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"We stayed here while visiting the hot springs. We were traveling with 2 children. The first room we were given was obviously one of their "Pet rooms". ... " More

By a verified traveler on Fri 30 Jun 2017

Hotel Description

3.5-star eco-friendly hotel near Radium Hot Springs Pools

In Radium Hot Springs

You'll find Columbia Mountains and Kootenay National Park within a 15-minute walk of this Radium Hot Springs hotel. Radium Hot Springs Pools and Sinclair Canyon are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

The 87 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Room service, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room May 10 - May 11

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prestige Radium Hot Springs Resort, Best Western Premier Collection ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prestige Radium Hot Springs Resort, Best Western Premier Collection

Everyone (6)
1 out of 5
No access to the hot springs. No continental breakfast or coffee makers in the rooms. Had to ask for a coffee maker. Coffe maker arrives with coffee but no cream and sugar. Kids on the floor above us started running at 530 am.

Posted by on Aug 1, 2019

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4 out of 5

Close to the Hot Springs

Location: Radium Hot Springs
We stayed here while visiting the hot springs. We were traveling with 2 children. The first room we were given was obviously one of their "Pet rooms". There were stains on the carpet and there was an odor in the room upon entering. We went back to the desk and requested another room due to animal allergies. Clerk claimed the room was not a pet room but agreed to move us to another room on a different floor. That room did not have stains or the odor. On the way to the first room, we passed 2 dogs in the hallway and on our way back to the desk passed another. The restaurant has good food but be prepared to wait for it. We enjoyed dinner of pasta and pizza. It took a while for the food and the kids were getting restless. We had planned to eat breakfast there as well so I inquired how long it would take to get breakfast in the morning and was told they were fast. Breakfast took over an hour which was way too long when we were trying to get back on the road for a long drive. Good food if you have the time.

Posted by , from Kalispell, MT on Jun 30, 2017

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4 out of 5

Accommodating for late arrival.

Great food at on site restrauant. King bed was nice! Staff very pleasant.

Posted by on Jun 9, 2017

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5 out of 5

Christmas in the mountains

Wonderful place to stay. Quiet, clean and has everything a traveler needs. Have been here before and will come back.

Posted by , from california on Dec 27, 2016

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4 out of 5

Nice hotel for family

Quiet and nice. Excellent staff. Clean rooms. Would go there again.

Posted by , from seattle on Aug 20, 2015

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4 out of 5

Nice Hotel. Great central location

Pros: Great Pool. Clean room. Excellent kitchenette.
Location: Nice Italian restaurant in the hotel. Lots to do and see close by.
Stayed one night. Everything went well. Staff was pleasant. Enjoyed our stay.

Posted by on Aug 17, 2015

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3 out of 5

OK

The room was nice, but the food served at the restaurant was Ho-hum (and that is being kind). There is nothing wrong with the hotel, but do yourself a favour and eat elsewhere.

Posted by on Jul 5, 2007

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5 out of 5

Posted by on Jul 29, 2019

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5 out of 5

Modern and beautiful!

Awesome room: clean, comfortable and roomy. The beds were amazing! They were so soft and relaxing it was hard to get up. The bathroom was spacious and very modern. I loved the workout gym and pool. There was a very impressive mural on the wall of the pool area, which made you feel like you were in the great outdoors. Going to the restaraunt was also a pleasurable experience. Only 2 complaints is the lack of hot coffee in the lobby and no microwave in the room.

Posted by , from Westlock, AB, Canada on Nov 15, 2013

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About the Prestige Radium Hot Springs Resort, Best Western Premier Collection

Location 7493 Main Street West, Radium Hot Springs, BC V0A 1M0

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Prestige Radium Hot Springs Resort, Best Western Premier Collection, you'll find an indoor pool, a spa tub, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, gift shops/newsstands, and concierge services are also featured at the eco-friendly Prestige Radium Hot Springs Resort, Best Western Premier Collection. Free self parking is available. This 3.5-star Radium Hot Springs hotel is smoke free.

  • 87 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary International Airport (YYC) (270 km / 167.8 mi)
  • Parking: Free self parking

Room Amenities

Prestige Radium Hot Springs Resort, Best Western Premier Collection offers 87 air-conditioned accommodations with safes and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Radium Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Conrad's Kitchen and Gril - This restaurant serves breakfast, lunch, and dinner.

Don Agave Cantina - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Pet Policy

  • Pets: CAD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow guests 18 and younger to access the fitness facility.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9.5 and CAD 17 per person (approximately)
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Prestige
  • Best Western Plus Prestige Inn
  • Best Western Plus Prestige Radium Hot Springs
  • Best Western Prestige Radium Hot Springs
  • Best Western Radium Hot Springs
  • Prestige Inn Radium Hot Springs
  • Prestige Radium Hot Springs
  • Radium Hot Springs Best Western
  • Radium Hot Springs Prestige Inn
  • Prestige Hotel Radium Hot Springs
  • Prestige Inn Radium Hot Springs Hotel Radium Hot Springs
  • Prestige Inn Radium Hot Springs Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.