- Check-in time starts at 3 PM
- Check-in time ends at 5:30 AM
- Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To check in after office hours, guests can pick up a key and instructions from the pick-up box at the Casa Islena office door.
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Debit cards not accepted
- Staffed front desk
- Children stay free - maximum age 12
- Social distancing measures are in place
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Guests will be asked to pay the following charges at the property:
- Resort fee: USD 9.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately USD 12–30 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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