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AC Hotel General Álava by Marriott

3.0 star property
3-star family-friendly hotel, connected to the convention center in Lovaina

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Photo gallery for AC Hotel General Álava by Marriott

Gym
Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast (EUR 14.30 per person)
Gym
Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009
  • Popular LocationCathedral of Santa Maria de Vitoria10 min walk
  • Popular LocationVirgen Blanca Square12 min walk
  • Popular LocationMendizorroza Stadium4 min drive
  • AirportVitoria (VIT)10 min drive

Room options

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About the neighborhood

Vitoria-Gasteiz

City center stay.You'll be steps from Europa Conference and Exhibition Centre and within a 10-minute walk of Museo de Ciencias Naturales with a stay at this Lovaina hotel. Mural Eskuz-Esku Crecimiento and House No. 27 are also within half a mile (1 km).

What's nearby

  • Cathedral of Santa Maria de Vitoria - 10 min walk
  • Virgen Blanca Square - 12 min walk
  • Plaza de Espana - 13 min walk
  • University of the Basque Country - 4 min drive
  • Mendizorroza Stadium - 4 min drive

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria (VIT) - 10 min drive

Restaurants

  • Panaderia - Pasteleria Diago - 4 min walk
  • Toba's Tavern - 4 min walk
  • Bar Batela - 4 min walk
  • Aupa - 5 min walk
  • Goliat - 4 min walk

About this property

AC Hotel General Álava by Marriott

3-star family-friendly hotel, connected to the convention center in Lovaina
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 2616 square feet (243 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly AC Hotel General Álava by Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2616 sq ft of conference space
  • 243 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel General Álava by Marriott offers 107 accommodations with safes and hair dryers. Plasma televisions come with digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Crib
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (EUR 8 per 24-hour period)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available for a fee: EUR 14.30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Plasma TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.30 per person
  • Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

How close is AC Hotel General Álava by Marriott to the airport?

AC Hotel General Álava by Marriott is 6.8 mi (10-min drive) away from the Vitoria (VIT) airport, the closest popular airport to the property.

Does AC Hotel General Álava by Marriott have an airport shuttle?

Airport shuttle services are not available at AC Hotel General Álava by Marriott.

Does AC Hotel General Álava by Marriott offer free breakfast?

Free breakfast isn’t provided at AC Hotel General Álava by Marriott, but buffet breakfast is offered for a fee of EUR 14.30 per person.

Is there a casino at AC Hotel General Álava by Marriott?

No, there is no casino at this hotel.

What time is check-in at AC Hotel General Álava by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at AC Hotel General Álava by Marriott?

Free parking is not available at this hotel. Self parking is available for EUR 17 per day.

Does AC Hotel General Álava by Marriott have a pool?

AC Hotel General Álava by Marriott does not have a pool.

Does AC Hotel General Álava by Marriott have a restaurant?

AC Hotel General Álava by Marriott is home to AC Lounge, which features Mediterranean cuisine.

Does AC Hotel General Álava by Marriott have a spa?

There are no spa services available at this hotel.

How close is AC Hotel General Álava by Marriott to downtown Vitoria-Gasteiz?

AC Hotel General Álava by Marriott is 0.5 mi away from Vitoria-Gasteiz.

AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 112 out of 331 reviews" "
Rating 8 - Good. 157 out of 331 reviews" "
Rating 6 - Okay. 42 out of 331 reviews" "
Rating 4 - Poor. 14 out of 331 reviews" "
Rating 2 - Terrible. 6 out of 331 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aleksander

Stayed 1 night in Nov 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kujtim

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 4 nights in Sep 2023

6/10 Okay

Jackeline

Improve rooms
Stayed 5 nights in Sep 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and friendly staff. Convenient to old town and Congreso building
Stayed 1 night in Jun 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Stayed 1 night in Jun 2022

6/10 Okay

Timothy M

Disliked: Property conditions & facilities
Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Stayed 3 nights in Oct 2021

6/10 Okay

Héctor

Disliked: Property conditions & facilities, room comfort
Outdated premises. Sub-standard
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 6 nights in Jul 2019