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Mercure Salzburg City

4.0 star property
4-star hotel near Mirabell Palace

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Photo gallery for Mercure Salzburg City

Terrace/patio
Meeting facility
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪10 min walk‬
  • Place, Mirabell Palace
    ‪11 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Salzburg

Schallmoos stay.Within a 15-minute walk of this Schallmoos hotel, you'll find Mirabell Palace and Mirabell Gardens. Old City Hall and Mozart's Birthplace are also within 2 miles (3 km).

What's nearby

  • Mirabell Gardens - 10 min walk - 0.5 miles
  • Mirabell Palace - 11 min walk - 0.6 miles
  • Mozart's Birthplace - 16 min walk - 0.9 miles
  • Old City Hall - 16 min walk - 0.9 miles
  • Salzburg Christmas Market - 17 min walk - 0.9 miles

Getting around

  • Salzburg Aigen S-Bahn - 6 min drive
  • Salzburg Central Station - 10 min walk
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Taj Mahal - ‬2 min walk
  • ‪Die Weisse - ‬3 min walk
  • ‪Fuxn - ‬5 min walk
  • ‪Ichi Go Ichi E Ramen Bar - ‬6 min walk
  • ‪Pescheria Backi - ‬7 min walk

About this property

Mercure Salzburg City

4-star hotel near Mirabell Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2842 square feet (264 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mercure Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 2842 sq ft of conference space
  • 264 sq m of conference space
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Salzburg City offers 121 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, and mobile payments.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

How close is Mercure Salzburg City to the airport?

Mercure Salzburg City is 7.6 mi (21-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Salzburg City?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Mercure Salzburg City on May 31, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Salzburg City have an airport shuttle?

Airport shuttle services are not available at Mercure Salzburg City.

How close is Mercure Salzburg City to the beach?

This hotel is 13 mi (22-min drive) from Strandbad Mattsee.

Does Mercure Salzburg City offer free breakfast?

Free breakfast isn’t provided at Mercure Salzburg City, but buffet breakfast is offered for a fee of EUR 26 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Salzburg City?

No, there is no casino at this hotel, but Klessheim Palace Casino (8-min drive) is nearby.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Salzburg City?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Mercure Salzburg City have a pool?

Mercure Salzburg City does not have a pool.

Does Mercure Salzburg City have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Salzburg City have a spa?

There are no spa services available at this hotel.

How close is Mercure Salzburg City to downtown Salzburg?

Mercure Salzburg City is 0.6 mi away from Salzburg.

Mercure Salzburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 317 out of 1000 reviews
Rating 8 - Good. 458 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
Stayed 1 night in Jan 2026

10/10 Excellent

Elco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful staff
Stayed 2 nights in Dec 2025

4/10 Poor

Danny

Stayed 3 nights in Dec 2025

6/10 Okay

Blair

Stayed 1 night in Dec 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy by road, had to Move rooms Staff handled this extremely well
Stayed 3 nights in Nov 2025

10/10 Excellent

kfir

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy spot. City is very walkable. Clean. Exactly as offered.
Stayed 2 nights in Sep 2025

8/10 Good

Aldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2025

10/10 Excellent

Rahul

Stayed 1 night in Jul 2025

6/10 Okay

Stacey

Traveled with group
Liked: Staff & service
Great location and nice staff but the hotel could use a refresh.
Stayed 2 nights in Jul 2025

8/10 Good

peter

Stayed 3 nights in Jun 2025

8/10 Good

Han

Stayed 1 night in May 2025

10/10 Excellent

ANNE, Richmond Hill

Stayed 2 nights in May 2025

10/10 Excellent

Soomin

Liked: Cleanliness, amenities, property conditions & facilities
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Stayed 2 nights in May 2025

6/10 Okay

manan

Stayed 1 night in May 2025

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place. Staff was meh.
Stayed 1 night in Mar 2025

10/10 Excellent

Yasmin, Wolverhampton

The staff were very helpful
Stayed 1 night in Mar 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Stayed 2 nights in Aug 2024