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Grand Hotel Francais - ex. Best Western

3.0 star property
3-star Victorian hotel near Rue Sainte-Catherine

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Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Comfort Room, Accessible, Ground Floor | Floor plan
Lounge
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪13 min drive‬

Room options

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | In-room safe, desk, laptop workspace, blackout drapes

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout drapes

Comfort with 1 double bed, non-smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor | Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bordeaux

Heart of Bordeaux.A stay at this Bordeaux City Centre hotel places you steps from Place Gambetta and within a 5-minute walk of Rue Sainte-Catherine. Les Grands Hommes and Notre Dame Church are also within half a mile (1 km).

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪French.house - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

3-star Victorian hotel near Rue Sainte-Catherine
WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Grand Hotel Francais - ex. Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

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  • Air conditioning
  • Gym
  • Breakfast available
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Nov 3 - Nov 4
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Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

How close is Grand Hotel Francais - ex. Best Western to the airport?

Grand Hotel Francais - ex. Best Western is 16 mi (50-min drive) away from the Merignac Airport (BOD) airport, the closest popular airport to the property.

Does Grand Hotel Francais - ex. Best Western have an airport shuttle?

Airport shuttle services are not available at Grand Hotel Francais - ex. Best Western.

How close is Grand Hotel Francais - ex. Best Western to the beach?

This hotel is 4 mi (39-min drive) from Plage du Lac.

Does Grand Hotel Francais - ex. Best Western offer free breakfast?

Free breakfast isn’t provided at Grand Hotel Francais - ex. Best Western, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 9 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Hotel Francais - ex. Best Western?

No, there is no casino at this hotel, but Barriere Casino Theatre (8-min drive) is nearby.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hotel Francais - ex. Best Western?

Free parking is not available at this hotel.

Does Grand Hotel Francais - ex. Best Western have a pool?

Grand Hotel Francais - ex. Best Western does not have a pool.

Does Grand Hotel Francais - ex. Best Western have a spa?

There are no spa services available at this hotel.

How close is Grand Hotel Francais - ex. Best Western to downtown Bordeaux?

Grand Hotel Francais - ex. Best Western is 0.1 mi away from Bordeaux.

Reviews

Grand Hotel Francais - ex. Best Western Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 948 reviews
Rating 8 - Good. 332 out of 948 reviews
Rating 6 - Okay. 66 out of 948 reviews
Rating 4 - Poor. 16 out of 948 reviews
Rating 2 - Terrible. 7 out of 948 reviews

Reviews

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder

Wonderful hotel in a
Stayed 4 nights in Jun 2025

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming! Beautiful building, very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, perfect location close to everything, and trams right around the corner. The staff were lovely and superhelpful. The room was great, breakfast was delicious, fresh and varied.there was also a gorgeous bar with the most inventive fresh cocktails from the lovely bartender. So exceeded all expectations
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Miami Shores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located for walking to all sites and plenty of restaurants. Very comfortable and clean. A bit diffficult to find when driving in since near the city center but there's a parking garage nearby. Highly recommended if you want to park and do all your sight seeing on foot.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel with totally under rated bar, perfect for a night cap. There was an amazing rooftop bar 3 or 4 minutes down the street with the best view of Bordeaux. Finally, the staff were absolutely wonderful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Anna, West Roxbury

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the center of the city near the cathedral and several restaurants. Friendly staff available 24hrs. Excellent breakfast. Cozy bar on site which is open in the evenings. Rooms could be modernized a bit but mine was spacious, very clean, and comfy. AC is a definite plus!
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Bordeaux

Lovely hotel and staff. Warm welcome on arrival. Very helpful with restaurant recommendations and with arranging taxis. The hotel was very clean and very comfortable. The hotel bar was excellent. Location was superb - well situated in relation to attractions. Additionally it was very quiet
Stayed 3 nights in Jun 2025

6/10 Okay

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful, location proximity to sites was stellar
Stayed 2 nights in Jun 2025

4/10 Poor

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good, the buffet was equally good, and the hotel condition was excellent, save for some large dark strains on my carpet. But parking was a nightmare -- one has to negotiate traffic of all sorts to get to the hotel, use temporary codes to lower street stranchions, and follow an intricate map to the parking facility ("Don't turn here, or you'lll get a ticket!"). I had a hard time understanding the parking attendant's voice over the PA, and in the end didn't receive the reduced ticket price promised by the hotel. (I've driven in France, Spain, Turkey, Panama and Greece in the last four years with no problem, by the way.) Life is too short -
Stayed 1 night in Jun 2025

10/10 Excellent

Carmela, longwood

Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful location, a quiet street and still an easy walk to everything. The room was lovely and the staff was very kind and helpful since we had extra time before check-in and a late train the following day. Will definitely be back!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro, The Woodlands

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, smsll rooms but very confortable. Would recommend snd stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Webster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Caryn

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cherilyn

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Stayed 6 nights in May 2025