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Embassy Suites by Hilton Charleston Airport Convention Ctr

3.5 star property
Hotel near North Charleston Coliseum and Performing Arts Center in North Charleston

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Charleston Airport Convention Ctr

Free daily buffet breakfast
1 bedroom, premium bedding, pillowtop beds, in-room safe
Terrace/patio
Interior detail
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free airport shuttle

Explore the area

View in a map
5055 International Blvd, North Charleston, SC, 29418-5963
  • Charleston Area Convention Center
    ‪6 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪10 min walk‬
  • Charleston Tanger Outlets
    ‪11 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Pure Wellness)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Pure Wellness)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (2 Room, Corner)

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (2 Room, Corner)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Hearing Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Hearing Accessible

8.8 out of 10
Excellent
(13 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • 1194 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Corner

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hospitality Suite, 1 King Bed

Hospitality Suite, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV, pay movies

Hospitality Suite, 1 King Bed

  • 530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed (Wellness, In-room air purification)

7.8 out of 10
Good
(8 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Queen and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Suite Two Queen and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(38 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

32-inch flat-screen TV with cable channels, TV, pay movies

Standard Suite One King and One Sofa Bed Non-Smoking

8.0 out of 10
Very good
(48 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (2 Room)

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (2 Room)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Suite, 2 Queen Beds, Non Smoking, Corner

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 530 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

  • 530 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner (Bathtub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Corner (Bathtub)

  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Corner (Bathtub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds, Corner (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Homewood Suites by Hilton North Charleston

North Charleston
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 599 reviews
$122 nightly
The price is $139
Oct 5 - Oct 6
Total with taxes and fees
Homewood Suites by Hilton North Charleston

About the neighborhood

North Charleston

Near the airport.Stay at this North Charleston hotel and you'll be within half a mile (1 km) of North Charleston Coliseum and Performing Arts Center and 9 miles (15 km) of Medical University of South Carolina. Also within 9 miles (15 km) are College of Charleston and South Carolina Aquarium.

What's nearby

  • Charleston Area Convention Center - 6 min walk - 0.3 miles
  • North Charleston Coliseum and Performing Arts Center - 10 min walk - 0.6 miles
  • Charleston Tanger Outlets - 11 min walk - 0.6 miles
  • Riverfront Park - 8 min drive - 3.6 miles
  • United States Air Force Charleston Air Force Base - 8 min drive - 5.1 miles

Getting around

  • Charleston Station - 4 min drive
  • Charleston Intl. Airport (CHS) - 4 min drive

Restaurants

  • ‪Culver's - ‬15 min walk
  • ‪Prophet Coffee - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬14 min walk

About this property

Embassy Suites by Hilton Charleston Airport Convention Ctr

Hotel near North Charleston Coliseum and Performing Arts Center in North Charleston
Embassy Suites by Hilton Charleston Airport Convention Ctr offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a business center and limo/town car service. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Charleston Airport Convention Ctr was completed in April 2025.

This North Charleston hotel is smoke free.

  • 255 guestrooms or units
  • 9 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Free daily buffet breakfast

Hyatt Place Charleston Airport/Convention Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,074 reviews
$90 nightly
The price is $102
Sep 16 - Sep 17
Total with taxes and fees
Hyatt Place Charleston Airport/Convention Center

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:00 PM
  • Limo/town car service
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 4.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Airport/North
Embassy Suites by Hilton Charleston Airport Convention Ctr Hotel
Embassy Suites Airport/North Hotel
Embassy Suites Airport/North Hotel Charleston
Embassy Suites North Charleston Airport/Hotel & Convention Hotel
Embassy Suites North Charleston Airport/Hotel & Convention

Frequently asked questions

How close is Embassy Suites by Hilton Charleston Airport Convention Ctr to the airport?

Embassy Suites by Hilton Charleston Airport Convention Ctr is 2.4 mi (4-min drive) away from the Charleston Intl. Airport (CHS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Charleston Airport Convention Ctr?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charleston Airport Convention Ctr on Sep 21, 2025 start from $100.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr have an airport shuttle?

