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Hotel Neutor Express

3.0 star property
3-star hotel near Salzburg Christmas Market, connected to the convention center

Choose dates to view prices

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Neutorstrasse 9, Salzburg, 5020
  • Salzburg Cathedral
    ‪8 min walk‬
  • Salzburg Christmas Market
    ‪8 min walk‬
  • Mirabell Palace
    ‪12 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪6 min drive‬

Room options

Basic Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Basic Single Room

7.2 out of 10
Good
(7 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

7.2 out of 10
Good
(10 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Salzburg

Heart of Salzburg.Within a 15-minute walk of this Riedenburg hotel, you'll find Salzburg Christmas Market and Mirabell Palace. Sigmundstor Tunnel and Pferdeschwemme Horse Well are also within half a mile (1 km).

What's nearby

  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Fortress Hohensalzburg - 8 min walk - 0.5 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles
  • Mirabell Palace - 12 min walk - 0.7 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

3-star hotel near Salzburg Christmas Market, connected to the convention center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Neutor Express. For a fee, parking is available.

This 3-star Salzburg hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Neutor Express offers 45 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, German, Spanish

Similar properties

Residential area with a mix of architectural styles and lush tree-lined streets.

Am Neutor Hotel Salzburg Zentrum

  • Breakfast available
  • Parking available
  • Business services
  • Bar
3.6 out of 5, Good, 686 reviews
Am Neutor Hotel Salzburg Zentrum

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 50101-000082-2020

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

How close is Hotel Neutor Express to the airport?

Hotel Neutor Express is 2.9 mi (7-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Neutor Express?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on Jul 24, 2025 start from $101.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Neutor Express have an airport shuttle?

Airport shuttle services are not available at Hotel Neutor Express.

Does Hotel Neutor Express offer free breakfast?

Free breakfast isn’t provided at Hotel Neutor Express, but buffet breakfast is offered for a fee of EUR 19 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Neutor Express?

No, there is no casino at this hotel, but Klessheim Palace Casino (8-min drive) is nearby.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Neutor Express?

Free parking is not available at this hotel. Self parking is available for EUR 19 per day.

Does Hotel Neutor Express have a pool?

Hotel Neutor Express does not have a pool.

Does Hotel Neutor Express have a spa?

There are no spa services available at this hotel.

How close is Hotel Neutor Express to downtown Salzburg?

Hotel Neutor Express is 0.5 mi away from Salzburg.

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 360 reviews
Rating 8 - Good. 126 out of 360 reviews
Rating 6 - Okay. 93 out of 360 reviews
Rating 4 - Poor. 49 out of 360 reviews
Rating 2 - Terrible. 21 out of 360 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

murat

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025

8/10 Good

Nadine

Business traveler
Liked: Cleanliness, staff & service, room comfort

older hotel - great location

The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Stayed 3 nights in Feb 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was roomy, large bathroom. Didnt have much interaction with staff but little that I did they were nice and helpful. Quiet nights sleep. Good location for walking to old town and bus stops right in front of the hotel. Grocery store 2 blocks down and plenty of restaurants on the other side of the tunnel...maybe 5-10 min walk depending on type of food and speed of walking. There was a lot of construction in the area but it was not in the way of getting to and from the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025

4/10 Poor

Nathalie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location is great. 10 minute walk to the old town and Christmas market. However, the woman at reception (except when we checked out) had a very sour disposition. We tried to purchase a hot chocolate from the vending machine. It did not work. She could have been helpful, given us the coins to try again. Nothing. Very unpleasant. At check out. Mentioned it to the other woman, she immediately gave us the money and said it happns all the time. It's an awful machine. Put up a sign! The beds and pillows were not very comfortable, but passable. Honestly, we will not be returning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Pat

Stayed 3 nights in Dec 2024

4/10 Poor

Andreas

Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Marilyn

Stayed 1 night in Dec 2024

8/10 Good

Yi-Hsiang

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling. The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times. The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lukka

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024

2/10 Terrible

Elizabeth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to find no reception and we had to cross a busy road to check in .. the reception staff there were very unfriendly...i told them about the bad reviews and was told "well you booked it". The hotel smelt awful...the lift was very old...my friend was nearly sick due to the smell in her room .. mind was horrendous and the smell turned my stomach....when we complained about the smell we were offered a tin of air-freshner!
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
It would be nice if you don't have to cross the street just to check in or talk to the front desk. Front desk even gave me a key card that didn't work so I had to cross the street dragging my heavy luggage and bag to let them know. Had to cross again with my luggage and bag to my actual hotel. Once in my room, I wanted to ask about their breakfast schedule, the room has a telephone but it doesn't work (no dial tone & nothing after dialing the # they indicated). Warning, the shape of their toilet bowl is weird so expect something weird when you take a dump. The drainage in my shower was a bit clogged too. Lastly, when I left, I saw cob webs on the corner carpet under the table. Then I looked closely and saw a big spider. I just hope it didnt bit me while I was asleep. Overall, my stay was okay. The good thing is the hotel is just around 10 minutes walk to cafes and the old town and bust stop is justin front. I just hope they could improve on these issues I've encountered.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ankit

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly receptionist.
Stayed 2 nights in Oct 2024

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Stayed 2 nights in Sep 2024

2/10 Terrible

Wing Yiu

Bad smelt
Stayed 3 nights in Sep 2024