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4.3 out of 5

"Parking was easy, valet or self parking and a nice unloading zone. Its never easy in a city but this was. Staff was first rate, helpful and pleasant. ... " More

By a verified traveler on Sun 17 Nov 2019

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Hotel Description

4-star spa hotel near Salzburg Congress Convention Center

City center stay

With a stay at this City Centre Salzburg hotel, you'll be close to Salzburg Congress Convention Center and Mirabell Palace and Gardens. Also nearby are Mozarteum University of Salzburg and Getreidegasse.

Renovated in 2018

A full-service spa, 2 restaurants, and a gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 12 conference rooms, business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi and a free casino shuttle.

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$169* Per night/room Oct 10 - Oct 11

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

IMLAUER Hotel Pitter Salzburg ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for IMLAUER Hotel Pitter Salzburg

Everyone (3) Couples (1) Family (1)
5 out of 5
Parking was easy, valet or self parking and a nice unloading zone. Its never easy in a city but this was. Staff was first rate, helpful and pleasant. Hotel was clean, offered nice food and drinks and was in a nice area.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 25, 2019 by Martin

Dear valued guest, It is wonderful to see that you had a very pleasant stay at the IMLAUER HOTEL PITTER Salzburg. Thank you for your satisfaction with the friendliness and helpfulness of our staff and with the cleanliness of the room. We are glad to hear that you enjoyed the location of our hotel as well. We thank you very much for your great satisfaction and your amazing feedback. I hope that we may welcome you back at our hotel on another occasion. With kind regards, Martin Gissel – General Manager

4 out of 5
Nice location and staff Will stay again if in Salzburg.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by Martin

Dear valued guest, It is excellent to hear that you liked our hotel so much that you would stay with us again on your next visit to Salzburg. Thank you very much for your fantastic feedback and your satisfaction with the service of our staff. We are delighted that you liked the convenient location of our hotel as well. Thank you very much for your visit and for your wonderful review. We will look forward to welcome you back in the future. With kind regards, Martin Gissel – General Manager

5 out of 5
Great location, great rooms and fantastic staff! Rene at the Front Desk was absolutely phenomenal ! She was so informative and so helpful.

Posted by on May 5, 2019

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Comment from Hotel Management

May 7, 2019 by Martin

Dear valued guest, Thank you very much for your great satisfaction with your stay at the IMLAUER HOTEL PITTER Salzburg. It is wonderful to hear that you felt very well assisted by our staff and liked their friendliness and helpfulness very much. We are glad to hear that you enjoyed the room as well. We are delighted that you stayed with us and we thank you for your excellent review. Please visit us again whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

3 out of 5
We stayed in the hotel from Dec. 19-24. The hotel is in good proximity to all tourist sights. There are coffee shops nearby. The room is clean with good shower. We booked a standard room. It is Small. Very hard to open a medium size luggage on the floor. Bear in mind, we are Europe where hotel rooms tend to be small. No toiletries provided. For the ladies, if you use conditioner on your hair, you absolutely need to bring your own. There is a nice hair dryer and magnifying mirror in the bathroom.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Martin

Dear valued guests, It is very good to hear that you liked the convenient location of our hotel and were very satisfied with the cleanliness in the room. We are sorry that he room was too small for your comfort. We try to describe our room categories as detailed as possible on the internet including many pictures. Since we are certified with the “Austrian Eco-Label”, we take different measures for the protection of the environment and for sustainability. One of these measures is that we no longer provide the small toiletries, as they produce enormous amounts of waste. We now have eco-friendly and refillable bottles of soap and of body soap/shampoo. Please refer to our reception desk for any toiletries that are not in the room. However, we will discuss your suggestion for a conditioner in the bathroom. Thank you very much for staying at our hotel and for giving us your feedback. We are sorry that we could not fully convince you of our good quality. It would be very nice if you would visit our hotel again in the future. With kind regards, Martin Gissel – General Manager

5 out of 5
Staff very professional. Most comfortable bed and pillows I’ve ever experienced.

Posted by on May 27, 2018

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Comment from Hotel Management

Jun 4, 2018 by Martin

Dear valued guest, We are very happy that you had a most pleasant stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your fantastic feedback and your satisfaction with the comfort of the beds. We are delighted that you liked the professionality of our staff very much. It has been a pleasure to have you with us and we hope that you will visit us again in the future. Thank you very much for giving us your amazing review. With kind regards, Martin Gissel – General Manager

4 out of 5
Clean, modern, friendly staff. Great location, close to HBF and Mirabell Palace.

Posted by on Mar 10, 2018

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Comment from Hotel Management

Mar 10, 2018 by Rene Arsalan

From all the Hotel staff at Hotel PITTER, Thank you very much for your positive rating, we highly appreciate it and hope we will welcome you again in the near future.

About the IMLAUER Hotel Pitter Salzburg

Location Rainerstrasse 6-8, Salzburg, Salzburg 5020

Property Features

IMLAUER Hotel Pitter Salzburg offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly IMLAUER Hotel Pitter Salzburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of IMLAUER Hotel Pitter Salzburg was completed in May 2018. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1864
  • Deli
  • Terrace on the roof
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Salzburg (ZSB-Salzburg Central Train Station) (1.5 km / 0.9 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

IMLAUER Hotel Pitter Salzburg offers 192 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

IMLAUER Sky - Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Restaurant PitterKeller - This theme restaurant specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.

IMLAUER Sky Bar - This rooftop bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 22 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 22 days prior to check-in. Free antigen/rapid COVID-19 testing is available on site. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Free onsite COVID-19 testing (Antigen/Rapid) is available
  • Carbon monoxide detector
  • Smoke detector
  • Minimum age for COVID-19 test requirement: 12
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 22
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Tourism fee: EUR 1.75 per person, per night
  • Resort fee: EUR 2 per person, per night

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.5 for children (approximately)
  • Self parking fee: EUR 22 per night
  • Valet parking fee: EUR 28 per night
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Pitter
  • Crowne Plaza Pitter Hotel
  • Crowne Plaza Pitter Hotel Salzburg
  • Crowne Plaza Pitter Salzburg
  • Crowne Plaza Salzburg
  • Crowne Plaza Salzburg Pitter
  • Salzburg Crowne Plaza
  • Crowne Plaza Hotel Salzburg
  • Crowne Plaza Salzburg Pitter Hotel
  • IMLAUER Hotel Pitter
  • IMLAUER Pitter Salzburg
  • IMLAUER Pitter
  • Imlauer Pitter Salzburg
  • IMLAUER Hotel Pitter Salzburg Hotel
  • IMLAUER Hotel Pitter Salzburg Salzburg
  • IMLAUER Hotel Pitter Salzburg Hotel Salzburg

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.