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"Room was not ready at check in. waitrd 1 hour for room. " More

By a verified traveler on Sun 27 Jan 2019

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Hotel Description

Enjoy the outdoor pool at this Corona hotel

In Corona

You'll find Fender Museum and Corona Regional Medical Center within 2 miles (3 km) of this hotel. Corona Heritage Park and Museum and Lake Norconian are also within 6 miles (10 km).

Outdoor pool

This hotel features an outdoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, dry cleaning, and luggage storage are also on offer.

Free WiFi, refrigerators

In addition to free WiFi, the 81 guestrooms offer refrigerators and microwaves. Free local calls, showers, and free toiletries are also available.

Accessible 1 Queen Bed, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$89* Per night/room Nov 1 - Nov 2

1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Queen Bed, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Double Beds, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed - Newly Renovated Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Del Sol ratings based on 9 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Del Sol

Everyone (7) Family (2)
1 out of 5

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 19, 2021 by Guest Experience Team

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

1 out of 5
I did not end up staying at this property because they gave my room away. The front desk was rude and did not want to help at all.

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by sandy

thank you for your feedback. we apologize for the inconvenience, matters will be taken upon the situation, therefore it will not repeat itself.

4 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 4, 2019 by Manager

Thank you for your feedback!

3 out of 5
Room was not ready at check in. waitrd 1 hour for room.

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 31, 2019 by Paulina

I apologize for not exceeding your expectations. Your satisfaction is important to us and we will use your feedback to provide great guest service to our guest.

5 out of 5
Conveniently next to the I-91, but still quiet and did not feel highway presence. Thanks to the staff for a clean and friendly stay. The conditions of the room and amenities perfectly match expectations.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 2, 2019 by Best Western Corona

Thank you for taking the time to fill out our survey. We take great pride in our property and guest service. We appreciate your business and hope to see you soon.

2 out of 5
Cons: Overall maintenance of facility. A/C did not work. Vent was extremely dirty. Bathroom doorknob was close to falling off. Carpet was filthy.
Would not recommend this facility! Badly in need of updating or, at the very least, a deep cleaning and overall maintenance review.

Posted by , from UT on Aug 28, 2017

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Comment from Hotel Management

Aug 30, 2017 by Julie

Dear Tom, So sorry that you didn't enjoy your stay at our property. Appreciate your taking the time to post a review and provide us with feedback. Not sure what went wrong with your room but we will definitely look into it. Thank you again.

4 out of 5

Needed local place to stay while visiting family

Pros: The convenience to where I needed to be and the price. Also, the staff was very friendly and helpful.
Cons: The power to the outlets needs to be maintained and checked to make sure things like the refrigerator works.
My daughters and I are from Las Vegas and were visiting some family that lives in Norco -- real close to this hotel and we just needed a place to rest and sleep for the one night. We arrived late to check in and that process was just okay because we had to stand outside the office at the window in a neighborhood area that does not seem really safe. It would have been better if the staff in the office area would have verified we had a reservation and then let me come in to do the check in process. Instead my male cousin felt the need to stay with me until we were all checked in. When we got to the room it was as I expected (size of beds and room, etc). We were tired and so pretty much went right to sleep. The beds were comfortable but the only problem was that most of the outlets were not working and most important the ones for the refrigerator were not working at all so we were not able to refrigerate the food we had brought with us on our trip (nor were we able to freeze our ice packs). However, the free breakfast was fulfilling -- and one of the staff members even helped me to bring up food to my daughters in our room (as they were still sleeping when the breakfast time was almost over). Overall the hotel was what we expected other than the inconvenience of the non-working outlets. It appears they are trying to revamp the hotel to make it more appealing and it seems okay, but this would be something that needs to be fixed. Kathy from LV

Posted by , from Las Vegas, NV on Jul 20, 2017

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5 out of 5

nice hotel

Pros: close to all the things we needed to see and do.
Cons: quieter walls and ceilings
Location: Corona, right off the 210, close to parks, shopping, Tom's Farms, and eateries
very clean, all personal very nice, Walls a little thin . I liked the late check-out

Posted by , from High Desert on Feb 27, 2017

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3 out of 5

Easy to get around Corona

Pros: Location
This hotel is located in a great spot to access all of the areas around the Inland Empire. The price is reasonable, the facility is clean and well cared for and the staff is nice.

Posted by , from Maine on Nov 11, 2015

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hotel Del Sol offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. There's an onsite business center. Hotel Del Sol also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Corona hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 2 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: North Main Corona Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Del Sol offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers. This Corona hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pre-paid credit/debit cards are not accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Corona
  • Best Western Motel Corona
  • Corona Best Western
  • Best Western Corona Motel
  • Hotel Del Sol Hotel
  • Best Western Corona
  • Hotel Del Sol Corona
  • Hotel Del Sol Hotel Corona
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.