2/10 Terrible
James
Mar 12, 2025
Booked for 5 guests last minute for the same night but a mistake changing my search pushed the booking 1 week ahead. Noticed immediately afterwards and tried to call but no answer on phone so started a chat with expedia. As I needed to book rooms urgently I was advised to make a new booking while they tried to contact hotel to cancel. Hotel refused and I ended up paying for 2 full stays for 5 people. One of which is wasted. No flexibilty even for a large order so very disappointed.
James
Stayed 1 night in Mar 2025