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4.1 out of 5

"Clean and spacious room. Staff were great. " More

By a verified traveler on Fri 30 Jun 2023

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Hotel Description

3.5-star spa resort in Cascade

Cascade stay

With a stay at this Cascade resort, you'll be within half a mile (1 km) of Win-River Casino and 6 miles (10 km) of Sacramento River. Clear Creek and Mercy Medical Center Redding are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this resort. Enjoy the gym and perks like free self parking and free WiFi. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$117* Per night/room Oct 17 - Oct 18

Deluxe Mini Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chairman Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Wide King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Bay Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Win-River Resort & Casino ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Win-River Resort & Casino

Everyone (16) Couples (7)
4 out of 5

Posted by on Jul 27, 2023

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Comment from Hotel Management

Jul 28, 2023 by Hotel Manager

Thank you for staying with us! We are so glad you enjoyed your stay and we appreciate your feedback.

4 out of 5
Clean and spacious room. Staff were great.

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jun 30, 2023 by Hotel Manager

Thank you for staying with us! We are so glad you enjoyed your stay and we appreciate your feedback.

3 out of 5

Posted by on May 23, 2023

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Comment from Hotel Management

May 25, 2023 by Hotel Supervisor

Thank you for staying with us! We are glad you enjoyed your stay.

5 out of 5
Really nice hotel and staff was super friendly!

Posted by on May 8, 2023

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Comment from Hotel Management

May 8, 2023 by Hotel Supervisor

Thank you for staying with us! We are so glad you enjoyed your stay and we appreciate your feedback.

5 out of 5
We only spent one night on our way down to the Bay Area to visit family. After driving from Washington it was nice to check into a hotel that was clean and the staff was wonderful.

Posted by on Mar 17, 2023

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Comment from Hotel Management

Mar 30, 2023 by Hotel Supervisor

Thank you for staying with us! We are so glad you enjoyed your say with us and we appreciate your feedback.

5 out of 5
The website for the property needs to be updated. Needs to be updated. The use of the sauna and steam room is not part of the hotel. However, the website led me to believe that it was, and all I had to do was notify the front desk to gain access using my room card.

Posted by , from Coarsegold on Feb 18, 2023

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Comment from Hotel Management

Feb 18, 2023 by Dyani

Thank you for the feedback. We will check out the website information. Thank you for choosing to stay with us.

5 out of 5
Excellent place to stay. Great service and friendly .

Posted by on Nov 1, 2022

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Comment from Hotel Management

Nov 1, 2022 by Hotel Supervisor

Thank you for staying with us! We are glad you enjoyed your stay and appreciate your feedback.

5 out of 5

Posted by on Jun 7, 2022

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5 out of 5

Posted by on Apr 12, 2022

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1 out of 5
I booked this specifically because they had a shuttle to the airport. Travelocity site said free shuttle 24hours a day. They had no shuttle. I had to do taxis running me about $40 a day I had not planned on.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Hotel Supervisor

Good afternoon, I apologize for the incorrect information on the booking engine you used. We were not aware they listed our property as having a 24 hour shuttle. We will correct this.

Renovations + Closures

The property will be renovating from October 1 2023 to October 31 2023 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Win-River Resort & Casino offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this resort measures 9688 square feet (900 square meters) and includes a conference center. Spa services, tour/ticket assistance, and a vending machine are also featured at Win-River Resort & Casino. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Redding resort.

  • 84 guestrooms or units
  • 3 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Redding Station (9.3 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Win-River Resort & Casino offers 84 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.

Creekside Pub and Grill - This pub specializes in American cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Open 24 hours. Open daily.

Overtime Sports Bar - This sports bar specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Fishing nearby
  • Casino nearby
  • Rafting nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

An adult age 18 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Win-River
  • Win-River Casino
  • Win-River Casino Redding
  • Win-River Resort & Casino
  • Win-River Resort & Casino Redding
  • Win-River Resort Casino Redding
  • Win-River Resort Casino
  • Win River Resort Casino
  • Win River & Casino Redding
  • Win-River Resort & Casino Resort
  • Win-River Resort & Casino Redding
  • Win-River Resort & Casino Resort Redding

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.