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4.1 out of 5

"The property is very clean and easy to get to and conveniently located off highway 70. The room I stayed in had a large livingroom with sofa bed, and ... " More

By a verified traveler on Mon 18 Nov 2019

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Hotel Description

Hotel near Ruidoso Downs Racetrack in Ruidoso

Close to airport

Within 3 miles (5 km) of this Ruidoso hotel, you'll find Ruidoso Downs Racetrack and Pillow's Funtrackers. Hubbard Museum of the American West and Cree Medows Public Golf Course are also within 3 miles (5 km).

Renovated in 2015

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.

Free WiFi, comfy beds

The 69 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with satellite channels, and other amenities include refrigerators and microwaves.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Dec 7 - Dec 8

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection

Everyone (8) Couples (1) Family (5)
4 out of 5
Quiet

Posted by on Jul 3, 2021

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Comment from Hotel Management

Sep 19, 2021 by Manager

We appreciate the comments, especially with regards to your opinion of our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2 out of 5
They changed the name of the hotel. The marque didnt say Quality Inn & Suites. It gave an entirely different name. I drove past the hotel 3 times not knowing about the name change. Finally I called & the clerk told me, oh yeah, we changed the name.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Sep 19, 2021 by Manager

Thank you for sharing this honest review and feedback about our clerk. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

3 out of 5

Posted by on Feb 28, 2021

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Comment from Hotel Management

Sep 19, 2021 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

5 out of 5
The property is very clean and easy to get to and conveniently located off highway 70. The room I stayed in had a large livingroom with sofa bed, and a large separate bedroom area with 2 queen beds, which was great for our party of six to feel roomy and comfortable. Shower has a super soft water and helped us feel refreshed and clean. Breakfast is hot and the staff is attentive, with so many choices including freshly ground coffee maker! There is an inviting indoor pool and hot spa. Only negative is, being Christian, there is an Indian God statue in the lobby which does not offend me personally. I do respect other's beliefs. But if someone would be put off by it, you may not want to stay here. This was a super comfortable hotel and worth the price. Thanks Quality Inn & Choice Hotels for another quality choice.

Posted by on Nov 18, 2019

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5 out of 5
Room was very clean, the bed was very comfortable.

Posted by on Sep 4, 2019

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4 out of 5
Everything but the placement of the coffee maker and drinking cups was fine. These items that are used for consuming things to drink should not be stored in the bathrooms. Other hotels/motels have them in the same areas as the microwaves and refrigerators.

Posted by on Apr 29, 2019

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5 out of 5

Posted by on Mar 30, 2019

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2 out of 5
The curtains in the room wouldn’t close and there were light poles right outside our room, so it was very bright at night and hard to fall asleep. Also, when checking in the man checking us in was very rude and not personable. Our towels in the room had stains on them. The breakfast was so gross and not very many healthy options besides 1 fruit bowl. Lastly, the pool was dirty and over crowded made it uncomfortable to swim.

Posted by on Mar 16, 2019

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4 out of 5
Great hotel for the price. The pool was a little dirty, but there were a lot of people in the pool the night before. Other than that, great hotel.

Posted by on Mar 10, 2019

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5 out of 5

Surprising experience

Pros: MOST EVERYTHING
Cons: NOTHING
Location: CLOSE TO SHOPPING, RACETRACK, AND CASINOS
THE ROOM WAS VERY CLEAN AND COMFORTABLE. THE BED AND PILLOWS WERE JUST RIGHT. THE BREAKFAST WAS ONE OF THE BEST WE HAVE EVER HAD IN AN OVERNIGHT STAY. WILL MOST CERTAINLY STAY THERE AGAIN.

Posted by , from RETIRED on Jun 30, 2018

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About the Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection

Location 26070 US Highway 70, Ruidoso, NM 88345

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Spa tub

The following facilities are closed on Wednesday and Thursday:

  • Spa tub

Property Features

Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection. Self parking is free. A complete renovation of Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection was completed in December 2015. This Ruidoso hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 2 levels
  • Built in 1981
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection offers 69 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Ruidoso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 5.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Ruidoso
  • Quality Ruidoso
  • Quality Inn Suites Ruidoso Hwy 70

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.