Waldorf Astoria Versailles - Trianon Palace

5.0 star property
Family-friendly 5-star resort near Palace of Versailles

Choose dates to view prices

Photo gallery for Waldorf Astoria Versailles - Trianon Palace

Aerial view
Creator video
2 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa

Explore the area

View in a map
1 Boulevard De La Reine, Versailles, Yvelines, 78000
  • Place, Château de Versailles Gardens & Park
    ‪7 min walk‬
  • Place, Palace of Versailles
    ‪11 min walk‬
  • Place, Grand Trianon
    ‪18 min walk‬
  • Airport, Paris (ORY-Orly)
    ‪23 min drive‬

Room options

Junior Suite, 1 King Bed, Park View (Palace 5 Star)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Park View (Palace 5 Star)

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Garden View (Palace 5 Star)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Terrasse Suite, Palace 5 Star)

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Versailles Suite, Palace 5 Star)

  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking (Palace 5 Star)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms, Garden View (Palace 5 Star)

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Family Room, Multiple Beds, Connecting Rooms, Annex Building (Pavillon 4 star)

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Palace 5 Star - King Deluxe Park View Room

  • Sleeps 3

Palace 5 Star - King Deluxe Garden View Suite

  • Sleeps 4

Palace 5 Star - King Deluxe Park View Suite

  • Sleeps 4

Palace 5 Star - King Junior Suite Park View

  • Sleeps 3

Pavillon 4 Star - Family Connecting Rooms

  • Sleeps 5

Palace 5 Star - King Superior Mansard Room

  • Sleeps 2

Palace 5 Star - King Versailles Suite

  • Sleeps 4

Palace 5 Star - King Deluxe Garden View Room

  • Sleeps 3

Palace 5 Star - Twin Deluxe Garden View Room

  • Sleeps 3

Pavillon 4 Star - King Garden View Room

  • Sleeps 3

Pavillon 4 Star - Twin Garden View Room

  • Sleeps 3

Pavillon 4 Star - King Room

  • Sleeps 2

Pavillon 4 Star - Twin Room

  • Sleeps 2

Palace 5 Star - King Terrasse Castle View Suite

  • Sleeps 4

Palace 5 Star - Family Connecting Rooms

  • Sleeps 5

Family Suite, Multiple Beds, Connecting Rooms, Park View (Palace 5 Stars)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Room, 1 King Bed (Pavillon 4 star)

8.6 out of 10
Excellent
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View (Palace 5 Star)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View, Annex Building (Pavillon 4 star)

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View (Palace 5 Star)

10.0 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Annex Building (Pavillon 4 star)

7.4 out of 10
Good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Garden View (Palace 5 Star)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Garden View (Pavillon 4 star)

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Palace 5 Star - Family Connecting Suite

  • Sleeps 6

About the neighborhood

Versailles

Central Versailles getaway .Your stay at this Notre-Dame resort places you within 2 miles (3 km) of Palace of Versailles and Parly 2 Shopping Mall. Seine and HEC Paris are also within 6 miles (10 km).

What's nearby

  • Château de Versailles Gardens & Park - 7 min walk - 0.4 miles
  • Palace of Versailles - 11 min walk - 0.6 miles
  • Palais des Congrès - 12 min walk - 0.7 miles
  • Paris France Temple - 17 min walk - 0.9 miles
  • Grand Trianon - 18 min walk - 1.0 mile

Getting around

  • Versailles Château Rive Gauche RER Station - 3 min drive
  • Versailles-Rive-Droite Station - 14 min walk
  • Paris Orly Airport (ORY) - 37 min drive

Restaurants

  • ‪Ladurée - ‬17 min walk
  • ‪Angelina - ‬13 min walk
  • ‪La Buvette du Dauphin - ‬11 min walk
  • ‪La Girandole - ‬12 min walk
  • ‪La Terrasse du Petit Venise - ‬15 min walk

About this property

Waldorf Astoria Versailles - Trianon Palace

Family-friendly 5-star resort near Palace of Versailles
Waldorf Astoria Versailles - Trianon Palace offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 18 meeting rooms, and limo/town car service are available. A fitness center, spa services, and a terrace are also featured at the luxury Waldorf Astoria Versailles - Trianon Palace. Free valet parking is available.

