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"Lobby was nice. Bed ok. Nice pillows and comforters. The mattress was hard but not saggy. The TV was limited, no news channels. The pool was a 10’ wal ... " More

By a verified traveler on Tue 08 Oct 2019

Hotel Description

4-star romantic hotel near Laugavegur

In Reykjavik

Within a 15-minute walk of this Laugardalur hotel, you'll find Laugavegur and Laugardalslaug Geothermal Pool. Hallgrimskirkja and Perlan are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 312 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, hair dryers, and safes.

Atrium view twin room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$107* Per night/room Jan 31 - Feb 1

Atrium View Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

External View Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tower View Twin Room with Spa Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite with Spa Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

External view twin room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Hotel Reykjavik ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Reykjavik

Everyone (3) Couples (2) Family (1)
3 out of 5
Lobby was nice. Bed ok. Nice pillows and comforters. The mattress was hard but not saggy. The TV was limited, no news channels. The pool was a 10’ walk away. We were told taking towels from the hotel was forbidden. We went on a tour from the hotel to a lagoon and the tour didn’t supply towels. We asked if they had towels, the unpleasant woman at the front desk said bringing towels from the hotel was “forbidden.” I’ve been to many places where visits to places where towels were needed were expected... hotels usually have beach towels in those places. They had a coffee bar for a cappuccino or espresso. It didn’t open until 11 AM! The only way to get coffee before 11 AM was to go to the restaurant where you had to pay $30 for a breakfast buffet. You could not order a la cart breakfast. The breakfast buffet was not worth $30. There were reconstituted scrambled eggs, cold fried eggs, undercooked bacon, etc. There was a coffee machine in the lobby that you were supposed to be able to use for a fee, but they were servicing it during the hours when the coffee bar was closed so it was also not available. What hotel lobby doesn’t have coffee in the morning for their jet lagged guests??? They said they had a shuttle to the marina area, which is essentially where you needed to go for dinner. The shuttle ends at 5pm! The customer service was nonexistent. I felt more like I was in a gulag than a “grand hotel.” Will likely visit Iceland again. I will not stay here, nor recommend it.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 27, 2019 by Bartek, FDM

Dear, Thank you for your review. Firstly I would like to say that I'm sorry that we did not meet your expectations. As we are aware that hotels with part of the beach are providing towels to use outside of the building - most of the hotels without access to beach are not renting out towels. We are more than sure that you can rent a towel, or check beforehand and book that in a package, at the Blue Lagoon itself. We open our bar at 11 am and it is open until 11 pm - we do have a coffee machine in the lobby and there was no maintenance other than cleaning (5min) or refilling the water(2min) in past weeks. I´m sorry if that was too long, we are always doing it a few times a day since it is in use very often. I´m surprised by your comments about breakfast - checking other reviews I have to say that our breakfast is one of the key factors in the success of our hotel. There are plenty of options for dinner in our hotel and around it in walking distance. We can always help you to find a suitable restaurant. We run the shuttle as a complimentary extra service. Knowing the term of Gulag very well and having a part of it in history I would not describe any place in a democratic country with this term, for the memory of many.

4 out of 5
Hotel was very clean, staff was quick to respond with requests. I didn’t like that they charged us for an early check in. I thought they had said early check was an extra $30 but they charged me almost $50. I thought this hotel was far from downtown Reykjavík but it wasn’t. It’s very close to Downtown Reykjavík, very easy drive or walk. Majority of the tours do a direct pick-up/drop-off at this hotel which is a plus, since the other pickup spots are at bus stops.

Posted by on Aug 10, 2019

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4 out of 5
Overall property was clean, modern and great location. Did not like arriving after a 16 hour travel process at 7am and being given the impression we do not even want to talk to you until "check in time" of 3pm. There is NO WAY this property was sold out and there was a room somewhere. Besides rooms are cleaned throughout the morning and a room surely came available before 3pm.

Posted by on Feb 18, 2019

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5 out of 5

Loved everything but the pillows :)

Great hotel, clean, comfortable, awesome breakfast buffet.... need better pillows though, that is literally my only complaint.

Posted by , from Florida on Jan 22, 2018

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5 out of 5

Not far from town

A 20 minute walk to town. 5 minutes to the Bay. Very nice location. A very nice breakfast selection buffet. Would stay there again.

Posted by , from Ukiah, California on Jul 2, 2016

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2 out of 5
this was not a 4 star hotel and was too far from downtown. staff not helpful with travel issues

Posted by on May 4, 2016

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About the Grand Hotel Reykjavik

Location Sigtun 28, Reykjavik, 105

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Spa

Property Features

Grand Hotel Reykjavik offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Reykjavik. Free self parking is available. This 4-star Reykjavik hotel is smoke free.

  • 312 guestrooms or units
  • 14 levels
  • 2 buildings
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel Reykjavik offers 312 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Grand Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Spa Services

Reykjavik Spa has massage/treatment rooms. Services include sports massages, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ISK 6500.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ISK 2800 for adults and ISK 1400 for children (approximately)
  • Late check-out fee: ISK 12000 (subject to availability)
  • Rollaway bed fee: ISK 6500.0 per night
  • Facilities fee: ISK 3900 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Reykjavik
  • Grand Hotel Reykjavik Reykjavik
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  • Grand Reykjavik Hotel
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  • Reykjavik Grand Hotel
  • Reykjavik Hotel Grand
  • Top Cityline Grand Reykjavík
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  • Grand Hotel Reykjavik Hotel Reykjavik

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.