6/10 Okay
Stuart D.
Aug 13, 2025
Disliked: Cleanliness
We met the gardener on arrival who showed us the best he could, as we didn’t speak Italian, the key features of the house. The location was perfect, rural not touristy and peaceful. The house was large, pool looked great and grounds extensive.Unfortunately the house was dirty, the kitchen lacked many items and what equipment was there was poor. I had to go out and buy Wine Glasses (in Italy!), there were no scissors for example and only 1 tray in the oven with no shelves. There were electrical sockets hanging out of the walls which have been evidently for a number of years looking at the reviews of which some didn’t actually work and it was so hot at night, the fans provided were inadequate so we had to go out and spend our own money on fans that actually did the job and left them. The pool area was great but there were only 4 cheap sun loungers for a family of 8 of which 3 of them the legs kept collapsing. During the 3 week stay the cleaner would come once a week to change the beds and would literally wipe over the bathrooms and mop the floors upstairs but there was still hair & debris all over the house. On booking the villa I believed I was paying in whole for the property. Upon arrival we were short of bedding, when I enquired with the owner he said he wasn’t a hotel and billed me for the extra (so called) cleaning and bedding. He hadn’t read the list of names he’d asked me to send.For what it cost I expect 5 stars not 3 and I won’t be using this site again
Stuart D.
Stayed 21 nights in Jun 2025