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4.0 out of 5

"Clean and staff very nice. Room too small for 2 queen beds, hard to get by one bed to get to bathroom. Not table and chairs to sit at, was room in co ... " More

By a verified traveler on Wed 09 Nov 2022

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Dec 14 - Dec 15

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus of Birch Run/Frankenmuth ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus of Birch Run/Frankenmuth

Everyone (13) Couples (5) Family (8)
4 out of 5
Clean and staff very nice. Room too small for 2 queen beds, hard to get by one bed to get to bathroom. Not table and chairs to sit at, was room in corner. The light switch that should have controlled one light as not to hurt yourself when entering room in the dark was also the switch that turned off the refrigerator, microwave and television. We turned the switch of at night and by the time we figured the switch situation out, our left overs had spoiled and our water was warm. The draperies didn't keep the light from shining on the one bed, and had to be taped down to keep people from looking in. We were in a balcony room outside the hotel. We thought there were balcony rooms inside the main hotel area. I am handicapped but made the best of climbing multiple stairs every time we left and returned to our room. That part was probably our fault for NOT being more specific. Pool area could have been cleaner. An indoor pool with leaves and dirt on the floor is a little rare. There were no plants in the area to blame it on. The pool was very cool, the hot tub very hot.

Posted by on Nov 9, 2022

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Comment from Hotel Management

Nov 14, 2022 by Management

Thank you for your feedback.

5 out of 5
Manager was very helpful

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 12, 2022 by Management

Thank You!

4 out of 5
The hotel was fine distint to shipping was a little far

Posted by on Aug 5, 2022

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Comment from Hotel Management

Aug 9, 2022 by Management

Thank you for your feedback

5 out of 5

Posted by on Feb 13, 2022

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2 out of 5
Room was good and staff were friendly and helpful. The pool was too small for a adult and not very warm. The breakfast was a joke,worst I have ever had in a up-scale hotel Probably will stay clear of all best western No Kleenex in room, only enough shampoo for one day and put towels out in basket by door and got none back. Had to go to front desk for all issues

Posted by on Jan 31, 2022

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Comment from Hotel Management

Feb 10, 2022 by Management

Thank you for your review

5 out of 5
Slightly tricky to get to if coming from the west.

Posted by , from Elmhurst on Oct 4, 2021

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Comment from Hotel Management

Oct 6, 2021 by Management

Thank you for your feedback! We hope to see you again soon.

2 out of 5
This property was not very clean, could smell marijuana in the hallway, looked like a trap house. Room was OK but not very clean, no shampoo or other items in room you would expect. Had coffee but no cream or sugar. Opened up balcony door and the smell of pot filled our room. Didn't feel very safe. Staff was nice but would not recommend staying there. Unless that's what your looking for!

Posted by on Sep 2, 2021

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Comment from Hotel Management

Oct 6, 2021 by Management

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2 out of 5
The room was not ready by 4 check in time.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Oct 6, 2021 by Management

Thank you for your feedback. We will use this review to better your next stay.

4 out of 5
The room was good, clean and quiet. The breakfast was the worst we ever experienced. The only thing good was the coffee.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Oct 10, 2021 by Management

Thank you for your review

5 out of 5
I only stayed one night but it was very comfortable.

Posted by , from Wyoming, MI on Dec 20, 2020

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Comment from Hotel Management

Oct 10, 2021 by Management

Thank you for your review

About the Best Western Plus of Birch Run/Frankenmuth

Location 9087 Birch Run Rd, Birch Run, MI 48415

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Hotel Policies

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.