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4.9 out of 5

"Didn’t like the fact I saw homeless people off the street sneak in for the free breakfast. Need to have better eye control on the door. " More

By a verified traveler on Tue 25 May 2021

Hotel Description

Hotel near National Orange Show Events Center in Colton

In Colton

A stay at this hotel places you within half a mile (1 km) of Gonzales Community Center and 3 miles (5 km) of National Orange Show Events Center. Arrowhead Regional Medical Center and Fiesta Village Family Fun Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Best Western Plus Arrowhead Hotel ratings based on 12 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Arrowhead Hotel

Everyone (11) Couples (1)
5 out of 5
Didn’t like the fact I saw homeless people off the street sneak in for the free breakfast. Need to have better eye control on the door.

Posted by on May 25, 2021

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Comment from Hotel Management

May 27, 2021 by GM

Hi Anonymous, I apologize for the inconvenience, We do our best to control non-guest entering the building but sometimes they do despite our best efforts.

5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by Front Office Manager

Thank you, for your feedback. We are happy you enjoyed your stay and shared.

5 out of 5
Super friendly staff at front desk, reasonable price, room came with everything we needed (fridge, microwave)

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 19, 2019 by GM

On behalf of the staff and management at Best Western Plus Colton. I would like to thank you for your recent stay. We recognize that you have a choice of where to stay when you are away from home and appreciate that you took the time to comment

5 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 19, 2019 by Luis GM

Thank you for sharing your experience, We strive to provide stellar service to each and every one of our guests and we are pleased to read that we were able to make a memorable impact during your stay.

5 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Luis

On behalf of the staff and management at Best Western Plus Colton. I would like to thank you for your recent stay. We recognize that you have a choice of where to stay when you are away from home and appreciate that you took the time to comment

5 out of 5
Very nice hotel clean and all staff were courteous and helpful. My next stay will be here.

Posted by , from Niwot, Colorado on Oct 7, 2018

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Comment from Hotel Management

Oct 11, 2018 by General Manager

Hi Manolo, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect.

5 out of 5
This hotel was nice! A good complimentary breakfast was included (with a variety of foods like waffles, eggs, potatoes, bacon or sausage, hot and cold cereal, muffins, bagels, pastries, etc....not just bagels and juice), free WiFi access, Fitness Center, Pool and Jacuzzi. The staff responded in a timely manner to our requests.

Posted by , from California on Jul 19, 2018

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5 out of 5

Clean

This is an awesome hotel! It's clean and comfortable. Hot beakfast is included. This hotel also has a gym and pool. The staff here are pleasant. I will definitely stay here again.

Posted by , from Colton on Jan 21, 2017

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5 out of 5

Thanks for the comfort!

We were in town for a funeral and the hotel really helped us feel comforted!

Posted by on Apr 27, 2016

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5 out of 5

Can't be much better for the business traveler.

Pros: Everything.
Cons: Move it to another town, and keep the reasonable price.
Location: Its Colton, 'nuff said.
This is a 5 star hotel in a 1 star city, you stay because you have local business, without resorting to stay in a lousy hotel.

Posted by , from Local on Jan 22, 2016

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About the Best Western Plus Arrowhead Hotel

Location 250 N 9th Street, Colton, CA 92324

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Arrowhead Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Arrowhead Hotel. Free self parking is available. A complete renovation of Best Western Plus Arrowhead Hotel was completed in January 2017. Smoking is allowed in designated areas at this Colton hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (26.6 km / 16.6 mi)
  • Train station: San Bernardino Santa Fe Depot (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Arrowhead Hotel offers 82 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hampton Inn Bernardino
  • Hampton Inn Bernardino Hotel
  • Hampton Inn Bernardino Hotel Colton/ San
  • Hampton Inn Colton/ San Bernardino
  • Arrowhead Inn Colton
  • Hampton Inn Suites Colton Hotel Colton
  • Hampton Inn Colton
  • Colton Hampton Inn
  • Hampton Inn Hotel Colton
  • Arrowhead Colton
  • Best Western Plus Arrowhead Hotel Colton
  • Best Western Plus Arrowhead Colton
  • Best Western Plus Arrowhead
  • Plus Arrowhead Hotel Colton
  • Best Western Plus Arrowhead Hotel Hotel
  • Best Western Plus Arrowhead Hotel Colton
  • Best Western Plus Arrowhead Hotel Hotel Colton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.