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Hotel Description

4-star hotel in Lovaina

Central Vitoria-Gasteiz getaway

Within a 10-minute walk of this Lovaina hotel, you'll find Florida Park and Cathedral of Mary Immaculate. Armory Museum of Alava and Palace of Ajuria Enea are also within half a mile (1 km).

Business services

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Traveling on business? Take advantage of the laundry service and onsite conference space.

Free WiFi, flat-screen TVs

The 149 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and minibars. Other amenities include room service, down comforters, and hair dryers.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$74* Per night/room Jun 27 - Jun 28

Club Double Room (Silken Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Parking Included)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Hotel Silken Ciudad de Vitoria

Location Portal De Castilla 8, Vitoria-Gasteiz, Alava 1008

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available. This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Dining venue
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vitoria (VIT) (13.9 km / 8.6 mi)
  • Train station: Vitoria (VIO-Vitoria-Gasteiz Train Station) (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property Registry Number - HVI00344
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silken Ciudad
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad Vitoria
  • Silken Ciudad de Vitoria
  • Silken Ciudad De Vitoria
  • Hotel Silken Ciudad de Vitoria Hotel
  • Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.