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Hôtel Mermoz

4.0 star property
4-star Art Deco hotel near Capitole de Toulouse

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Photo gallery for Hôtel Mermoz

A modern living room with a sofa, chairs, and a coffee table. There are framed pictures on the wall and a sculpture on a pedestal.
A swimming pool with a blue-lit edge, surrounded by a stone wall and potted plants.
A set of terracotta steps leading to a building with a green facade and a balcony.
Premium bedding, minibar (free items), in-room safe, desk
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
50 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Place, Capitole de Toulouse
    ‪12 min walk‬
  • Place, Place du Capitole
    ‪12 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, minibar (free items), in-room safe, desk

Comfort Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double Room (for 2 people)

A hotel room with a large bed, a white armchair, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Premium Double Room (for 2 people)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Privilege room for 3 people

Premium bedding, minibar (free items), in-room safe, desk

Privilege room for 3 people

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a bedside table, a lamp, a chair, and a small table.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Romantic Double Room

Premium bedding, minibar (free items), in-room safe, desk

Romantic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Comfort Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Toulouse

Heart of Toulouse.Within a 10-minute walk of this Toulouse City-Centre hotel, you'll find Canal du Midi and Rue d'Alsace-Lorraine. Garonne and Victor Hugo Market are also within half a mile (1 km).

What's nearby

  • Garonne - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Place Wilson - 11 min walk - 0.6 miles
  • Capitole de Toulouse - 12 min walk - 0.7 miles
  • Place du Capitole - 12 min walk - 0.7 miles

Getting around

  • Jeanne d'Arc Metro Station - 5 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 17 min drive

Restaurants

  • ‪Décapsule Club - ‬2 min walk
  • ‪Kai Wok - ‬3 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Le Bristol - ‬6 min walk
  • ‪Le Sukhothai - ‬1 min walk

About this property

Hôtel Mermoz

4-star Art Deco hotel near Capitole de Toulouse
Hôtel Mermoz offers its guests a fitness center and a seasonal outdoor pool. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel Mermoz. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • Built in 1986
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hôtel Mermoz offers 51 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16.50 per person
  • A bar/lounge

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.50 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mermoz
Jean Mermoz Hotel Toulouse
Privilège Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Privilège Mermoz Toulouse
Privilège Mermoz
Hôtel Mermoz Hotel
Hôtel Mermoz Toulouse
Privilège Hôtel Mermoz
Hôtel Mermoz Hotel Toulouse

Frequently asked questions

How close is Hôtel Mermoz to the airport?

Hôtel Mermoz is 5.2 mi (17-min drive) away from the Blagnac Airport (TLS) airport, the closest popular airport to the property.

Does Hôtel Mermoz have an airport shuttle?

Airport shuttle services are not available at Hôtel Mermoz.

How close is Hôtel Mermoz to the beach?

This hotel is 9.5 mi (33-min drive) from Toulouse Plage.

Does Hôtel Mermoz offer free breakfast?

Free breakfast isn’t provided at Hôtel Mermoz, but buffet breakfast is offered for a fee of EUR 16.50 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Hôtel Mermoz?

No, there is no casino at this hotel, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What time is check-in at Hôtel Mermoz?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hôtel Mermoz?

Free parking is not available at this hotel. Self parking is available for EUR 15 per day.

Does Hôtel Mermoz have a pool?

Hôtel Mermoz features a seasonal outdoor pool.

Does Hôtel Mermoz have a spa?

There are no spa services available at this hotel.

How close is Hôtel Mermoz to downtown Toulouse?

Hôtel Mermoz is 0.5 mi away from Toulouse.

Hôtel Mermoz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 374 reviews
Rating 8 - Good. 161 out of 374 reviews
Rating 6 - Okay. 30 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 5 out of 374 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adrian was extremely helpful. He provided top service and knew all the sites and attractions that a tourist would be interested in, even the ones that were not on the map. It was also very helpful that he spoke many languages including English. He played many roles at the hotel - from check in personnel to the barkeep to the tour guide. And he did it all with a pleasant demeanor and smile.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Toulouse.

