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Pearl on the Concho SureStay Collection by Best Western

2.5-star property
333 Rio Concho Dr, San Angelo, TX 1-855-201-7819
3.9 out of 5
Good!
See all 14 travelocity Reviews

"The staff is very friendly and well as the customers. Which, I can only translate is a pleasant enviroment. " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

Family-friendly stay with indoor pool in San Angelo

On river

Within a 10-minute walk of the hotel, you'll find Shannon Medical Center and San Angelo Museum of Fine Arts. Also, McNease Convention Center is within half a mile (1 km) and Fort Concho National Historic Landmark is within 2 miles (3 km).

Nightclub, dining

A nightclub and a restaurant are featured at this smoke-free hotel. Bring the family and enjoy the mini golf, children's pool, and arcade/game room. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 158 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and free toiletries.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Nov 2 - Nov 3

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pearl on the Concho SureStay Collection by Best Western ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pearl on the Concho SureStay Collection by Best Western

Everyone (5) Couples (2) Family (6)
5 out of 5
The staff is very friendly and well as the customers. Which, I can only translate is a pleasant enviroment.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 11, 2021 by Shelley Jenkins - General Manager

Dear Jeff, Thank you so much for taking time to rate and review our hotel. We are so glad you enjoyed your stay, and we hope to see you again soon. With Warm Regards, Shelley Jenkins General Manager

4 out of 5
The fact that the pool and other entertainment was under the roof made these quite convenient.

Posted by , from BIG SPRING on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Shelley Jenkins - General Manager

Thank you so much for taking time to rate and review our hotel. We appreciate it more than you know and are so glad you enjoyed your time and the indoor atrium. We hope you will come back and see us again soon. With Warm Regards, Shelley Jenkins General Manager

2 out of 5
?

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by Gerry Covarrubias - Assistant General Manager

Please accept my apology for the issues you experienced during your stay, we are continually working to improve our offering, and I sincerely hope you will give us another opportunity to improve your impression. Respectfully, Gerry Covarrubias Assistant General Manager

5 out of 5
Convenient

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by Shelley Jenkins - General Manager

Thank you so much for rating our hotel. We appreciate your feedback and hope to see you again. With Warm Regards, Shelley Jenkins General Manager

5 out of 5
VERY KID AND PET FRIENDLTY AND WALKING DISTANCE FROM DOWNTOWN SAN ANGELO.

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Shelley Jenkins - General Manager

Thank you for taking time to rate and review our hotel. We are so glad you enjoyed your stay and hope to see you again soon. With Warm Regards, Shelley Jenkins General Manager

5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 28, 2021 by Shelley Jenkins - General Manager

Thank you so much for rating our hotel. I appreciate you taking the time to do so, and we are so glad you enjoyed your stay. Please come stay with us again soon. With Warm Regards, Shelley Jenkins General Manager

4 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 1, 2020 by Shelley Jenkins - General Manager

Thank you so much for taking time to rate our hotel. We really appreciate it, and we hope to see you again soon! With Warm Regards, Shelley Jenkins General Manager

2 out of 5
We specifically picked this hotel because of the indoor pool. When we arrived they said it is closed for maintenance. That would have been fine if they would have advertised that on the website. Also arcade area was not free and machines would take your money. Would not recommend.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by Shelley Jenkins - General Manager

Please accept my apology that the pool was closed for maintenance during your stay. We sincerely apologize for the inconvenience. We attempted to contact all guest arrivals to let them know about the situation, but it seems we did not reach you. I am so sorry. Did you alert the front desk staff that you had lost money in the arcade? We make every effort to ensure our guest have a great experience when they are with us. I am so sorry we were unsuccessful in your case. As this review is anonymous, I am not able to investigate further, but I sincerely hope you will accept my apology and give us another opportunity to improve your experience. Respectfully, Shelley Jenkins General Manager

5 out of 5
Rooms and property where really clean. The staff was helpful and friendly.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Shelley Jenkins - General Manager

Thank you so much for taking time to review our hotel! We are so glad you enjoyed your stay, and we hope to see you again soon! With Warm Regards, Shelley Jenkins General Manager

4 out of 5
It was all very nice, my grandson loved the arcade games and the room was very nice. I even saw an old friend from home.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Shelley Jenkins - General Manager

Thank you so much for taking time to rate and review our hotel. We appreciate your feedback more than you know! We hope to see you again soon! With Warm Regards, Shelley Jenkins

About the Pearl on the Concho SureStay Collection by Best Western

Location 333 Rio Concho Dr, San Angelo, TX 76903

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pearl on the Concho SureStay Collection by Best Western offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4100 square feet (381 square meters) and includes conference space. A nightclub, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Pearl on the Concho SureStay Collection by Best Western. Self parking is free. This San Angelo hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 4100 sq ft of conference space
  • 381 sq m of conference space
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pearl on the Concho SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

333 Restaurant & Saloon - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Maximum 2 per room (weight limit: 110 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jameson Inn Pearl Concho San Angelo
  • Jameson Inn Pearl Concho
  • Jameson Pearl Concho San Angelo
  • Jameson Pearl Concho
  • Pearl Concho Hotel San Angelo
  • Pearl Concho Hotel
  • Pearl Concho San Angelo
  • Pearl Concho
  • Jameson Inn Pearl on the Concho
  • Pearl on the Concho
  • Pearl on the Concho SureStay Collection by Best Western Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.