This 5-star Versailles resort is smoke free.

  • 199 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1910
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Waldorf Astoria Versailles - Trianon Palace offers 199 accommodations with DVD players and minibars. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Versailles resort provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Spa Guerlain has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free valet parking on site
  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 39 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Pro golf lessons
  • Shopping
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 14 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 11.38 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39 per person
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The Gordon Ramsay au Trianon Restaurant is open from Tuesday to Saturday for dinner. The restaurant is closed on Sunday and Monday.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Trianon Palace Versailles Waldorf Astoria
Trianon Palace Versailles Waldorf Astoria Hotel
Trianon Versailles Palace
Trianon Waldorf Astoria
Trianon Waldorf Astoria Hotel
Trianon Palace Waldorf Astoria Hotel
Trianon Palace Waldorf Astoria
Trianon Palace Hotel Versailles
Versailles Trianon Palace Hotel
Waldorf Astoria Trianon Palace Versailles Hotel
Waldorf Astoria Trianon Palace Hotel
Waldorf Astoria Trianon Palace
Trianon Palace Versailles A Waldorf Astoria Hotel
Waldorf Astoria Versailles - Trianon Palace Hotel
Trianon Palace Versailles A Waldorf Astoria Hotel
Waldorf Astoria Versailles - Trianon Palace Versailles
Waldorf Astoria Versailles - Trianon Palace Hotel Versailles
Waldorf Astoria Trianon Palace Versailles
Waldorf Astoria Versailles Trianon Palace
Waldorf Astoria Versailles - Trianon Palace Resort
Waldorf Astoria Versailles - Trianon Palace Versailles
Waldorf Astoria Versailles - Trianon Palace Resort Versailles

Frequently asked questions

How close is Waldorf Astoria Versailles - Trianon Palace to the airport?

Waldorf Astoria Versailles - Trianon Palace is 16.1 mi (37-min drive) away from the Paris Orly Airport (ORY) airport, the closest popular airport to the property.

How much does it cost to stay at Waldorf Astoria Versailles - Trianon Palace?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Waldorf Astoria Versailles - Trianon Palace on Nov 20, 2025 start from $262.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldorf Astoria Versailles - Trianon Palace have an airport shuttle?

Airport shuttle services are not available at Waldorf Astoria Versailles - Trianon Palace.

Does Waldorf Astoria Versailles - Trianon Palace offer free breakfast?

Free breakfast isn’t provided at Waldorf Astoria Versailles - Trianon Palace, but buffet breakfast is offered for a fee of EUR 39 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Waldorf Astoria Versailles - Trianon Palace?

No, there is no casino at this resort.

What time is check-in at Waldorf Astoria Versailles - Trianon Palace?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Waldorf Astoria Versailles - Trianon Palace?

This resort offers free valet parking. Self parking is available for EUR 24 per day.

Does Waldorf Astoria Versailles - Trianon Palace have a pool?

Waldorf Astoria Versailles - Trianon Palace features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Waldorf Astoria Versailles - Trianon Palace have a restaurant?

Waldorf Astoria Versailles - Trianon Palace is home to La Veranda, which features French cuisine.

Does Waldorf Astoria Versailles - Trianon Palace have a spa?

Pamper yourself with a day at Spa Guerlain, where you can enjoy body wraps, body treatments, and facials.

How close is Waldorf Astoria Versailles - Trianon Palace to downtown Versailles?

Waldorf Astoria Versailles - Trianon Palace is 0.7 mi away from Versailles.

