2/10 Terrible
Steven
Traveled with family and small children
Jan 14, 2026
Disliked: Staff & service, amenities, property conditions & facilities
The pictures that are shown for this motel clearly show a breakfast are with waffle makers and other acceptable Continental breakfast options. They are not what are there now. Clearly have failed to update these pictures and choose to lead people to believe they will get more than they actually have available. The pictures show only old photos before this remodel started. The pool says it was only closed until December 31st 2025, yet it is still closed. When checking in and asking about this the man at the desk choose to argue with me saying they have updated the info on all sites saying that the pool was still closed. But I guess he doesn't know that I can read a calendar. The 2 things we look for is a breakfast with waffle makers and a pool that CAN be used. This place also expects people to run the water for 5-6 minutes before it gets warm, it takes about 10 minutes of running the water to get hot water to take a shower. What an awful waste of water. This place is clearly very bad for our resources. They may pay the bill but on as state where drought is common I can't believe these people. All in all the 1 time we stayed will be the last time. We are out in the city from vernal about 2 times a month or so and will not return to this deceptive and wasteful hotel. Can't believe Hilton even allows their name on this place.
Steven
Stayed 1 night in Jan 2026