Bel appartement bien équipé, bonne surface et confortable. Accueil très professionnel. Bien situé et proche du Capitol. Parking payant mais nécessaire.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super prestation

Très bel accueil. Personnel sympathique et serviable. Merci prestation de qualité !
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

je recommande

le seul point négatif : le plateau Thé café n'est pas rechargé chaque jour!
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kevin & Lynne

This is a lovely hotel a few minutes walk from the Airport bus stop at Jeanne d'Arc so easy and hassle free travel to the airport in 30 minutes. A great location means all the main sites and attractions are within walking distance but if you're not inclined the Metro is nearby, cheap and easy to navigate. We did not eat at the hotel but the rooms were clean with new towels every morning and the staff were friendly and attentive. Perfect for a long weekend.
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Lamya

Liked: Cleanliness, property conditions & facilities, room comfort

bon hôtel room service à revoir

Hôtel très bien situé, à côté de la gare et des commerces et restaurants. Personnel très accueillant. Chambre propre et confortable. J’ai eu 2 soucis. Le premier un repas de pâtes commandés au room service, elles étaient immangeables, caoutchouteuses et sans aucun goût et pourtant facturées à 16 euros ! Une salade de fruits avec seulement des oranges !! Et le 2 eme souci la machine a nespresso en panne dans la chambre et non remplacée quand j’ai signalé, à la place on m’a fait monter un café vraiment imbuvable. Je suis une addict au café donc c’est un point important pour moi ne pas pouvoir prendre mon café au réveil .
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities, room comfort

Mitigé

Un personnel accueillant mais des responsables peu conciliant et commerçant
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

1ere fois dans cet établissement et j’en fais ma nouvelle escale toulousaine Dommage que l’accès au parking soit étroit
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful. Hotel had a very homely feel.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme et accueillant.Personnel serviable. Café et thé dans la chambre
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the bus for the airport and central Toulouse
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

shelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near city centre

Nice hotel very friendly staff at reception. Rooms are comfy just fine for a couple of nights stay. We were but a short walk from the centre of town. Also handy was a supermarket right next door. Having a car park was handy as we couldn’t use train system because of strikes. I Would recommend this quaint hotel and yes would stay again.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charged for water that was told was free

great stay, lovely room, pool was tiny. was told the minibar was free and unlimited, asked for more waters and then was charged for it at the end? so that is a big lie
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

출장 숙소로 적당합니다

좋은데 4성급은 아닌 것 같아요
Stayed 5 nights in Nov 2019
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort

Not Bad but First Impression Wasn't Great

There was nothing particularly wrong with the room, although it was a bit smaller than i anticipated. The decor was a bit drab and the "view" was dreary but the essentials were ok. I will admit to being a little surprised that it was a 4 star; it seemed more a 3. However, what was not particularly great was the entrance: a dark tunnel ending in a creaking gate that required one to buzz for entrance - but hard to find the button in the dark. That was followed by three sets of stairs to haul your luggage up. In short, you initially feel like you have walked into a horror movie. Now, as I said, in the end it was reasonably ok and the staff - Miles in particular - were all great, but this property needs to put some work into creating a better first impression. Some renovations (apparently planned) would also help.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

BP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to metro. Gym was rather tired. Low ceiling with sharp corners...accident waiting to happen.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire de particulier pour un 4* bon service.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 Situation 2 stationnement 3 confort 4 bla bla bla, etc.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good parking available, area is near the historic section of the city. Staff is helpful, good breakfast.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities
la moqueta de la habitacion necesita un cambio. la cadena de WC tarda en cerrar
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Chiara

Liked: Cleanliness
L' hotel non è certamente catalogabile ad un 4 stelle. Massimo 3. La camera è carina ma il bagno è da rivedere: tenda in plastica, portarotoli traballante, non si può fare la doccia ma solo il bagno. A colazione il latte andato a male a colazione mi ha lasciato perplessa per il prezzo che si paga. Il tocco finale è stato quando ho chiesto ad una delle ragazze della reception dove potevo trovare una toilette di servizio. Ha sospirato perche non avevo capito in quanto intenta a chiaccherare con un collega. Ho visto hotel migliori.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Diaz novas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ha sido perfecto
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Heel tevreden
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveler

Das Hotel ist zu hellhörig, das Personal reagierte nicht auf Mängelabstellung, Das Zimmer im Erdgeschoss hat Kellerwohnung Charakter. Im schmucklosen Frühstücksraum gab z. T. saure Milch, kalten Kaffee, fehlendes Brot,keine Croissants echt. Das Hotel ist die vier Sterne nicht wert.
Stayed 3 nights in Oct 2019

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