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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
3-star hotel near Salt Palace Convention Center

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Indoor pool, open 6:00 AM to midnight, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪15 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(146 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

King Bar, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Salt Lake City

Heart of Salt Lake City.Within a 15-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 2 miles (3 km).

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 15 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Conference Center - 19 min walk - 1.1 miles

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬7 min walk
  • ‪Gracie's - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Red Rock Brewing Company - ‬8 min walk
  • ‪Squatters Pub Brewery - ‬8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel near Salt Palace Convention Center
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 233 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes

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Jul 1 - Jul 2
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2248 out of 3154 reviews
Rating 8 - Good. 628 out of 3154 reviews
Rating 6 - Okay. 181 out of 3154 reviews
Rating 4 - Poor. 59 out of 3154 reviews
Rating 2 - Terrible. 38 out of 3154 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shalan

Liked: Cleanliness, staff & service
It’s an average hotel- it’s old, there will people sleeping out on the sidewalks just off of the hotel property and there were some really loud and rude other guests on the floor above us. The hotel was clean and front desk staff were pleasant
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room good amenities and great breakfast. Staff was friendly and helpful,
Stayed 1 night in May 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

8/10 Good

Louiejay

Traveled with family
Good stay besides the hot tub wasnt working when we stayed
Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very friendly and provided any need help. Room was very clean, just had a slightly odd smell.. We got used to it after a while, but everything else was great! Free parking and good location in the city!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gaurav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall stay

Good hotel! I stayed for 3 days for a conference and it was a good stay. Well located and had nice breakfast to offer. Plus quite considerate staff and honor some of my requests. Their security hear ‘Scott’ was a great guy. I was waiting for a can in the morning for convention center (where my conference was). He offered me a lift to the place as he was also security in charge there and was heading there. Quite courteous and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elzida, Elko

Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in SLC

Staff was pleasant and attentive. Room was good size with enough room to eat and relax not in the beds. Beds were hard and lumpy but room was well kept. Location was adequate for walking around downtown and to/from arena & events center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night to catch an early morning flight. The front desk agent was friendly and professional and gave us an option to choose which floor we would like to be on. He also scheduled a shuttle to take us to the airport in the morning. The room was clean and comfortable. I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the suite with the jetted tub and it was fantastic. The room had two chairs, a small couch, two TVs and the tub was enormous.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff anywhere.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff anywhere. Clean rooms. Delicious breakfast. Very comfortable beds & pillows. Plenty of towels. Quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for downtown SLC activities.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!!
Stayed 1 night in Mar 2025

10/10 Excellent

LOREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and well stocked. The hotel was clean. The staff that I interacted with were very nice and pleasant. The only complaint I had was the bed wasn't very comfortable. Judging by the sagging edges (which made me feel like I was going to fall out of bed) its about time to replace the mattresses. I'd certainly stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love the sauna and breakfast. Comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

MARA

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Shawn, Carp

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well looked after and clean.
Stayed 1 night in Feb 2025