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AC Hotel General Álava by Marriott

3.0 star property
3-star hotel in Lovaina, connected to the convention center

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Photo gallery for AC Hotel General Álava by Marriott

Lobby
Gym
In-room safe, desk, blackout drapes, soundproofing
Interior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009
  • Place, Europa Conference and Exhibition Centre
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria de Vitoria
    ‪11 min walk‬
  • Place, Virgen Blanca Square
    ‪11 min walk‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

About the neighborhood

Vitoria-Gasteiz

City center stay.You'll be steps from Europa Conference and Exhibition Centre and within a 10-minute walk of House No. 27 with a stay at this Lovaina hotel. Museo de Ciencias Naturales and Mural Eskuz-Esku Crecimiento are also within half a mile (1 km).

What's nearby

  • Europa Conference and Exhibition Centre - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 0.6 miles
  • Virgen Blanca Square - 11 min walk - 0.6 miles
  • Plaza de Espana - 13 min walk - 0.7 miles
  • University of the Basque Country - 18 min walk - 1.0 mile

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Panadería Pastelería Diago - ‬4 min walk
  • ‪Goliat - ‬4 min walk
  • ‪AUPA! - ‬4 min walk
  • ‪Sant Rhu - ‬5 min walk
  • ‪Cafetería E'Jazz - ‬5 min walk

About this property

AC Hotel General Álava by Marriott

3-star hotel in Lovaina, connected to the convention center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Event space at this hotel measures 2616 square feet (243 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at AC Hotel General Álava by Marriott. Limited free parking is available on a first-come, first-served basis.

This 3-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2616 sq ft of conference space
  • 243 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel General Álava by Marriott offers 107 accommodations with safes and hair dryers. Plasma televisions come with digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

Similar properties

Lobby sitting area
B&B Hotel Vitoria General Alava
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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 79 reviews
$96 nightly
The price is $106
Aug 30 - Aug 31
Total with taxes and fees
B&B Hotel Vitoria General Alava

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (EUR 8 per 24-hour period)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14.30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Plasma TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.30 per person
  • Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

How close is AC Hotel General Álava by Marriott to the airport?

AC Hotel General Álava by Marriott is 7.3 mi (20-min drive) away from the Vitoria (VIT) airport, the closest popular airport to the property.

Does AC Hotel General Álava by Marriott have an airport shuttle?

Airport shuttle services are not available at AC Hotel General Álava by Marriott.

Does AC Hotel General Álava by Marriott offer free breakfast?

Free breakfast isn’t provided at AC Hotel General Álava by Marriott, but buffet breakfast is offered for a fee of EUR 14.30 per person.

Is there a casino at AC Hotel General Álava by Marriott?

No, there is no casino at this hotel.

What time is check-in at AC Hotel General Álava by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at AC Hotel General Álava by Marriott?

This hotel offers free self parking.

Does AC Hotel General Álava by Marriott have a pool?

AC Hotel General Álava by Marriott does not have a pool.

Does AC Hotel General Álava by Marriott have a restaurant?

AC Hotel General Álava by Marriott is home to AC Lounge, which features Mediterranean cuisine.

Does AC Hotel General Álava by Marriott have a spa?

There are no spa services available at this hotel.

How close is AC Hotel General Álava by Marriott to downtown Vitoria-Gasteiz?

AC Hotel General Álava by Marriott is 0.5 mi away from Vitoria-Gasteiz.

AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 112 out of 332 reviews
Rating 8 - Good. 158 out of 332 reviews
Rating 6 - Okay. 42 out of 332 reviews
Rating 4 - Poor. 14 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and friendly staff. Convenient to old town and Congreso building
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Kujtim

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Jackeline

Improve rooms
Stayed 5 nights in Sep 2023
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Sjoerd

Liked: Cleanliness
Disliked: Property conditions & facilities
Ac was broken
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Lluís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy recomendable.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

JUSTO GARCÍA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clásico AC.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ideal para visitar el centro de la ciudad

Todo perfecto!👍
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

MANUEL

Liked: Cleanliness, staff & service
La habitación daba a un patio interior muy ruidoso y sin luz. El aire acondicionado hace mucho ruido y hay que apagarlo para dormir
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima opção, satisfeito com a escolha.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura elegante Camera piccola ma con tutti i comfort Stanze un po’ rumorose per via delle pareti non insonorizzate
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
È andato tutto bene: personale cordiale e disponibile, camera spaziosa e pulita.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera molto piccola ma funzionale. Doccia rotta e finestra che dava su altre stanze
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service
Algunos elementos de la habitación pueden requerir pequeñas reparaciones o cambios.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien. Bien situando buena limpieza e instalaciones
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor elección

Como siempre, la estancia en el hotel fue impecable. La habitación fantástica y el servicio inmejorable. Está muy céntrico y en un lugar tranquilo y accesible. Sin duda, si he de volver a Vitoria, volveré a él.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay tranquilidad y silencio. No me gusto el baño porque era pequeño, poca luz, espejo lejos para maquillarte
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Jose Bernardo

Liked: Cleanliness, staff & service
Excelente en todos los sentidos, como siempre que nos hemos alojado aquí
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Mariasol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y cómodo
Verified review

10/10 Excellent

Antonio de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífico

Todo muy bien. Personal muy amable
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Jean-Charles

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bruit et problème parking

Chambres très petite, non insonorisée. Parking sur place cependant place avec rambarde en hauteur difficile à détecter en marche arrière. Pare-brise fracturé. 1 accident par semaine selon le responsable du parking. Aucune mise en garde préalable.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Al llegar a la habitación estaba fría.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado en una de las vías importante de Vitoria ,buen recibimiento en recepción ,la habitación standar correcta ,buena cama ,cómoda .
Stayed 1 night in Nov 2022

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