Waldorf Astoria Versailles - Trianon Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant with beautiful grounds and has all the modern conveniences. The rooms are spacious and the bathroom was lovely. The Waldorf Astoria is also located next to Versailles place and grounds.
Stayed 3 nights in Jul 2025

10/10 Excellent

syedsaleem, Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, staff is very friendly and professional, though I wish rooms are a bit more spacious, also I paid for 2 rooms for 5 people but surprised to see only 1 bathroom, other room doesn’t has bathroom.
Stayed 4 nights in Jul 2025

10/10 Excellent

Souleymane

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, WESTON

Stayed 2 nights in Jul 2025

8/10 Good

Chelsey

Liked: Cleanliness, property conditions & facilities
I wish the Hilton had made the rooms more pretty, not so modern with mirrors facing the beds and the ugly cabinet doors. It’s such a beautiful and historical palace. However it’s a beautiful place and I will absolutely be returning again the service and everyone working there was very kind and it was very clean.
Stayed 3 nights in Jun 2025

6/10 Okay

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Netsanet

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad AC system, room condition not as expected. Staff was not helpful. Room we had was with very bad smell
Stayed 1 night in Jun 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Compared to other Waldorf properties we have stayed at this one was underwhelming. The outside of the property was beautiful and location great. The room and inside of the hotel was not quite up to standards as just seemed worn down. Room and bedding was a plus as both were roomy. The Gordon Ramsey restaurant was a highlight of our stay and highly recommend during the stay. The service as always at Waldorf was fantastic and enjoyed our stay
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer, Pacifica

Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Possibly the best hotel in europe?

Amazing location and the staff were delightful. My perfect hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this hotel. Staff was friendly and accommodating and helped us with an upgrade of our room. This hotel is very luxurious, beautiful and first class all the way. Excellent location to all sites restaurants in Versailles. I highly recommend this hotel!!
Stayed 4 nights in Jun 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay great staff and upgrades quickly upon check in
Stayed 1 night in Jun 2025

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was beautiful
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, impeccable staff, comfortable room & perfect location to explore Versailles!!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in May 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in May 2025

10/10 Excellent

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, perfect location in the heart of Versailles adjacent to the palace. The staff was wonderful...can't say enough about them. Our room was nice, spotless, and the view of the garden beautiful! Negatives: small tear in the carpet, dark bathroom lighting, needs better air circulation especially after using the shower. That said, we would stay there again in a heartbeat!
Stayed 6 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!!!

Everything was excellent. Special thank you to Esa at the front desk, who very patiently worked with us to ensure that we got all our connections to Le-Mont-Saint-Michel. He’s a treasure!!! Merci Beaucoup, Esa. Also, the staff at the restaurant (jardin), both at dinner and le petit déjeuner were all perfect. Of notable mention, the most comfortable bed ever. We didn’t want to leave:) Merci beaucoup, we’ll be back!
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place with fabulous staff and delightful dining.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Alistair

Traveled with partner
Liked: Cleanliness, staff & service
Not as grand as we would have expected and tired in some areas.
Stayed 1 night in May 2025

10/10 Excellent

Jason, SAINT GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in lovely Versailles.
Stayed 1 night in May 2025

4/10 Poor

Jon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star experience

Checked in late having travelled most of the day to be told breakfast finishes at 1030. Arrived at breakfast at 1020 to be seated in the ‘walkway’ due to the main restaurant being set up for lunch (1230) and a lot of the food not being replenished! Even after telling the reception staff of this and our first impressions being awful no apology received and a shrug of the shoulders! Room was tired and bed for daughter which should have been a double was a single. The spa area was closed and although we were advised a couple of days before hand it staggered me that they would do this over a busy Easter period. This isn’t and wasn’t a 5 star experience which was in complete contrast to the hotel we stayed in zermatt. Celebrating my wife’s 50th which although I mentioned upon booking was never recognized throughout our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025