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"I wish there would have been hotel parking only for guests to park closer to the hotel, that casino players weren’t allowed to park in. " More

By a verified traveler on Tue 05 Jan 2021

Hotel Description

3.5-star resort in Cascade

Near the airport

With a stay at this Cascade resort, you'll be within half a mile (1 km) of Win-River Casino and 6 miles (10 km) of Mercy Medical Center Redding. Redding Civic Auditorium is within 9 miles (15 km) and Bethel Church is within 12 miles (20 km).

Free airport shuttle

A restaurant and an outdoor pool are featured at this resort. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free airport shuttle. A free casino shuttle is offered as well.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 84 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Deluxe Mini Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Bay Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Double Bay Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chairman Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Open Bay Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Win-River Resort & Casino ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Win-River Resort & Casino

Everyone (9) Couples (2)
5 out of 5
I wish there would have been hotel parking only for guests to park closer to the hotel, that casino players weren’t allowed to park in.

Posted by , from Redding on Jan 5, 2021

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Comment from Hotel Management

Jan 6, 2021 by Seang, Hotel Supervisor

Thank you for taking the time to submit a review. I am glad that you've enjoyed your stay. We hope to see you again!

3 out of 5
Nothing was over exciting, room was not what I expected,

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Dyani

We thank you for taking your time to give feedback and for staying with us.

1 out of 5
When we checked it they almost refused our reservation because they have a 5 day limit on stays. We had just drove 14 hours to get there and had no extra money to find another room. We had to beg and plead to have them allow us to stay. They treated us as if we did something wrong. It was not only insulting it was embarrassing. We needed to stay here for over a week because we came from Washington to help frame my parents their home. We will not be staying here again and I suggest the casino take time to manage their stay length and requirements through their vendors and not their customers who have no way of knowing.

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 11, 2020 by Dyani

We apologize this was your experience on arrival with us. While we do have a per night stay limit we do take in consideration the guests circumstances and reason for extended stay. This was not handled in the best manner and we will address our staff.

5 out of 5

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Dyani

Thank you for staying with us and taking the time for the feedback.

2 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Elizabeth

Thank you for taking the time to share your feedback regarding your stay at Win- River Resort & Casino. Your satisfaction is important to us. Please consider staying with us again so that we may have another chance to provide you with a more pleasant experience.

4 out of 5
I loved the bed, BIG and comfortable! I didn’t like that the smoke alarm had intermittent flashing lights all night.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 8, 2019 by Dyani

So happy you loved the bed! The smoke alarm however should not be doing that. For that we apologize. Unfortunately I do not know the specific room to have it serviced. I do hope you enjoyed the rest of your stay and we look forward to seeing you again if in the area.

5 out of 5

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by Elizabeth

Thank you for taking the time to share your experience regarding your recent stay at Win-River Resort & Casino. We are delighted you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again and we look forward to serving you in the future.

5 out of 5

Nice experience at Win River

This was a very reasonably priced hotel considering the quality of the resort, the appearance of the rooms, and the cleanliness of the rooms and hotel in general. They had a $5 breakfast special between 8 and 9 am that I purchased - very delicious food! The employees went out of their way to make you happy, delivering free waters, accommodating me when I requested my buddy use his credit card for half the bill, and the bellman was very nice. I checked out the pool and fitness room and they appeared neat and clean. Be aware if you go inside the casino that the resort allows smoking there so watch out for that - other than the smoking I would give this resort a five star rating for the price.

Posted by , from Eugene, Oregon on Sep 17, 2016

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4 out of 5

2 Night stay with children

Room was very clean and huge for our family of 5. Kids loved the jetted tub. (Rm 304) Recommend 3rd floor, quiet with no smell of smoke from the casino. The cleanliness of the pool was questionable, cloudy and strands of long hair here and there. The hotel was in the industrial part of town. 15 min. drive from Hilltop Dr. where most restaurants, shops, and hotels are but our room was worth it.

Posted by , from San Francisco on Jul 26, 2016

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5 out of 5

Good place

Pros: Room was spacious and comfortable.
Cons: Better choice of TV Channels.
Location: Casino right there.
Easy, fast check in. Plenty of room with nice view from room..

Posted by , from Red Bluff, CA on Jun 12, 2016

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Renovations + Closures

The following facilities or services will be unavailable from January 4 2021 to March 1 2021 (dates subject to change):

  • Business center
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. Event space at this resort measures 9688 square feet (900 square meters) and includes a conference center. A roundtrip airport shuttle (available 24 hours) and a casino shuttle are free. An outdoor pool, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Win-River Resort & Casino. Smoking is allowed in designated areas at this 3.5-star Redding resort.

  • 84 guestrooms or units
  • 3 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Dining venue
  • Coffee shop
  • Deli
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Redding, CA (RDD-Redding Municipal) (13.5 km / 8.4 mi)
  • Train station: Redding Station (9.6 km / 6 mi)
  • Property shuttles: Free airport shuttle and casino shuttle

Room Amenities

Win-River Resort & Casino offers 84 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Win-River Resort & Casino has a restaurant on site.

Creekside Pub and Grill - This pub specializes in American cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open 24 hours. Open daily.

Overtime Sports Bar - This restaurant specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

An adult age 18 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Win-River
  • Win-River Casino
  • Win-River Casino Redding
  • Win-River Resort & Casino
  • Win-River Resort & Casino Redding
  • Win-River Resort Casino Redding
  • Win-River Resort Casino
  • Win River Resort Casino
  • Win River & Casino Redding
  • Win-River Resort & Casino Resort
  • Win-River Resort & Casino Redding
  • Win-River Resort & Casino Resort Redding

You should know

  • Win-River Resort & Casino offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.