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4.0 out of 5

"Staff very professional. Most comfortable bed and pillows I’ve ever experienced. " More

By a verified traveler on Sun 27 May 2018

Hotel Description

4-star hotel near Salzburg Congress Convention Center

Heart of Salzburg

With a stay at this City Centre Salzburg hotel, you'll be close to Salzburg Congress Convention Center and Mirabell Palace and Gardens. Also nearby are Mozarteum University of Salzburg and Getreidegasse.

Renovated in 2018

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the a rooftop terrace and perks like a free casino shuttle.

Free WiFi, flat-screen TVs

The 192 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with satellite channels, and other amenities include room service and Egyptian cotton sheets.

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$172* Per night/room Sep 1 - Sep 2

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

IMLAUER Hotel Pitter Salzburg ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for IMLAUER Hotel Pitter Salzburg

Everyone (5) Couples (1) Family (1)
4 out of 5
Nice location and staff Will stay again if in Salzburg.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 15, 2019 by Martin

Dear valued guest, It is excellent to hear that you liked our hotel so much that you would stay with us again on your next visit to Salzburg. Thank you very much for your fantastic feedback and your satisfaction with the service of our staff. We are delighted that you liked the convenient location of our hotel as well. Thank you very much for your visit and for your wonderful review. We will look forward to welcome you back in the future. With kind regards, Martin Gissel – General Manager

5 out of 5
Great location, great rooms and fantastic staff! Rene at the Front Desk was absolutely phenomenal ! She was so informative and so helpful.

Posted by on May 5, 2019

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Comment from Hotel Management

May 7, 2019 by Martin

Dear valued guest, Thank you very much for your great satisfaction with your stay at the IMLAUER HOTEL PITTER Salzburg. It is wonderful to hear that you felt very well assisted by our staff and liked their friendliness and helpfulness very much. We are glad to hear that you enjoyed the room as well. We are delighted that you stayed with us and we thank you for your excellent review. Please visit us again whenever you return to Salzburg next time. With kind regards, Martin Gissel – General Manager

3 out of 5
We stayed in the hotel from Dec. 19-24. The hotel is in good proximity to all tourist sights. There are coffee shops nearby. The room is clean with good shower. We booked a standard room. It is Small. Very hard to open a medium size luggage on the floor. Bear in mind, we are Europe where hotel rooms tend to be small. No toiletries provided. For the ladies, if you use conditioner on your hair, you absolutely need to bring your own. There is a nice hair dryer and magnifying mirror in the bathroom.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Martin

Dear valued guests, It is very good to hear that you liked the convenient location of our hotel and were very satisfied with the cleanliness in the room. We are sorry that he room was too small for your comfort. We try to describe our room categories as detailed as possible on the internet including many pictures. Since we are certified with the “Austrian Eco-Label”, we take different measures for the protection of the environment and for sustainability. One of these measures is that we no longer provide the small toiletries, as they produce enormous amounts of waste. We now have eco-friendly and refillable bottles of soap and of body soap/shampoo. Please refer to our reception desk for any toiletries that are not in the room. However, we will discuss your suggestion for a conditioner in the bathroom. Thank you very much for staying at our hotel and for giving us your feedback. We are sorry that we could not fully convince you of our good quality. It would be very nice if you would visit our hotel again in the future. With kind regards, Martin Gissel – General Manager

5 out of 5
Staff very professional. Most comfortable bed and pillows I’ve ever experienced.

Posted by on May 27, 2018

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Comment from Hotel Management

Jun 4, 2018 by Martin

Dear valued guest, We are very happy that you had a most pleasant stay at the IMLAUER HOTEL PITTER Salzburg. Thank you very much for your fantastic feedback and your satisfaction with the comfort of the beds. We are delighted that you liked the professionality of our staff very much. It has been a pleasure to have you with us and we hope that you will visit us again in the future. Thank you very much for giving us your amazing review. With kind regards, Martin Gissel – General Manager

4 out of 5
Clean, modern, friendly staff. Great location, close to HBF and Mirabell Palace.

Posted by on Mar 10, 2018

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Comment from Hotel Management

Mar 10, 2018 by Rene Arsalan

From all the Hotel staff at Hotel PITTER, Thank you very much for your positive rating, we highly appreciate it and hope we will welcome you again in the near future.

5 out of 5

Great for English Speaking Travelers

Pros: The staff. I wish I could call them all out, they were wonderful.
Cons: Dropping off bags and parking. That was confusing. There is no marked off 'Drop-off/Valet" area. Self park is a block away. Hard to figure out.
Location: A bus stop is right there and will whisk you anywhere for cheap. You can walk into the old city through Mirabell park in like 5 minutes.
Oh what a relief! I had a great experience, and it started with the most friendly front desk staff ever! I really mean it too. I don't speak German, and wasn't all that prepared for this trip, but was coping. They all spoke wonderful English and really helped me out big time. They helped with dinner reservations, getting busses, parking. Love them. Our room was clean, and completely equipped. Just like you'd expect from a Crown Plaza. The food a the Pitter Keller was just amazing. Get their Salzburg Knocklern for dessert. A wonder of deliciousness.