Embassy Suites by Hilton Charleston Airport Convention Ctr offers a free airport shuttle, available during limited hours.

How close is Embassy Suites by Hilton Charleston Airport Convention Ctr to the beach?

This hotel is 15.3 mi (24-min drive) from Sunrise Park Beach.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr offer free breakfast?

Embassy Suites by Hilton Charleston Airport Convention Ctr offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Charleston Airport Convention Ctr?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton Charleston Airport Convention Ctr?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr have a pool?

Embassy Suites by Hilton Charleston Airport Convention Ctr features an indoor pool.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Charleston Airport Convention Ctr have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Charleston Airport Convention Ctr to downtown North Charleston?

Embassy Suites by Hilton Charleston Airport Convention Ctr is 2.5 mi away from North Charleston.

Embassy Suites by Hilton Charleston Airport Convention Ctr Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1007 reviews
Rating 8 - Good. 196 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 100 out of 1007 reviews
Rating 2 - Terrible. 109 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ED, LAKE CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
It was great,
Stayed 1 night in Aug 2025

10/10 Excellent

Rose, Johns Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went the extra mile for us when we checked in after a very drive to attend a funeral. We will definitely stay here afain
Stayed 1 night in Aug 2025

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the free drinks and breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

CHERYL

Stayed 1 night in May 2025

10/10 Excellent

Laconya

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was great. Only thing that would have improved it was a walk in shower.
Stayed 2 nights in Jun 2025

8/10 Good

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great, with the made to order omelets. Rooms were clean and updated. The pool was great for our kids. I just had to ask several times for someone to make up the sleeper sofa, and bring up the pack n play- but I feel like that’s pretty typical with hotels across the board.
Stayed 1 night in Jun 2025

10/10 Excellent

Dagmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean convenient in terms of location. I love the breakfast menu and the staff was great . Thank you
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Diane

Business traveler
Disliked: Staff & service
Front desk was rude and inconsiderate At 3:50pm I asked to check in and they said no Dirty towels in bathroom Bathroom leaks water Could not charge meal to room or corporate card At checkout no consideration for inconveniences The cook to order seemed stressed and never smiled
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

8/10 Good

Nola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very noisy. The bar is open to late at night.
Stayed 1 night in May 2025

10/10 Excellent

roberta

Liked: Amenities
Great staff. Enjoyed the cocktail and snacks!
Stayed 1 night in May 2025

10/10 Excellent

LaShanta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so great! I really enjoyed the property!!!
Stayed 2 nights in May 2025

10/10 Excellent

Renee

Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

This was our second stay at an Embassy, and it did not disappoint. The staff was friendly and kind. We were there on the first day of the opening of the new breakfast area. Super nice. Overall, a perfect stay
Stayed 1 night in Mar 2025

6/10 Okay

Pelham

Stayed 1 night in Mar 2025

10/10 Excellent

Quinton

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in May 2025

10/10 Excellent

Giovanny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing service and room. I forgot a tooth brush at home and thankfully the front desk got me one at 1 am. Thank you for the amazing stay.
Stayed 1 night in May 2025

2/10 Terrible

Issac

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service dint have my room Won’t help at all
Stayed 2 nights in May 2025

6/10 Okay

Anthony, Greenwood

Traveled with family
The room safe was locked out when we arrived. The staff was asked to open it so we could use it, but they did not send anyone to get it open. More than one request was made. I have always liked Embassy Suites, so I am very disappointed in the local staff.
Stayed 4 nights in May 2025

2/10 Terrible

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I arrived early at about 1 pm. I asked if I could have an early check in because I had a funeral I needed to get ready for. The room was ready and they said yes but it a $75 fee to check in early. I spoke to another guest and they arrived earlier than I did and they were only charged $35. I think it is ridiculous if the room is ready and I am 3 hours early that I have to pay a fee. Never have I ever been charged a fee like that at any other hotel and why would the fee not be the same for other guests. To add to it the front desk staff did not want to explain why I was being charged a fee. I will not be returning to this hotel.
Stayed 1 night in May 2025