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Hampton Inn & Suites Schertz

2.5-star property
17702 Ih 35 N, Schertz, TX 1-855-201-7819
4.4 out of 5
Excellent!
See all 12 travelocity Reviews

"Property was clean but price didn’t match room size and amenties. Bathroom was not updated, old tub and fixtures and sofa had dirty fabric. I was char ... " More

By a verified traveler on Tue 14 Feb 2023

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Hotel Description

Enjoy free breakfast at this Schertz hotel

In Schertz

Within 9 miles (15 km) of this hotel, you'll find Rolling Oaks Mall and Natural Bridge Caverns. Morgan's Wonderland is within 12 miles (20 km) and Henry B. González Convention Center is within 25 miles (40 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Oct 8 - Oct 9

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

King

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hampton Inn & Suites Schertz ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Schertz

Everyone (5) Couples (2) Family (4)
5 out of 5
Fantastic room!

Posted by on Jul 26, 2023

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Comment from Hotel Management

Jul 27, 2023 by Aaron Altamira- Assistant General Manager

Thank you for taking time out of your schedule to provide feedback on your recent stay with us. We are thrilled to have provided a 5/5 stay experience and hope to provide the same great service on your next visit to Schertz!

4 out of 5

Posted by on Feb 20, 2023

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Comment from Hotel Management

Mar 12, 2023 by Aaron Altamira- Assistant General Manager

Thank you for the rating on your recent stay with us! We hope to be of great service to you on your next visit to Schertz!

4 out of 5
Property was clean but price didn’t match room size and amenties. Bathroom was not updated, old tub and fixtures and sofa had dirty fabric. I was charged extra to move from 1st floor to 2nd floor (solo traveler) so this review is for the not fully renovated room on the second floor.

Posted by , from ELMIRA on Feb 14, 2023

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Comment from Hotel Management

Feb 14, 2023 by Aaron Altamira- Assistant General Manager

First and foremost, I would like to take this time to thank you for taking time out of your busy schedule to complete our survey. We greatly value you as our guest and appreciate your feedback as it is our guests who help us with the continuous improvement of our product and service that you expect from our brand. I am sorry that we didn't earn a perfect 5 from you and would like to have the opportunity to make it right on your next trip to our wonderful city of Schertz.

5 out of 5
Loved it

Posted by , from Dallas on Dec 27, 2022

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Comment from Hotel Management

Dec 28, 2022 by Aaron Altamira- Assistant General Manager

Thank you for the 5/5 rating on your recent stay with us! We are thrilled to heard you loved your stay, and hope to be of great service on your next visit to Schertz!

5 out of 5
Just Peachy.

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 27, 2022 by Aaron Altamira- Assistant General Manager

Thank you for the 5/5 rating on your recent stay with us! We are looking forward to being of great service to you again on your next visit to Schertz!

5 out of 5
It was a very nice and comfortable place to stay. The suite was large, the beds comfortable, the lobby was a nice gathering place for family, the staff was friendly, kind and helpful. Restaurants were within walking distance. We gathered at the pool in the evenings. The breakfast was good. However, items for diabetics would be appreciated such as whole wheat bread, fresh fruits and plain greek yogurt. We enjoyed our stay. I recommend this hotel.

Posted by on Nov 25, 2021

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Comment from Hotel Management

Nov 25, 2021 by Aaron Altamira- Front Office Manager

Thank you for taking time out of your busy schedule to provide such kind words and positive feedback! We are thrilled to hear you had a great experience while staying with us, and hope to be of great service to you on your next visit to Schertz!

3 out of 5
The shower pressure was weak because half of the water came out of the faucet below. Drainage from the tub was poor and had ankle deep water while showering. For the price we paid for this room, we expected better. Breakfast was good and the staff was very accomodating.

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 23, 2021 by Aaron Altamira- Front Office Manager

Thank you for taking time out of your busy schedule to provide feedback on your stay, and rest assured your concerns are being addressed with the proper department heads.

4 out of 5
Room was overall clean and smelled fresh. There was a lot of hair stuck to shower walls, in sink, and the headboard of bed. Sheets and pillows were clean.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 30, 2021 by Aaron Altamira- Front Office Manager

Thank you for the great feedback and for the 4/5 review!

5 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 12, 2021 by Aaron Altamira- Front Office Manager

Thank you for the 5/5 review you ROCK!

4 out of 5
The handicap room was hugh, which was nice. The shower, was a wheelchair shower, which there was no stopper from the water running out onto floor.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 22, 2020 by Aaron Altamira- Front Office Manager

Hello, We are happy to hear you had a positive experience at Hampton Inn & Suites- Schertz! We value your input and encourage you to visit us again. Thank you!

About the Hampton Inn & Suites Schertz

Location 17702 Ih 35 N, Schertz, TX 78154

Property Features

Hampton Inn & Suites Schertz offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 625 square feet (56 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Schertz also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Schertz hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 625 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Schertz offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Fishing nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Schertz
  • Hampton Inn Schertz
  • Schertz Hampton Inn
  • Hampton Inn & Suites Schertz Hotel Schertz
  • Hampton Inn And Suites Schertz
  • Hampton Inn Schertz Hotel
  • Hampton Inn Suites Schertz
  • Hampton Inn Suites Schertz
  • Hampton Inn & Suites Schertz Hotel
  • Hampton Inn & Suites Schertz Schertz
  • Hampton Inn & Suites Schertz Hotel Schertz

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.