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Mercure Rouen Centre Cathedrale

Property class: 4
4-star hotel near Rouen Cathedral

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Photo gallery for Mercure Rouen Centre Cathedrale

Exterior
Minibar, in-room safe, blackout drapes, soundproofing
Daily to-go breakfast (EUR 20 per person)
Reception
Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪8 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Classic Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(13 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed (Cathedral View)

Suite, 1 King Bed with Sofa bed (Cathedral View) | Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed (Cathedral View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Rouen

Heart of Rouen.A stay at this Rouen City Centre hotel places you steps from Rouen Cathedral and within a 5-minute walk of Church of Saint-Maclou. Gros Horloge and Saint-Ouen Church are also within half a mile (1 km).

What's nearby

  • Rouen Cathedral - 1 min walk - 0.1 miles
  • Gros Horloge - 3 min walk - 0.2 miles
  • Church of Saint-Maclou - 3 min walk - 0.2 miles
  • Saint-Ouen Church - 4 min walk - 0.3 miles
  • Tour Jeanne d'Arc - 8 min walk - 0.5 miles

Getting around

  • Palais de Justice Tram Station - 5 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • ‪L'Odas - ‬1 min walk
  • ‪Dame Cakes - ‬2 min walk
  • ‪Les Macarons de Grand' Mère Auzou - ‬1 min walk
  • ‪Susette - ‬3 min walk
  • ‪Brasserie Paul - ‬3 min walk

About this property

Mercure Rouen Centre Cathedrale

4-star hotel near Rouen Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

  • 125 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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4.8 out of 5, Exceptional, 799 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

How close is Mercure Rouen Centre Cathedrale to the airport?

Mercure Rouen Centre Cathedrale is 9.2 mi (26-min drive) away from the Rouen (URO-Rouen - Seine Valley) airport, the closest popular airport to the property.

Does Mercure Rouen Centre Cathedrale have an airport shuttle?

Airport shuttle services are not available at Mercure Rouen Centre Cathedrale.

Does Mercure Rouen Centre Cathedrale offer free breakfast?

Free breakfast isn’t provided at Mercure Rouen Centre Cathedrale, but to-go breakfast is offered for a fee of EUR 20 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Mercure Rouen Centre Cathedrale?

No, there is no casino at this hotel.

What time is check-in at Mercure Rouen Centre Cathedrale?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Rouen Centre Cathedrale?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Mercure Rouen Centre Cathedrale have a pool?

Mercure Rouen Centre Cathedrale does not have a pool.

Does Mercure Rouen Centre Cathedrale have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Rouen Centre Cathedrale have a spa?

There are no spa services available at this hotel.

How close is Mercure Rouen Centre Cathedrale to downtown Rouen?

Mercure Rouen Centre Cathedrale is 0.2 mi away from Rouen.

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Pascal

Stayed 2 nights in Jan 2026

10/10 Excellent

AUGUSTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERSONNEL ACCUEILLANT
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very friendly staff...super efficient check in/out. Location perfect for a City break....you can walk anywhere in a few minutes!
Stayed 5 nights in Dec 2025

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities
Spacious room. Super clean hotel. Very friendly, warm staff from welcome to check out.
Stayed 1 night in Dec 2025

6/10 Okay

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking access is terrible Bar menu is poorly done and very limited. No espresso all day. Only privilege rooms I was told? Staff trying to accommodate but can’t flex with management decisions. Breakfast buffet overpriced. We went to nice cafe around the corner…. Great location once the car is parked…
Stayed 2 nights in Dec 2025

2/10 Terrible

Sophie

Liked: Cleanliness
Disliked: Staff & service
Réceptionniste qui me demande une empreinte bancaire alors que je lui ai dit qu'il n y a pas de consommation et qui insiste lourdement et incapable de savoir se servir d un ordinateur Il dit qu'il est le responsable alors qu après il dit qu'il est simple réceptionniste Venue plusieurs fois mais ça sera la dernière en plus les autres Mercure mettent a disposition une bouteille d'eau et ici non Vraiment très déçue et ne recommande pas
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Staff helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities
localisation idéale
Stayed 2 nights in Nov 2025

8/10 Good

Gillian

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien situé au pied de la cathédrale avec parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Amihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, though it’s not easy if you arrive in a car. Excellent breakfast, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yukako

Stayed 2 nights in Oct 2025

10/10 Excellent

Auguste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/O
Stayed 1 night in Oct 2025

8/10 Good

J Douglas, Edmonton

Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Stayed 5 nights in Oct 2025

8/10 Good

Naoko, New York

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in terrific location. Driving to it and parking at the property is not for the faint of heart- optimally park elsewhere or come by train.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is adequate and clean. Location is great and near attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us. Our room wasn’t overly spacious but was well kept and comfortable. Beautiful view of the cathedral from our balcony. The church bells on Sunday morning were amazing! Parking is available under the hotel. Accessing the parking was an interesting adventure as we navigated through what are typically pedestrian walkways with automated bollards. We managed to catch an incredible light show one evening on the exterior of the cathedral. We definitely would stay here again!
Cathedral
Cathedral Light Show
Cathedral Light Show
Mercure Garage Entrance
Stayed 2 nights in Aug 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, helpful staff, spacious room. V. Good breakfast. Room could use an update/redecoration.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really good, very convenient
Stayed 3 nights in Aug 2025