Book a hotel near Radha Kund, Mathura

"Friendly staff. Plenty of choices for breakfast. Lunch & dinner also had delicious verities. Very specious room. "

"We chceked in on Feb21st late night. Our bathroom had leaking water on the floor. We called front desk and they sent a guy. He saw a pipe leaking and closed it. Yes the water leak stopped. But morning we went to take a shower and there was no hot water or rather no water coming at all from the pipes. We called front desk again. They took half hour to send somebody. The guy came and noticed the pipe was closed and he opened it, the one that was closed at night. we did get hot water. But again the bathroom had constant leak, with wet floors. They changed our room, which was supposed to be a bigger room. Actually it was same size room, but configuration was different. Instead of a couch it had a 3rd bed. 2 days we got just luke warm water. 3rd or 4th day manager asked how our stay was. We told him we are not getting hot water. He sent somebody, dont know what they did, got really nice hot water for one day. Then again same problem. Then we used our creativity and was heating water in the coffee pot, and filled the bucket with hot water, half the bucket and mixed cold water and took a bath. We did that the rest of our stay. The hotel is under renovation. Very dusty, old dusty carpets on the floor. The roof top restaurant was good. Food was good. Staff are excellent. However, it had uneven levels with a raised step which is not at all visible. I fell, and hurt my toe and knees. Toe was swollen for a week. Fortunately no fractures. Front desk Lily was helpful. "

"I had a very pleasant stay at this hotel in Vrindavan. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was peaceful—perfect for a spiritual visit. The staff was polite, helpful, and always ready to assist with a smile. Special thanks to MD Parveen—he is truly your guy! Very professional, cooperative, and made sure everything was smooth during the stay. His support really stood out and added a personal touch to the experience. Great location, good service, and excellent hospitality. Highly recommended for anyone visiting Vrindavan."

"Excellent property,great hospitality and delicious food. Highly recommended "

"The staff does not represent Radisson quality and they did not get proper training in hospitality. Very rude and indifferent towards guests. They only work when threatened with consequences. The room and property were good but the stay experience was terrible. They need to improve on their staff so they don’t behave as if they are doing us a favor by letting us stay in the property."

"This resort is on very narrow road and you need to walk about 600 meters to get rixa or go to any restaurant. The water flow is very low so shower flow is also very low. You have to start water geaser about 15 minutes before and than you will be able to fill about one bucket of extreme hot water and than the water becomes about warm or cold and it will take about another half hour or more to get another bucket of hot water. Also you are not able to mix the hot and cold water by turning on both taps as when you turn the cold water tap little on whole water becomes extremely cold. So either there will be extremely hot water or extremely cold water so you cannot use shower and will need to mix water manually in bucket and bath. They told me they will fix this but they didn’t fix it and we had to suffer. They don’t change the towels everyday. We had same towels for 4 nights. In cleaning they only do broom and doesn’t do mopping. In winter this hut becomes so cold. On first day they gave us small heater whose plug was very far from bed so we had to wear jackets and sleep and I had my two kids and we suffered. For other 3 nights they arranged big heater and helped us to plug it in AC plug which was near bed and so for 3 nights it was good. They charge extra Rs. 300 per night for heater but at end they waived it as we suffered during our stay. Our per night charge for stay was Rs 5750 we paid total Rs 23,000 for 4 nights. Charge per night around 2,500 makes sense for this resort. "