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"Great place to stay. My kids and I enjoyed our stay. Pool was very relaxing. Professional, and friendly customer service. " More

By a verified traveler on Tue 23 Jul 2019

Hotel Description

Enjoy the outdoor pool at this Moreno Valley hotel

In Moreno Valley

You'll be within 9 miles (15 km) of University of California-Riverside and 12 miles (20 km) of Riverside Convention Center with a stay here. Box Springs Mountain Reserve Park is within 3 miles (5 km) and University of California Riverside Botanic Gardens is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a fitness center. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a garden are also on offer.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Apr 13 - Apr 14

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Moreno Hotel & Suites ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Moreno Hotel & Suites

Everyone (4) Family (1)
5 out of 5

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 26, 2020 by Best Western

Thank you for staying with us!

2 out of 5
The bed was very uncomfortable, floor tile was damaged, bathtub damaged / dirty.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 22, 2019 by BEST WESTERN

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1 out of 5
TERRIBLE!!! DO NOT STAY HERE!!!!!!!! We came to This Best Western from out of town.

Posted by on Sep 1, 2019

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5 out of 5
Great place to stay. My kids and I enjoyed our stay. Pool was very relaxing. Professional, and friendly customer service.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 25, 2019 by Best Western Moreno Hotel

Thank you for your feedback. We value your business and hope to see you again soon.

5 out of 5
Staff is great, location is perfect for our needs. Stay there every Christmas. Very close to Christmas party location.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 18, 2018 by Best Western Moreno Hotel

Thank you for staying with us, we appreciate your business. We hope to see you again soon.

3 out of 5

Close to Freeway, restaurants and shopping.

Pros: Close to I-215 Freeway
Location: Perris Valley Skydiving is 10 minutes away.
Close to Freeway, restaurants and shopping. Easy access to major highways. Nice setting. Room and facilities about normal for the price. Clean and comfortable. Breakfast was better than expected.

Posted by , from Washington State on Mar 24, 2015

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3 out of 5

Nonexistant Management

Front desk staff was friendly and helpful. Could not figure out how to get heat in the room; it took maintenance about half an hour to get it running once they found the directions. Had to move to another room due to a roof leak that got clothing all wet. The second room smelled like cat urine. Had to call the front desk at 11:30 pm about the excessive noise and barking dog in the room next door (no animals allowed). The carpet was beyond filthy, my feet actually made black footprints in the shower after walking barefoot in the room. Asked to speak to the Manager when checking out, but was advised he wouldn't be in until the following day and we could talk to him then. Pointed out to front desk clerk that since we were checking out we wouldn't be there when he returned. The clerk made notes about the issues and said we would be contacted and given some sort of adjustment within two days. Have yet to get a response.

Posted by on Dec 22, 2008

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5 out of 5

**nice**

I've coming to this hotel for the past few years when I attend the races @ Perris Auto Speeway and I will continue to do so. Friendly and helpfull staff.

Posted by on Nov 9, 2006

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4 out of 5

great stay

This is a very nice hotel if in the area again i would stay for the price

Posted by on Jun 28, 2006

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About the Best Western Moreno Hotel & Suites

Location 24840 Elder Ave, Moreno Valley, CA 92557

Property Features

Best Western Moreno Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Best Western Moreno Hotel & Suites also features multilingual staff, a garden, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this Moreno Valley hotel.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (44.2 km / 27.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 12.50 (subject to availability)
  • Late check-out fee: USD 12.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Moreno
  • BEST WESTERN Moreno Hotel
  • Moreno Hotel
  • Moreno Valley Best Western
  • BEST WESTERN Moreno Hotel Moreno Valley
  • BEST WESTERN Moreno Moreno Valley
  • Moreno & Suites Moreno Valley
  • Best Western Moreno Hotel & Suites Hotel
  • Best Western Moreno Hotel & Suites Moreno Valley
  • Best Western Moreno Hotel & Suites Hotel Moreno Valley

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.
url importing https://www.travelocity.com/Riverside-Hotels-Best-Western-Moreno-Hotel-&-Suites.h26951-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.