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 Salt Lake City •1 Room
 Salt Lake City • 1 Room
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Crystal Inn Hotel & Suites Salt Lake City

3-star property
230 W 500 S, Salt Lake City, UT 1-855-201-7819
4.5 out of 5
Excellent!
See all 54 travelocity Reviews

"Very well maintained " More

By a verified traveler on Wed 20 Sep 2023

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Hotel Description

3-star hotel near Salt Palace Convention Center

Heart of Salt Lake City

A stay at this Downtown Salt Lake City hotel places you within half a mile (1 km) of Salt Palace Convention Center and 2 miles (3 km) of Vivint Arena. Pioneer Park and Rose Wagner Performing Arts Center are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like continental breakfast and free self parking.

Standard King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$160* Per night/room Oct 8 - Oct 9

Standard Double Queen, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard King, Jetted Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Queen, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crystal Inn Hotel & Suites Salt Lake City ratings based on 54 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal Inn Hotel & Suites Salt Lake City

Everyone (31) Couples (8) Family (10)
4 out of 5
Very well maintained

Posted by , from ANDOVER on Sep 20, 2023

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Comment from Hotel Management

Sep 20, 2023 by Ben B

Thank you for the positive review. We appreciate your business. We hope to see you again soon.

5 out of 5

Posted by , from Sunnyvale on Sep 3, 2023

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Comment from Hotel Management

Sep 23, 2023 by Alyssa C.

Thank you for your feedback. We appreciate you staying with us!

3 out of 5
It may be the location, but this property is looking a bit run down. Missing wallpaper in the lobby and other places. A mattress sitting on the hall on the 4th floor. Missing coffee pot.

Posted by , from SALT LAKE CITY on Sep 1, 2023

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Comment from Hotel Management

Sep 1, 2023 by Lana

Thank you for your feedback. We are doing new carpet and wallpaper in our hallways. We were replacing a mattress in a room on the 4th floor. We are sorry for any inconvenience. We hope you will give us another chance.

5 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Sep 18, 2023 by Lana

Thank you for your rating. We are pleased that you enjoyed your stay. We hope to see you again soon.

5 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Sep 3, 2023 by Scott M.

Thank you for your rating! We appreciate your patronage.

5 out of 5
Staff was great, location was walkable to the delta center, and the included breakfast was better than most!

Posted by , from BOISE on Aug 7, 2023

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Comment from Hotel Management

Aug 7, 2023 by Alyssa C.

Thank you for your feedback! We appreciate you staying with us and hope to see you again in the future.

5 out of 5
I would recommend this Hotel. It was clean ,friendly and fun! The morning breakfast selections are awesome! There’s something for everyone cold to hot choices!!

Posted by on Jul 14, 2023

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Comment from Hotel Management

Jul 17, 2023 by Alyssa C.

Thank you for the wonderful review! We are glad that you enjoyed our breakfast. It is a staple here at Crystal Inn Hotel and Suites. We hope to have you enjoy our delicious food again in the future!

5 out of 5
They’re in the process of upgrading the hall we’re in. The room is perfect, but we feel like we’re in the “empty wing”

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 14, 2023 by Lana

Thank you for your feedback. We are doing new carpet and wallpaper in our hallways. We are sorry for any inconvenience. We are glad you enjoyed your room and the breakfast. We hope to see you again.

5 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

May 6, 2023 by Scott M.

Thank you for your rating. We appreciate your business.

4 out of 5
Comfortable bed and room overall. Bathrooms are very small and water pressures fluctuate during shower. Hallways are dimly lit and seem dated. Good breakfast selections and quality food. Area around the hotel had a lot of unhoused people roaming around. Nice to offer ice scrapers for guests since it snowed our last night there.

Posted by , from Reno on Mar 10, 2023

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Comment from Hotel Management

Mar 10, 2023 by Lana Buehler

Thank you for your feedback. We are glad you enjoyed the room and bed. We will look into the shower pressure. We are in a metropolitan area so there are homeless. We do have security that keep our guests and staff safe and comfortable. We hope to see you again soon.

About the Crystal Inn Hotel & Suites Salt Lake City

Location 230 W 500 S, Salt Lake City, UT 84101

Property Features

Crystal Inn Hotel & Suites Salt Lake City offers its guests an indoor pool, a sauna, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2506 square feet (233 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

  • 175 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2506 sq ft of conference space
  • 233 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Salt Lake Central Station (1.4 km / 0.9 mi)
  • Metro station: Courthouse Station (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Inn Hotel Down Town
  • Crystal Inn Hotel Salt Lake City Down Town
  • Crystal Salt Lake City Down Town
  • Crystal Inn Hotel Salt Lake City Downtown
  • Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
  • Crystal Inn Hotel And Suites Salt Lake City - Downtown
  • Crystal Hotel Salt Lake City
  • Crystal Inn Hotel
  • Crystal Salt Lake City Downtown
  • Crystal Inn Hotel Suites Salt Lake City Down Town

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.