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4.1 out of 5

"Room was worn, finishes could use an update, bed was comfortable " More

By a verified traveler on Sat 06 Mar 2021

Hotel Description

3-star hotel near University of Redlands

Near the airport

At this Redlands hotel, you'll be within 3 miles (5 km) of University of Redlands and 6 miles (10 km) of Loma Linda University. Loma Linda University Medical Center is within 6 miles (10 km) and National Orange Show Events Center is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a lobby fireplace, and a library are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and ceiling fans are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$115* Per night/room May 23 - May 24

Room, 1 Queen Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, San Bernardino (Redlands), CA ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, San Bernardino (Redlands), CA

Everyone (9) Couples (1) Family (17)
4 out of 5
Room was worn, finishes could use an update, bed was comfortable

Posted by on Mar 6, 2021

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Comment from Hotel Management

Apr 19, 2021 by Ketan

Dear Anonymous, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel. We look forward to your next stay.

2 out of 5
The carpets were completely filthy. Need new carpet. The room was nice and bedding clean. But getting a run down. Not sure if it is because of Covid. My sister stayed 3 month prior and send it was nothing like this and she had bugs in her room this time. It's to bad that this is happened. I hope they can get it back together soon

Posted by , from Utah on Aug 31, 2020

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Comment from Hotel Management

Sep 1, 2020 by Ketan

Dear Kari, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4 out of 5
Thought the property was good, we made a last minute reservation and stayed in one of the even number rooms, which unfortunately face the 10 freeway, so you occasionally hear a lot of freeway traffic. The room was spacious, the lighting was off however, our room had a lot of very bright white LED lighting, not your normal soft white lighting that you are normally accustom to so it made it extremely bright. The room did come with a MICROWAVE, a mini FRIDGE AND a SMALL SINK, which was perfect being that we have a 3 year old son! Don't find many of those amenities in hotel rooms that often. The bed was comfy and our room had a pull out couch that was pretty comfy as well, being it was a pull out couch. Overall we were pleased with our stay and if need be we would stay again.

Posted by , from Los Angeles on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Ketan

Dear BigBearTraveler, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay.We look forward to your next stay.

3 out of 5
close to the freeway and breakfast in the mornings

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 22, 2020 by Ketan

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel. We look forward to your next stay.

5 out of 5
Spacious room, did not like the cold swimming pool

Posted by on Feb 28, 2020

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Comment from Hotel Management

Feb 29, 2020 by Ketan

Dear Travelocity user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel. We look forward to your next stay.

5 out of 5
The amenities were fantastic! Good breakfast and appetizers!

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 9, 2020 by Ketan

Dear Travelocity user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel.We look forward to your next stay.

2 out of 5
Evening customer service representative very cordial on arrival. Room 101 dusty, bedside table especially, and musty scent in room. Noisy on upper level for considerable period, even after reporting same and service rep was going to check on same. Bed sheets crinkled as if they weren’t laundered, no mattress covering. Phone not working in room, toilet cover taped on and shower light taped up. The a/c/ heat breathing air as if contaminated. Rep said he didn’t have another room. I booked this room a month prior.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 7, 2020 by Ketan

Dear Denitha, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Ketan

Dear Travelocity user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel. We look forward to your next stay.

3 out of 5
Carpet was stained torn and old dirty furniture bath room was stained also

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Ketan

Dear Travelocity user, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Ketan

Dear Travelocity user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at our hotel.We look forward to your next stay.

About the Country Inn & Suites by Radisson, San Bernardino (Redlands), CA

Location 1650 Industrial Park Ave, Redlands, CA 92374

Property Features

Country Inn & Suites by Radisson, San Bernardino (Redlands), CA offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A business center and a meeting room are available. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, San Bernardino (Redlands), CA. Limited free parking is available on a first-come, first-served basis. This 3-star Redlands hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (37.5 km / 23.3 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, San Bernardino (Redlands), CA offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free breakfast. The hotel hosts a free manager's reception on select days.

Country Inn & Suites by Radisson, San Bernardino (Redlands), CA has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 50 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson Bernardino
  • Country Carlson San Bernardino Redlands
  • Country Inn Carlson San Bernardino Redlands
  • Inn Carlson Bernardino

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.