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Sheraton Grand Salzburg

5.0 star property
5-star luxury hotel near Mirabell Palace

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Photo gallery for Sheraton Grand Salzburg

Terrace/patio
Exterior
View from property
Lobby
Room, 1 King Bed, Terrace, Park View | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym

Explore the area

View in a map
Auerspergstrasse 4, Salzburg, Salzburg, 5020
  • Mirabell Palace
    ‪2 min walk‬
  • Mozart's Birthplace
    ‪11 min walk‬
  • Salzburg Cathedral
    ‪14 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪7 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 915 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

Suite, 1 Bedroom, Park View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Park View

  • 538 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Park View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, 1 King Bed, Non Smoking

Junior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace, Park View

Room, 1 King Bed, Terrace, Park View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace, Park View

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Park View

Studio Suite, 1 Bedroom, Park View | Living room | 100-cm flat-screen TV with satellite channels, TV

Studio Suite, 1 Bedroom, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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Front of property

Wyndham Grand Salzburg Conference Centre

Elisabeth-Vorstadt
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 1,012 reviews
$178 nightly
The price is $204
Sep 7 - Sep 8
Total with taxes and fees
Wyndham Grand Salzburg Conference Centre

About the neighborhood

Salzburg

Heart of Salzburg.At this City Centre Salzburg hotel, you'll be steps from Mirabell Palace and within a 15-minute walk of Getreidegasse. Moenchsberg Museum of Modern Art and Mozart's Birthplace are also within 2 miles (3 km).

What's nearby

  • Mirabell Palace - 2 min walk - 0.1 miles
  • Getreidegasse - 9 min walk - 0.5 miles
  • Mozart's Birthplace - 11 min walk - 0.6 miles
  • Salzburg Cathedral - 14 min walk - 0.8 miles
  • Fortress Hohensalzburg - 17 min walk - 0.9 miles

Getting around

  • Salzburg Mülln-Altstadt Station - 8 min walk
  • Freilassing-Hofham S-Bahn - 12 min drive
  • W.A. Mozart Airport (SZG) - 17 min drive

Restaurants

  • ‪Mirabell - ‬1 min walk
  • ‪Hibiskus - ‬6 min walk
  • ‪Braurestaurant IMLAUER - ‬3 min walk
  • ‪Bellini’s - ‬4 min walk
  • ‪hu:goes14 Rooftop Bar & SkyBREAKFAST (hugoes14) - ‬5 min walk

About this property

Sheraton Grand Salzburg

5-star luxury hotel near Mirabell Palace
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 4 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A health club, spa services, and a terrace are also featured at the luxury Sheraton Grand Salzburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Salzburg hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3552 sq ft of conference space
  • 330 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
Sheraton Grand Salzburg offers 168 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (EUR 26 per day)
  • Valet parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 100-cm flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 26 per person
  • Fee for in-room wired internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self parking fee: EUR 26.00 per day
  • Valet parking fee: EUR 26.00 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Frequently asked questions

How close is Sheraton Grand Salzburg to the airport?

Sheraton Grand Salzburg is 5.5 mi (17-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Salzburg?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Salzburg on Sep 12, 2025 start from $468.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Salzburg have an airport shuttle?

Sheraton Grand Salzburg offers an airport shuttle 24 hours a day, on request, for a charge of EUR 75 per vehicle.

Does Sheraton Grand Salzburg offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Salzburg, but full breakfast is offered for a fee of EUR 26 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Sheraton Grand Salzburg?

No, there is no casino at this hotel, but Klessheim Palace Casino (7-min drive) is nearby.

What time is check-in at Sheraton Grand Salzburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Grand Salzburg?

Free parking is not available at this hotel. Self parking is available for EUR 26.00 per day, and valet parking for EUR 26.00 per day.

Does Sheraton Grand Salzburg have a pool?

Sheraton Grand Salzburg does not have a pool.

Does Sheraton Grand Salzburg have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine, garden views, and al fresco dining.

Does Sheraton Grand Salzburg have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Sheraton Grand Salzburg to downtown Salzburg?

Sheraton Grand Salzburg is 0.4 mi away from Salzburg.

Sheraton Grand Salzburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 635 reviews
Rating 8 - Good. 176 out of 635 reviews
Rating 6 - Okay. 52 out of 635 reviews
Rating 4 - Poor. 9 out of 635 reviews
Rating 2 - Terrible. 11 out of 635 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Soulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet
Stayed 3 nights in May 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Koon Seng

Stayed 1 night in Apr 2025

8/10 Good

Nassar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lounge offering free snacks and drinks is amazing
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing stay, work needs to be done

Overall we had a disappointing stay, which is a shame as this hotel was once of very high quality. Sadly we were not informed prior to our stay, that there was major construction in the hotel. The rooms and corridors are tired, to the point where carpet is now fraying and we found our air conditioner to be noisy. It definitely does not have the look and feel of a 5 star hotel The covid screens make check-in and check-out impersonal. I have very bad hearing and it was impossible to communicate clearly with the staff because of these glass screens. It was a disappointing start to the trip, and the fact these privacy screens are still installed in 2025 is quite frankly a joke. The restaurant is excellent and the bar staff are quite frankly some of the best in the business. As the shining star in the hotel, they need special recognition.
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice location. Enjoyed the walk along river to old town.
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

brandt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

DANILO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Daryl, Newport Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice property, close enough to walk many places.
Stayed 2 nights in Dec 2024

10/10 Excellent

PETR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and kind staff in the restaurant... In particular, we would like to highlight and appreciate the service of Mr. Robin Osvald, who coordinated our wishes and suggestions and was accommodating in all requests...
Stayed 1 night in Dec 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great room and great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and special thanks to Mateo !! Is a great guy, always smiling and great service
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I it really on the edge of the old town, further away that I would have liked
Stayed 1 night in Jul 2024

8/10 Good

ZHILI

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Volker, Tomball

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice hotel in the heart of Salzburg. Also very pricey.
Stayed 1 night in Jul 2024

2/10 Terrible

Hiu, Diamond Bar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Melody, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely adore this location! It’s a prime spot, perfectly connected to all major attractions and transportation hubs. The hotel is nestled right against the enchanting Mirabelle Place, the iconic filming site of “The Sound of Music.” A delightful 10-minute stroll will take you to the historic old town, and the train station is just 12 minutes away. The service? Simply top-notch, with staff that are incredibly friendly and helpful. Evening entertainment is a true highlight, especially the mesmerizing performances by the pianist. Our room featured a fantastic outdoor patio, perfect for relaxation—though, unfortunately, the weather didn’t cooperate.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient downtown location, next to the Schloss Mirabell.
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - clean - nice staff.
Stayed 1 night in May 2024

8/10 Good

Jong Soue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful. Excellent breakfast buffet but limited choice in dinner menu.
Stayed 6 nights in May 2024