Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
3-star hotel near Salt Palace Convention Center
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
1 bedroom, premium bedding, in-room safe, desk
Free daily continental breakfast
Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪15 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(159 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Salt Lake City

Heart of Salt Lake City.Within a 15-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 2 miles (3 km).

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 15 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Conference Center - 19 min walk - 1.1 miles

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Red Rock Brewing Co. - ‬8 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Coffee Shop at Little America - ‬7 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel near Salt Palace Convention Center
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2508 sq ft of conference space
  • 233 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

How close is Crystal Inn Hotel & Suites Salt Lake City to the airport?

Crystal Inn Hotel & Suites Salt Lake City is 6.5 mi (10-min drive) away from the Salt Lake City International Airport (SLC) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Inn Hotel & Suites Salt Lake City?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites Salt Lake City on Sep 29, 2025 start from $119.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Inn Hotel & Suites Salt Lake City have an airport shuttle?

Crystal Inn Hotel & Suites Salt Lake City offers a free airport shuttle, available 24 hours a day.

Does Crystal Inn Hotel & Suites Salt Lake City offer free breakfast?

Crystal Inn Hotel & Suites Salt Lake City offers free continental breakfast on weekdays between 6 AM and 9:00 AM and weekends between 7 AM and 10 AM.

Is there a casino at Crystal Inn Hotel & Suites Salt Lake City?

No, there is no casino at this hotel.

What time is check-in at Crystal Inn Hotel & Suites Salt Lake City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crystal Inn Hotel & Suites Salt Lake City?

This hotel offers free self parking.

Does Crystal Inn Hotel & Suites Salt Lake City have a pool?

Crystal Inn Hotel & Suites Salt Lake City features an indoor pool. Guests can enjoy pool access from 6:00 AM to midnight.

Does Crystal Inn Hotel & Suites Salt Lake City have a spa?

There are no spa services available at this hotel.

How close is Crystal Inn Hotel & Suites Salt Lake City to downtown Salt Lake City?

Crystal Inn Hotel & Suites Salt Lake City is 0.6 mi away from Salt Lake City.

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2315 out of 3255 reviews
Rating 8 - Good. 644 out of 3255 reviews
Rating 6 - Okay. 195 out of 3255 reviews
Rating 4 - Poor. 58 out of 3255 reviews
Rating 2 - Terrible. 43 out of 3255 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Myron, Saint George

Stayed 2 nights in Aug 2025

6/10 Okay

Shalan

Liked: Cleanliness, staff & service
It’s an average hotel- it’s old, there will people sleeping out on the sidewalks just off of the hotel property and there were some really loud and rude other guests on the floor above us. The hotel was clean and front desk staff were pleasant
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service to the airport and the park and stay option to leave our vehicle there while we travelled.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was friendly. Upon check in there was a man discussing his belongings being kept after being kicked out of his room. He was kicked out for having someone in there he should not have according to what I heard. It was off putting to overhear that this
Stayed 1 night in May 2025

10/10 Excellent

Tasha

Liked: Amenities
The staff was very friendly and accommodating. I was a late arrival and loved how I was treated. Breakfast was yummy and my bed was soft.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Julia

Stayed 1 night in May 2025

10/10 Excellent

Bryant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good points: pool and good hot breakfast. Bad: inflexible "shuttle service". Picking us up from the airport was fine, but they were unwilling to work with our schedule to drop us off the next day. We had to spend an extra $20 for an Uber. The hotel itself is just ok. The bed was good and so was the shower. For the price you pay, we recommend you look to a nicer hotel chain.
Stayed 1 night in May 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad Mattresses

The mattresses in the 3rd floor rooms (305 & 307) were not good. They were very soft and uneven. My wife and I resorted to switching are sleeping to putting our heads at the foot of the bed because the foot of the bed was higher than the headboard end. My son in room 307 said he encountered the same issue.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Room quiet and clean. Nice to see security in the parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room good amenities and great breakfast. Staff was friendly and helpful,
Stayed 1 night in May 2025

6/10 Okay

Alicia

Traveled with family and small children, Traveled with family
Several things like elevators, ice machines, vending machines were all out of order. Waited in line for 20 minutes then had to go eat back in our room
Stayed 1 night in May 2025

6/10 Okay

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Malissa J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Deserves 10/10 stars.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Always a nice stay

Staff is always helpful. Clean rooms, comfortable beds. Decent breakfast. Will stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Rachelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in May 2025

6/10 Okay

Joshua, Idaho Falls

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The television didn't have many channels didn't even offer the local channels for news. Signs posted all over outside about no smoking within 25 feet on multiple occasions staff members were smoking right outside the entrance and exits. Room didn't have hour water. Very disappointed for the price i paid and what was offered
Stayed 2 nights in May 2025

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025