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Comfort Suites Redding - Shasta Lake

2.5-star property
1195 Grand Ave, Redding, CA 1-855-201-7819
3.9 out of 5
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See all 14 travelocity Reviews

"The bathtub was dirty, there were rings where the soap was. There was a coffee cup not in plastic and when I picked it up there was a hair in the bott ... " More

By a verified traveler on Tue 22 Feb 2022

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Hotel Description

Enjoy free breakfast at this Redding hotel

Close to airport

You'll find Waterworks Park and Bethel Church within 3 miles (5 km) of this hotel. Lake Redding Park and Redding Civic Auditorium are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$132* Per night/room Sep 11 - Sep 12

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Redding - Shasta Lake ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Redding - Shasta Lake

Everyone (9) Couples (1) Family (4)
1 out of 5
We paid for a suite with 2 queen beds room. Instead we were given a suite with one king bed. The staff initially said we did not have a reservation when we arrived. After a phone call to his manager, he said there is a mistake in his computer system and we did have a reservation. However, he could only give us a room with a king bed. He insisted this is what's shown in the computer. We had a printed confirmation indicating we booked for a suite with 2 queen beds. We asked to talk to a manager. He said the manager is not available until next day morning. We had no choice but waited until the second day to talk to the manager. The manager's attitude was even worse. Not only did she not apologize to us, she said, "you registered the room through A THIRD PARTY", and it is the third party that should be responsible for the mistake. What a terrible experience.

Posted by on Apr 4, 2022

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5 out of 5
The bathtub was dirty, there were rings where the soap was. There was a coffee cup not in plastic and when I picked it up there was a hair in the bottom of the cup. There were crumbs in my bed. I’m going to go out on a limb and say the sheets were not changed! I think this room was just cleaned too fast and things were overlooked. Other then that, the place was great

Posted by , from Redmond on Feb 22, 2022

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4 out of 5

Posted by on Dec 28, 2021

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4 out of 5
The hotel is clean and well-maintained. Indoor pool and hot tub. Exercise room. Very good breakfast, including hot foods (eggs, sausage, waffles). The surrounding neighborhood is very industrial. Not unsafe, just not attractive.

Posted by , from Fresno on Dec 21, 2021

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5 out of 5
All of the staff was very helpful and friendly. Will be our only place to stay in Redding.

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 12, 2021 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5
The room looked dirty which concerned me during COVID. I brought Clorox wipes and wiped down surfaces and took off a layer of dust which indicated to me that it had been a while since the space was cleaned. I would of asked to move rooms or left hotel but had tired kids and we had just finished an 8 hour drive and arrived after 4 am. I can’t speak to how they would have handled the situation. The person who checked us in was pleasant enough so it may have been resolved- but overall the property just wasn’t as clean as others in the same chain. Won’t stay here again.

Posted by , from Tacoma on Jul 4, 2020

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4 out of 5

Posted by on Sep 10, 2019

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4 out of 5

Posted by on Jul 24, 2019

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4 out of 5

Posted by on Jun 22, 2019

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5 out of 5
Very clean and my granddaughter loved the indoor pool and spa. Breakfast was good as well. Beds were comfortable so had a good nights rest. I’d stay here again.

Posted by on Dec 16, 2018

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About the Comfort Suites Redding - Shasta Lake

Location 1195 Grand Ave, Redding, CA 96003

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Comfort Suites Redding - Shasta Lake offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 300 square feet (27 square meters). A terrace, a vending machine, and a picnic area are also featured at the business-friendly Comfort Suites Redding - Shasta Lake. You'll have access to the indoor pool at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this Redding hotel.

  • 64 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Redding Station (7.8 km / 4.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Suites Redding - Shasta Lake offers 64 accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Redding hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Redding
  • Comfort Suites Redding
  • Comfort Suites Redding Shasta Lake Hotel
  • Comfort Suites Shasta Lake Hotel
  • Comfort Suites Redding Shasta Lake
  • Comfort Suites Shasta Lake
  • Comfort Suites Redding Shasta
  • Comfort Suites Redding - Shasta Lake Hotel
  • Comfort Suites Redding - Shasta Lake Redding
  • Comfort Suites Redding - Shasta Lake Hotel Redding

You should know

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Suites Redding - Shasta Lake.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.