
- Business services
4.4 out of 5, Excellent, 483 reviews
4.4
Excellent
483 reviews
$20 nightly
The price is $23
$23 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel Real del Carmen
Barrio de La Merced
Hotel Real del Carmen
Barrio de La Merced
- Free WiFi
- Housekeeping
- 24/7 front desk
4.4 out of 5, Excellent, 15 reviews
4.4
Excellent
15 reviews
$32 nightly
The price is $38
$38 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel Palace Inn SCLC
Zona Centro
Hotel Palace Inn SCLC
Zona Centro
- Pet friendly
- Parking included
- Free WiFi
- Air conditioning
4.5 out of 5, Wonderful, 413 reviews
4.5
Wonderful
413 reviews
$44 nightly
The price is $52
$52 total
Apr 30 - May 1
Total with taxes and fees
Capital O Hospedaje Los Angeles San Cristobal De Las Casas
San Cristóbal de las Casas
Capital O Hospedaje Los Angeles San Cristobal De Las Casas
San Cristóbal de las Casas
- Free WiFi
- Housekeeping
- 24/7 front desk
- Soundproof rooms
4.4 out of 5, Excellent, 27 reviews
4.4
Excellent
27 reviews
$20 nightly
The price is $23
$23 total
Apr 18 - Apr 19
Total with taxes and fees
Mansión de los Ángeles
Zona Centro
Mansión de los Ángeles
Zona Centro
- Free WiFi
- Restaurant
- Breakfast available
- Parking available
4.3 out of 5, Excellent, 171 reviews
4.3
Excellent
171 reviews
$47 nightly
The price is $55
$55 total
May 3 - May 4
Total with taxes and fees
Casa Mexicana Hotel
Barrio de Mexicanos
Casa Mexicana Hotel
Barrio de Mexicanos
- Spa
- Free WiFi
- Restaurant
- Breakfast available
4.4 out of 5, Excellent, 351 reviews
4.4
Excellent
351 reviews
$58 nightly
The price is $69
$69 total
Apr 15 - Apr 16
Total with taxes and fees
Hotel Sombra del Agua
Zona Centro
Hotel Sombra del Agua
Zona Centro
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
4.7 out of 5, Exceptional, 1,001 reviews
4.7
Exceptional
1,001 reviews
$85 nightly
The price is $100
$100 total
May 13 - May 14
Total with taxes and fees
Property amenities
Family friendly
- In-room crib
- Laundry facilities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
- Self parking on site (surcharge)
Food and drink
- Breakfast available for a fee
- A coffee shop/cafe
- A restaurant
Room amenities
Entertainment
- Flat-screen TV with cable channels
Bedroom
- Free crib
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Safe
Policies
Check-in
Check-in time starts at 10 AM
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.
Property is also known as
Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas
Frequently asked questions
How close is Gran Hotel El Encanto to the airport?
Gran Hotel El Encanto is 48 mi (77-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.
Does Gran Hotel El Encanto have an airport shuttle?
Gran Hotel El Encanto offers an airport shuttle.
Does Gran Hotel El Encanto offer free breakfast?
Gran Hotel El Encanto does not offer free breakfast.
Is there a casino at Gran Hotel El Encanto?
No, there is no casino at this hotel.
What time is check-in at Gran Hotel El Encanto?
Check-in begins at 10 AM.
Is there free parking at Gran Hotel El Encanto?
Free parking is not available at this hotel. Self parking is available for a fee.
Does Gran Hotel El Encanto have a pool?
Gran Hotel El Encanto does not have a pool.
Does Gran Hotel El Encanto have a restaurant?
Yes, there is a restaurant on site.
Does Gran Hotel El Encanto have a spa?
There are no spa services available at this hotel.
How close is Gran Hotel El Encanto to downtown San Cristóbal de las Casas?
Gran Hotel El Encanto is 0.3 mi away from San Cristóbal de las Casas.
Gran Hotel El Encanto Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
6.0/10
Cleanliness
4.0/10
Staff & service
6.0/10
Property conditions & facilities