Posted by , from Chicago on Jul 23, 2016

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Comment from Hotel Management

by Martin

Dear TheBard, It is wonderful to hear how much you enjoyed your stay at the Crowne Plaza Salzburg – The Pitter. Thank you very much for your great satisfaction and your kind words about our staff. They are always eager to help our guests and I am very glad that you felt so well assisted by them. Thank you for visiting the PitterKeller and for enjoying the food so much. The “Salzburger Nockerl” really are a delicious dessert, which you can only get in Salzburg. We are very happy that everything was so perfect for you. Thank you for your feedback regarding the parking. Your suggestion about a signed area to unload the car is very good and we will discuss it. Our parking garage is only 5 walking minutes away from the hotel. For those who do not want to park their car themselves, we offer valet parking. Thank you very much for your wonderful feedback. I hope that we will have the pleasure of seeing you again at The Pitter. With kind regards, Martin Gissel – General Manager

5 out of 5

Good Location for Public Transport

Pros: Pitter Kellor restaurant was excellent. The desk staff were efficient, friendly and informative.
Cons: We had difficulty using the elevators across from reception, but found one in the back of the hotel that was even closer to our room.
Our arrival from the airport to the hotel was seemless, taking the #2 bus to the train station, then walking a few blocks, but had we known, the bus would have dropped us at the Congress stop just across the street from the hotel. Our room was very comfortable and clean. The price was excellent, and our best value of the month long trip.

Posted by on Oct 26, 2015

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Comment from Hotel Management

Oct 30, 2015 by Martin

Dear traveller, we are more than glad that you enjoyed the flair of the traditional Pitterkeller, built in 1920 and the service attitude. thank you for your nice words regarding your experiences at the Crowne Plaza Salzburg - The Pitter. Warm regards, Martin Gissel - General Manager

2 out of 5

High price with nothing included

This hotel had a good location, but my compliments end there.  It was 2-3 times more expensive than the rest of the hotels on our trip and I was looking forward to spoiling ourselves.  But unlike our other hotels which offered large rooms, free Internet, free breakfast, etc. , this one offered nothing for free and a small room.  Parking fee was 14E per night but they failed to tell us that on weekends public street parking was free.  The staff was friendly but the doorman grabbed my luggage out of my hand even after I told him, "No thank you."

Posted by , from Cincinnati, OH on Jul 8, 2013

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5 out of 5

It's not the Ritz, but it feels like home

Pros: Close restaurants, Quiet
I stayed at this hotel last May. I am returning, God willing, to Salzburg this coming May and have already booked my reservation. Problem - one night, during the middle of my reservation, was not available, which meant I'd either have to check out for a day and check in the day after, or reserve at another hotel. The staff could not have been more helpful and, somehow, arranged a reservation for that problem night. Last May, again the staff could not have been more helpful. For any question, directions, advise, recommendations, they were indispensable! The restaurant served delicious food, and my room was just like home. One review said the bathroom was only "okay"; mine was very nice. The fact I'm reserving there again should tell you all you need to know. And, the convenience of a short walk to the old city was a big plus. Very, very pleased!

Posted by on Mar 23, 2013

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4 out of 5

The staff were so helpful the hotel great value.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, helpful staff, subway access is right there
We loved our stay here. The Hotel is really accessible to the city, the rooms are clean and comfortable. There is a great little workout room which we appreciated. I loved the breakfasts. You can make your own capuchinos and they make great omelettes. They also gave us a late check out which we really appreciated. Its great value. If you are booking on line, make sure you check that breakfast is included. There can be some confusion on that.

Posted by , from Vancouver, BC, Canada on Oct 26, 2012

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About the IMLAUER Hotel Pitter Salzburg

Location Rainerstrasse 6-8, Salzburg, Salzburg 5020

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly IMLAUER Hotel Pitter Salzburg. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of IMLAUER Hotel Pitter Salzburg was completed in May 2018. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1864
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Salzburg (SZG-W.A. Mozart) (5.9 km / 3.7 mi)
  • Train station: Salzburg Central Station (0.6 km / 0.4 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

IMLAUER Hotel Pitter Salzburg offers 192 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

IMLAUER Sky - Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Restaurant PitterKeller - This theme restaurant specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.

IMLAUER Sky Bar - This rooftop bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pets

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 149.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 39.00 (from 6 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 10.50 for children (approximately)
  • Self parking fee: EUR 18.00 per night
  • Valet parking fee: EUR 23 per night
  • Nearby parking fee: EUR 18 per 24 hours
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Pitter
  • Crowne Plaza Pitter Hotel
  • Crowne Plaza Pitter Hotel Salzburg
  • Crowne Plaza Pitter Salzburg
  • Crowne Plaza Salzburg
  • Crowne Plaza Salzburg Pitter
  • Salzburg Crowne Plaza
  • Crowne Plaza Hotel Salzburg
  • Crowne Plaza Salzburg Pitter Hotel
  • IMLAUER Hotel Pitter
  • IMLAUER Pitter Salzburg
  • IMLAUER Pitter

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.