"When booking this, it looked as though they were sliding doors to the outside right here off the river and it’s actually windows and it’s not a good l ... " More
Close to airport
Your stay at this Idaho Falls hotel places you within a 10-minute walk of Snake River and Idaho Falls Greenbelt. Also, Idaho Falls Greenbelt Trail is within half a mile (1 km) and Colonial Theater is within 2 miles (3 km).
Free breakfast
This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.
Apr 16, 2024 by management le ritz
Dear Brianne,Thank you for taking the time to share your feedback with us, although we are sorry to hear about the issues you encountered during your stay. Please accept our sincerest apologies for the cleanliness issues, maintenance concerns with the jacuzzi and windows, and the overall condition of the hotel.Your feedback is incredibly important to us, and we are actively addressing these issues with our team to ensure that they are resolved promptly. We understand your disappointment and regret that we did not meet your expectations.We are glad to hear that you found the beds comfortable, but we acknowledge that this alone does not make up for the other shortcomings you experienced.Warm Regards
Oct 16, 2023 by management.
katherine ,I would like to express my sincere apologies for the terrible experience you had during your recent stay at our hotel. Your feedback is incredibly important to us, and I want to assure you that we take your comments very seriously.
Sep 13, 2023 by Admin
Dear valued guest,We are all very concerned about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon.Sincerely,Management
Sep 13, 2023 by Admin
Dear valued guest,We are all very concerned about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon.Sincerely,
Aug 15, 2023 by Admin
HI JessicaThank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered especially with the condition of the hotel, cleanliness and breakfast. We have reviewed all of your comments as a management team, and each department head will formulate a plan to ensure that the risk of such issues occurring again are minimized. We apologize sincerely for not providing you with a better stay.
Aug 15, 2023 by Admin
Dear JulieI regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not occur in the future. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
May 13, 2023 by Ravi Ranpura
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations and that you were disappointed with your stay.We would like to apologize for any inconvenience caused during your stay. We take all feedback seriously, and we will be using your comments to improve our services for future guests.Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Sincerely,Le Ritz Hotel & Suites
Apr 12, 2023 by Management
Dear guestThank you for the review. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.
Dec 11, 2022 by JCS
Christopher, thank you for the feedback. The refrigerator was replaced with a new one, and it was working when staff installed it for you. You were further offered to be moved and upgraded to a different room. The front desk agent took you to that room, which you inspected and said it was nicer and cleaner, but you REFUSED to move to it. If the hotel is attempting to accommodate you and you say the move would be better and you refuse it, it is disingenuous to now leave a bad review. It is your opinion that it is the worst hotel YOU have stayed in. Many others disagree, thank you for sharing your opinion.
Le Ritz Hotel and Suites offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Le Ritz Hotel and Suites. This Idaho Falls hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking
Le Ritz Hotel and Suites offers 115 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Idaho Falls hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Per property policy, the listed general deposit is charged to guests whose residence is within 50 miles (80.5 km) of the hotel.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.